At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!
Sounds pretty great, doesn’t it? It is!
Day Treatment services are expanding and we are hiring for an Addiction Treatment Worker to join our small mobile team. The Day Treatment Mobile Team will facilitate treatment groups at various community locations across Waterloo Region, building relationships and connecting people to service.
Addiction Services is recruiting for an Addiction Treatment Worker to support the expansion of Day Treatment services. Day Treatment services provide group treatment for adults wanting to make and maintain changes to their substance use. This position is based in the community and will travel across Waterloo & Wellington Region, providing onsite programming at House of Friendship and partnership sites. This position will facilitate group treatment, supporting the expansion of Day Treatment services in the community.
This is a permanent, salaried, full-time (37.5 hours per week) position with paid sick time, personal days, vacation time; group health benefits and defined contribution pension plan. Schedule is Monday to Friday, primarily daytime hours with some evening shifts, as required by the program. Valid G class driver’s license and access to a reliable vehicle are required for frequent travel within Waterloo Region. Opportunity to work within various program environments and teams. Successful completion of a Police Records Check (Vulnerable Sector) required pre-employment.
Key Responsibilities:
Establish and maintain a helping relationship with program participants while upholding appropriate professional boundaries
Facilitate psychoeducational and Recreational Groups
Provide support to program participants when accessing external providers including medical interventions as required
Assess complex situations and make appropriate decisions independently and as part of a team including crisis intervention, risk assessment and safety planning.
Complete administrative tasks
Maintain confidentiality in compliance with Personal Health Information Protection Act (PHIPA)
Complete documentation and data entry in accordance with agency and legislative requirements
Work as part of a team including attending the team meetings, trainings and regular supervision meetings
Participate in other program activities as required
Support onboarding and training of new team members
Commitment to ongoing professional development and training
Job Specific Knowledge/Skills:
Sensitivity to and knowledge of issues relating to and impacting on all genders and marginalized populations
Strong understanding of interpersonal skills and the ability to engage in meaningful conversations to develop rapport with individuals who use substances using a strength-based approach
Knowledge of and training in substance use including associated health risks;
Demonstrated capacity for accurate and efficient documentation and computer data entry
Demonstrated ability to calmly problem-solve in a fast-paced, sometimes stressful environment;
Strong communication and listening skills
Ability to work independently, as well as collaboratively with an interdisciplinary team
Ability to accept and apply feedback and take initiative
Commitment to work with and support training of students, volunteers and new employees as required
Group facilitation and management skills
Commitment to ongoing professional development and training
Education/Experience:
Minimum College Diploma or University Degree in Related Field of Study required (i.e. social services, social work, addictions, mental health, community development etc.
Knowledge and understanding of the complexities of substances, problematic substance use and recovery oriented interventions required
Previous experience in a social service setting is considered an asset
Critical Skills:
Commitment to understand and uphold the mission and values of House of Friendship is expected
Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required
Ability to work professionally as a team member with staff, participants and community members
Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needs
Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach to consultation, program design, evaluations of processes and service delivery
Demonstrated ability to create and maintain a positive work environment including the ability to navigate change in a positive and productive manner
Must be dependable, professional, flexible, a team player, and have a positive attitude
Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness and other life challenges
Excellent project, timeline and deadline management skills including skills in logistics, planning and detailed record keeping
Compensation:
At House of Friendship, we know that our team members are the key to the success of our organization and our ability to provide essential services to the community. In support of our mission and in alignment with our values, House of Friendship is committed to ensuring fair, market competitive, and rewarding compensation practices for all of our team members. We aspire to support our team members to create a great work environment where our team is able to thrive, succeed, and have a positive work experience.
House of Friendship compensation practices including our pay grid, have been developed using documented leading pay practices in the not-for-profit sector including Pathways to Decent Work (Ontario Nonprofit Network) and Ontario Living Wage Network. We value the experience that new team members bring to the organization and have a process in place to review previous related experience for placement on our pay grid.
We value the work that you do with fair pay and benefits:
Time off includes three (3) weeks of vacation, 5* personal days (3 for the remainder of 2026) and accrual of sick hour credits (approximately 12 days per year)
Full-time benefit plan including Extended Health Care, Dental, Group Life, Accidental Death and Dismemberment, Long Term Disability (LTD), Flexible Spending Account and Employee & Family Assistance Program (all benefit premiums paid by House of Friendship, except for LTD)
We believe strongly in supporting the mental health of our team members, including providing access to the Employee and Family Assistance Program, $2,000 for counselling services and our workplace Wellness and Psychological Health and Safety programs
We help you save for the future by providing a retirement plan that includes a matched Group Pension Plan as well as a Group RRSP and a Group Tax Free Savings Account
Rate of Pay:
At House of Friendship all compensation ranges are categorized under a series of “grades” and we base our payment structure on internal equity. When determining rate of pay, a candidate’s past related experience will be taken into consideration.
Grade: 4
Min: $23.43
Mid: $26.72
Max: $29.48
Working Conditions:
37.5 hours per week
Works as sole staff person on some shifts
Required to work intensively with program participants in emotionally charged situations
Required to assess situations and make decisions under pressure with minimal supervision or while working alone
May be required to remain at the facility for meal and other breaks on some shifts
Encountering participants at program sites who may be under the influence of alcohol or other drugs, and/or experiencing symptoms of mental illness can be expected
This role is being posted to fill a current vacancy.
House of Friendship is open and inviting to qualified candidates with lived experience.
House of Friendship supports justice, equity, diversity, and inclusion in our workplace. We strive to be a workplace free of harassment and discrimination and we are committed to removing barriers and being an inclusive, work environment. House of Friendship is a place where each person can bring their true selves and feel that they belong. We aspire to be an organization that is anti-racist and anti-oppressive so that our team, and therefore our community, can truly belong and thrive.
We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to accessing employment including, but not limited to Indigenous Peoples, members of racialized groups, persons with disabilities, women, and members of the 2SLGBTQIA+ community.
If you require accommodations to be able to participate fully at any stage in the recruitment process, including applying for this position, please let us know so that we can discuss accommodation options. Accommodations will be provided upon request.
If you are as passionate as we are about serving the community, let’s talk.
To apply, please submit your resume and cover letter here:
https://house-of-friendship.hirehive.com/addiction-treatment-worker-dt-waterloo-region-on-LCYfOZ
By end of day October 5, 2026.
Artificial Intelligence (AI) is not being used in the screening of applications.
