POSITION OVERVIEW
Reporting to our Director of Client Relations and Managing Director, ISC is seeking to add an experienced Client Relations Manager/Senior Manager with a background in signage, design and/or construction to our fast-growing team. The successful candidate will be organized and personable, with a construction or commercial real estate-focused professional background. As a senior member of an experienced team that prides itself on having an unmatched reputation for professionalism and quality, they seek to deliver exceptional client experience on every project they lead.
The two core areas of focus for this role are business development (i.e., lead generation and sales administration) and project management. The successful candidate will possess a successful track record in both of these areas.
Core responsibilities for this position include:
- Independent lead generation and sales: Utilizes proven industry experience to grow our team’s client base
- Project management: Directs and/or leads communication with project stakeholders, including clients and ISC’s department heads, to ensure exceptional client service is delivered on each and every project
- Project document preparation and review: Manages and co-develops, as may be required, the preparation of project documents (e.g., sales, design, permitting), independently and with the support of relevant specialists from internal team
- Strategic planning: As a senior hire, the Client Relations Manager/Senior Manager will be involved with strategic planning, helping ISC to deliver on its mission of offering unparalleled client experience and craftsmanship on each and every project
The successful candidate will have sales experience, excellent organizational and interpersonal skills, be proficient with Microsoft Word and Excel, and possess an ability to learn quickly.
WHY WORK WITH US
We are proud to offer each and every team member:
- The chance to work with an organization that has developed an unparalleled reputation for excellence in our industry for over 40 years
- The opportunity to support in the creation and delivery of visually impactful projects for our clients, which include some of the world’s most innovative companies
- A supportive environment and flexible work hours
- The chance to be part of a team that is committed to being an industry leader with respect to community and environmental impact
In addition, the Client Relations Manager/Senior Manager receives a competitive compensation package, which, on top of base salary and performance pay, includes admission to our comprehensive Health and Benefits Plan, a Health and Wellness Account and paid vacation.
ISC thanks all prospective candidates for their interest in this opening. However, only shortlisted will be contacted to arrange for an in-person interview.
