Job Title: Senior Change Management Consultant
Location: Toronto, ON
Work Arrangement: 100% Onsite – 5 Days a Week
Contract Start Date: November 20, 2026
Contract End Date: October 5, 2027
Job Description
We are seeking an experienced Senior Change Management Consultant with strong expertise in Organizational Change Management (OCM). The ideal candidate will have experience leading organizational change initiatives, developing change management strategies, engaging stakeholders, and supporting organizations through complex business and technology transformations.
The successful candidate will work closely with leadership, project managers, business analysts, and other stakeholders to ensure successful change adoption and achieve desired business outcomes.
Key Responsibilities
-
Provide expertise, consulting advice, guidance, and coaching on change management principles, methodologies, and tools.
-
Help leaders and teams understand the impact of organizational changes and manage employee resistance.
-
Act as an active and visible change management coach for leaders, partners, and stakeholders.
-
Collaborate with project managers, business analysts, process improvement specialists, and leadership teams.
-
Develop and implement change management strategies, plans, and frameworks.
-
Create and support communication plans, sponsor roadmaps, stakeholder assessments, training plans, and resistance management strategies.
-
Identify and analyze key stakeholders and develop effective stakeholder engagement strategies.
-
Align change management activities with project objectives and organizational goals.
-
Engage stakeholders throughout the change lifecycle to ensure effective communication and participation.
-
Communicate the purpose and benefits of change to impacted stakeholders.
-
Build consensus and gain stakeholder support for organizational changes.
-
Identify potential risks and resistance points and develop mitigation strategies.
-
Conduct change readiness assessments and present findings to stakeholders.
-
Develop measurement systems to track change adoption, utilization, and proficiency.
-
Establish approaches to sustain organizational changes through knowledge transfer, performance management, and continuous improvement.
Required Skills & Experience
1. Organizational Change Management (35%)
-
Strong experience in Organizational Change Management (OCM).
-
Knowledge of change management methodologies, industry standards, best practices, and tools.
-
Experience developing and implementing change management strategies and frameworks.
-
Experience conducting change impact assessments and readiness assessments.
-
Ability to identify resistance and develop mitigation strategies.
-
Experience driving organizational adoption and sustaining business changes.
2. Interpersonal, Influencing & Communication Skills (25%)
-
Excellent verbal and written communication skills.
-
Strong stakeholder engagement and relationship-building abilities.
-
Experience working with senior management, leadership teams, and project stakeholders.
-
Strong influencing, negotiation, and conflict management skills.
-
Excellent presentation, facilitation, and active listening skills.
-
Ability to build consensus and influence stakeholders at all organizational levels.
3. Project Management Skills (20%)
-
Understanding of project management fundamentals and project lifecycles.
-
Experience managing change management activities across projects and initiatives.
-
Ability to coordinate with project managers, business analysts, training specialists, communications specialists, and HR consultants.
-
Experience developing actionable communication, coaching, training, and sponsorship plans.
-
Ability to manage multiple deliverables and meet project timelines.
4. Analytical & Problem-Solving Skills (20%)
-
Strong analytical and decision-making abilities.
-
Experience identifying and assessing organizational and business process impacts.
-
Ability to identify potential risks, barriers, and resistance to change.
-
Experience defining success metrics and monitoring change progress.
-
Ability to evaluate adoption, utilization, and proficiency of implemented changes.
Desirable Skills
-
Experience leading medium-to-large transformational change projects.
-
Experience applying structured change management methodologies across multiple initiatives.
-
Strong understanding of stakeholder analysis and engagement strategies.
-
Experience developing targeted change management plans covering communications, coaching, training, sponsorship, and resistance management.
-
Experience measuring change effectiveness and tracking adoption metrics.
-
Ability to coordinate with cross-functional subject matter experts.
-
Proven ability to influence stakeholders at all organizational levels and drive toward common goals.
Mandatory Requirements
-
Strong hands-on experience in Organizational Change Management (OCM).
-
Experience developing and implementing change management strategies and plans.
-
Strong stakeholder engagement and communication skills.
-
Experience supporting organizational transformation and change adoption.
