DENTAL ADMINISTRATOR
Howe Dental | Vancouver, BC
ABOUT US
At Howe Dental, we are committed to providing exceptional dental care in a welcoming, patient-focused environment. We believe in building lasting relationships with our patients and creating a positive experience at every visit.
We are looking for a friendly, organized, and proactive Dental Administrator to join our team. The ideal candidate has previous dental administration experience, excellent communication skills, and a genuine passion for providing outstanding patient service.
Join an experienced and supportive team that values mutual respect, collaboration, and a positive workplace culture.
POSITION & SCHEDULE
- Part-time position, with Wednesdays and Fridays as the required starting days.
- Flexibility to work additional days of the week is available.
- Opportunity for additional hours based on availability and clinic needs.
YOUR ROLE
- Welcome and assist patients upon arrival, creating a warm and positive first impression.
- Manage and optimize the daily appointment schedule to maximize productivity and minimize scheduling gaps.
- Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, rescheduling, and cancellations.
- Proactively manage cancellations and short-notice openings by contacting patients and encouraging them to maintain their appointments.
- Effectively manage the recall and continuing-care system to support patient retention and ongoing oral health.
- Maintain accurate and up-to-date patient records, charts, and contact information.
- Process referral letters and patient correspondence from healthcare providers, ensuring proper documentation and follow-up.
- Complete patient billing, process payments, submit insurance claims, and respond to fee inquiries professionally.
- Communicate appointment details and treatment-related information clearly and courteously.
- Collaborate with the clinical team to ensure smooth daily operations and an exceptional patient experience.
ABOUT YOU
- Minimum 1 year of dental administration experience is required.
- Experience with ClearDent dental practice management software is required.
- Excellent verbal and written communication skills.
- Strong customer service skills and a patient-first approach.
- Highly organized, detail-oriented, and able to manage multiple priorities in a busy dental practice.
- Friendly, reliable, professional, and proactive, with a strong sense of accountability.
- A collaborative team player who contributes to a positive and respectful workplace.
- Ability to communicate in multiple languages is highly preferred.
- Clinical or dental assisting background is considered an asset.
WHY JOIN HOWE DENTAL?
- Work alongside an experienced and supportive dental team.
- Be part of a workplace built on mutual respect, collaboration, and professionalism.
- Contribute to a positive patient experience and a well-organized practice.
- Join a team that values reliability, initiative, and long-term working relationships.
If you are an experienced Dental Administrator who enjoys working with patients, takes pride in staying organized, and thrives in a collaborative environment, we would love to hear from you!
APPLY TODAY AND BECOME PART OF THE HOWE DENTAL TEAM.
