Who We Are:
HUNGRY is revolutionizing workplace dining with an unwavering commitment to obsessive hospitality and flawless execution. Founded in 2016 by entrepreneurs Eman Pahlavani and Jeff Grass, HUNGRY connects corporate offices in over 30 cities across the United States and Canada with top-tier chefs and local restaurants to deliver extraordinary culinary experiences. From large-format catering and memorable events to individually packaged group meals, snacks, and pantry solutions, HUNGRY ensures every detail is thoughtfully handled to prioritize quality and convenience. Rooted in a mission of social responsibility, HUNGRY fosters local economic growth while embracing eco-friendly practices - donating one meal for every two purchased, with more than 3 million meals donated to date.
The Role:
The Warehouse Supervisor leads day-to-day execution of HUNGRY's Toronto warehouse and fulfillment operations, overseeing a team of Warehouse Associates/Drivers. This role coordinates receiving, inventory, order fulfillment, and quality-control processes while ensuring accuracy, safety, and on-time delivery across the warehouse.
This is a hands-on leadership position requiring strong organization, sound judgment, and the ability to train, motivate, and hold a team accountable in a fast-paced warehouse environment.
What You'll Do:
Team Leadership & Supervision
- Supervise, schedule, and coach Warehouse Associates/Drivers across daily shifts.
- Train new hires on warehouse systems, safety procedures, and quality standards; provide ongoing performance feedback.
- Assign daily tasks and ensure adequate staffing to meet receiving, picking, and delivery schedules.
Receiving & Inventory Management
- Oversee and assist with receiving of inbound product, verifying quantities, condition, and expiration dates against expected deliveries.
- Ensure proper storage in dry, refrigerated, and frozen locations, and enforce FIFO and product rotation.
- Maintain accurate inventory records in Sortly and other HUNGRY systems; lead cycle counts and physical inventories.
- Investigate and resolve inventory discrepancies, damaged product, shortages, and expired product.
Order Fulfillment & Quality Control
- Oversee and assist with order picking, packing, and labeling to ensure accuracy in product, quantity, and pack size.
- Verify completed orders for SKU and quantity accuracy before release; correct errors before orders leave the warehouse.
- Manage staging of dry, refrigerated, and frozen orders by client, route, and delivery schedule, and support driver load-out.
Warehouse Safety & Compliance
- Enforce food-safety, sanitation, and cold-chain procedures, and maintain clean, organized, hazard-free work areas.
- Ensure safe use of warehouse equipment, carts, pallet jacks, and ladders; address equipment or facility issues promptly.
- Oversee opening and closing warehouse procedures.
Operational Support
- Partner with Warehouse Associates, drivers, and Operations team to ensure orders are completed on schedule.
- Communicate inventory shortages, discrepancies, and operational issues promptly to leadership.
- Support warehouse setup, organization, and process improvements as the Toronto operation grows.
- 2+ years of warehouse, fulfillment, or food distribution experience; prior supervisory or lead experience preferred.
- Strong attention to detail and commitment to order and inventory accuracy.
- Proven ability to lead, train, and motivate a team in a fast-paced environment.
- Comfortable using inventory management technology, including barcode/QR scanning and mobile applications.
- Strong organizational and problem-solving skills; able to identify and escalate issues appropriately.
- Dependable attendance and punctuality, particularly for early-morning shifts.
- Ability to lift and carry up to 50 lbs.
- Ability to stand, walk, bend, reach, and lift for extended periods.
- Ability to safely use warehouse carts, pallet jacks, ladders, and related equipment.
- Ability to work in refrigerated and freezer environments for periods of time.
- Expected Annual Salary: $60,000-$70,000 CAD
- Retirement Savings Plan
- Employer paid life/disability
- Company Sponsored Tele-med & Tele Mental Health Benefits
- Equity incentives/Stock Options
HUNGRY is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, transfer, compensation, benefits, and termination.
