Quality Assurance (QA) Engineer
Location: Montréal, Québec - Ville Saint-Laurent
Work Arrangement: 100% On-Site
Job Type: Full-Time, Permanent
Experience: 3+ years
About IEG
IEG (Information Engineering Group) is a Montréal-based technology company specializing in software solutions for the aviation, airline, airport, loyalty and customer experience industries.
Since 1991, IEG has been developing innovative technology solutions that help airlines, airports and lounge operators deliver seamless passenger experiences. Our software supports airport lounge operations, passenger processing, loyalty initiatives and data-driven decision-making for organizations around the world.
At IEG, we combine technical expertise, industry knowledge and a commitment to innovation to build reliable software that meets the evolving needs of the global aviation industry.
The Opportunity
IEG is looking for a detail-oriented and analytical Quality Assurance (QA) Engineer to join our team in Montréal.
In this role, you will be responsible for ensuring the quality, reliability and performance of IEG's software applications. You will work closely with developers, project managers and other stakeholders to identify potential issues, validate new features and ensure that our products meet functional requirements and deliver a consistent user experience.
You will play an important role throughout the software development lifecycle, from reviewing requirements and preparing test scenarios to executing tests, documenting defects and verifying fixes.
The ideal candidate is a proactive problem solver with a strong attention to detail, a passion for software quality and the ability to think critically about how applications are used in real-world environments.
What You'll DoSoftware Testing & Quality Assurance
- Design, develop and execute test plans, test cases and test scenarios based on functional and technical requirements.
- Perform functional, regression, integration, system and exploratory testing.
- Validate new features, enhancements and bug fixes across IEG's software applications.
- Identify, document, prioritize and track software defects, ensuring clear and reproducible steps.
- Collaborate with developers to investigate issues, verify fixes and prevent recurring defects.
- Perform end-to-end testing to ensure that application workflows function as expected.
- Validate data accuracy, business rules, application logic and system integrations.
- Conduct cross-browser and compatibility testing where applicable.
- Ensure that software releases meet established quality standards before deployment.
- Maintain clear and organized test documentation, including test results and defect reports.
Requirements Analysis & Test Planning
- Review business requirements, functional specifications and technical documentation.
- Identify potential risks, edge cases and scenarios that may affect application functionality.
- Translate requirements into comprehensive test cases and acceptance criteria.
- Participate in requirement reviews and contribute feedback to improve product quality and usability.
- Ensure that test coverage aligns with business requirements and expected application behavior.
Collaboration & Continuous Improvement
- Work closely with developers, project managers and product stakeholders throughout the development lifecycle.
- Participate in team meetings, release planning and discussions regarding software quality.
- Communicate testing progress, risks, defects and potential release concerns.
- Contribute to the continuous improvement of QA processes, testing methodologies and documentation.
- Identify opportunities to improve testing efficiency and reduce recurring issues.
- Help establish and maintain consistent quality assurance standards across projects.
Required Qualifications
- Bachelor's degree in Computer Science, Software Engineering, Information Technology or a related field.
- 3+ years of professional experience in software quality assurance or software testing.
- Strong understanding of software testing methodologies and the software development lifecycle.
- Experience creating and executing test plans, test cases and test scenarios.
- Experience performing functional, regression, integration and system testing.
- Ability to analyze requirements and identify potential defects, edge cases and inconsistencies.
- Experience documenting, tracking and managing defects.
- Strong analytical, troubleshooting and problem-solving skills.
- Excellent attention to detail and a methodical approach to testing.
- Ability to work independently while collaborating effectively with a development team.
- Strong written and verbal communication skills.
Technical Skills
Experience with the following tools and technologies is an asset:
- SQL: Writing queries to validate data, investigate issues and verify database results.
- API Testing: Testing REST APIs using tools such as Postman or similar.
- Test Management: Managing test cases, test plans and test execution results.
- Defect Tracking: Using tools such as Jira, Azure DevOps or similar.
- Browser Developer Tools: Investigating front-end issues and application behavior.
- Version Control: Familiarity with Git or similar tools.
- Automation Testing: Exposure to automated testing frameworks and tools such as Selenium, Playwright or Cypress.
- Performance Testing: Familiarity with performance and load testing concepts.
Nice to Have
- Experience testing web-based enterprise or B2B applications.
- Experience with database-driven applications and complex business workflows.
- Experience testing integrations between multiple systems.
- Familiarity with Agile/Scrum development methodologies.
- Experience with test automation and automated regression testing.
- Knowledge of C#, .NET or ASP.NET applications.
- Experience testing applications used in operational environments.
- Experience in the aviation, airline, airport, travel, hospitality or loyalty industries.
- Interest in emerging technologies, including AI-assisted testing and automation.
What We're Looking For
We are looking for someone who is:
- Detail-oriented: You notice inconsistencies and take pride in delivering high-quality work.
- Analytical: You investigate issues methodically and look beyond the obvious.
- Curious: You explore different scenarios and think about how users interact with software.
- Proactive: You identify risks early and take ownership of testing activities.
- Collaborative: You communicate clearly and work effectively with developers and other stakeholders.
- Organized: You manage testing activities, documentation and priorities efficiently.
- Quality-driven: You understand that reliable software is essential to customer satisfaction and business operations.
Why Join IEG?Make a Real Impact
IEG develops software used by airlines, airports and lounge operators around the world. Your work will directly contribute to the reliability and quality of technology supporting real-world airport operations.
Work on Meaningful Technology
Our applications support passenger processing, lounge management, analytics and customer experience initiatives. You'll have the opportunity to test complex workflows and solve practical challenges in a specialized technology environment.
Grow Your Expertise
You'll work closely with an experienced development team, gain exposure to a range of software products and contribute to improving our quality assurance practices.
What We Offer
- Full-time, permanent employment.
- 100% on-site position at our Montréal office in Ville Saint-Laurent.
- Competitive compensation.
- Group insurance benefits.
- Career growth opportunities and coaching.
- A collaborative and supportive work environment.
- Opportunities to contribute to international aviation technology projects.
- Exposure to evolving software products and new technologies.
- Social activities and company events.
Our Work Environment
IEG is a Montréal-based technology company with an international reach. Our teams collaborate across development, product, project management and other areas of the business to deliver software solutions for the aviation industry.
As this is a fully on-site position, you'll work directly with colleagues, participate in collaborative problem-solving and contribute to the development process in person.
Our office is located in Ville Saint-Laurent, Montréal.
Ready to Join Us?
If you're passionate about software quality, enjoy solving technical problems and want to help deliver reliable technology used in the global aviation industry, we'd love to hear from you.
Join IEG and help us build better, more reliable software for the airport experience.
Website: https://ieg-america.com/
Job Type: Full-Time, Permanent
- Work Location: Montréal, Québec - On-Site
