Inside Sales / Account Development
IAC | North York, Toronto, ON | Full-time
Build relationships. Follow through. Grow accounts.
IAC creates large-format graphics, signage and display solutions for retail, events and corporate spaces. We’re looking for someone who enjoys understanding what a customer needs, turning an enquiry into an order, and earning the next opportunity.
Reporting directly to the President, you’ll work with inbound leads, open quotes and an existing customer base. You’ll own the relationship and sales follow-up, supported by our estimating, customer service and production teams.
What you’ll do
- Respond to inbound enquiries, understand customer needs and qualify opportunities
- Follow up quotes, address questions and win the order
- Develop assigned accounts and identify opportunities for repeat business and growth
- Reconnect with inactive customers and learn about their upcoming projects
- Work with estimating and production to recommend suitable solutions and make clear project handoffs
- Keep customer notes, opportunities and next steps current in the CRM
What success looks like
- More qualified enquiries turning into profitable orders
- Consistent follow-up, with clear next steps for each opportunity
- Stronger customer relationships, repeat business and growing accounts
What you’ll bring
- Experience closing B2B sales, following up quotes or developing existing accounts
- Clear, thoughtful communication by phone, email and in person
- An organised approach to follow-up and confidence asking for the order
- Curiosity about customer needs and a willingness to learn technical products
- Experience with print, signage, displays or related project-based products is an asset
Room to grow
You’ll learn our products and capabilities alongside the team, with the opportunity to grow into field account management and larger customer relationships as your experience and results develop.
Location
550 McNicoll Avenue, North York, Toronto. Primarily onsite during onboarding, with potential hybrid flexibility as you become established.
Compensation and benefits
- CAD $60,000–$65,000 annual base salary, depending on relevant experience
- Uncapped performance-based commission, with $30,000 in variable earnings at target
- Target total compensation of CAD $90,000–$95,000 annually, with the opportunity to earn more by exceeding targets
- Two weeks’ paid vacation to start
- Benefits eligibility after six months, subject to the plan’s terms
Commission earnings depend on performance and are not guaranteed. The role includes a six-month probationary period.
Apply
Apply through LinkedIn with your résumé, highlighting your experience winning business and growing customer accounts.
This posting is for an existing vacancy. IAC uses artificial intelligence to assist with screening and assessing applications. People make the final hiring decisions.
Accommodations are available on request throughout the recruitment process.
