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Indigo Park Canada

Call Centre Clerk - Moncton

Moncton, NB, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Are you passionate about helping people and creating great customer experiences? Join Indigo Park Canada as a Bilingual Call Centre Representative and become the first point of contact for customers across Canada. In this fast-paced role, you'll assist customers with parking access, payments, and inquiries while delivering exceptional service and finding solutions when challenges arise. If you enjoy problem-solving, communicating with people, and making a positive impact every day, we'd love to hear from you.

Note that the shifts are night time from Monday to Friday Midnight to 8 am.

Why Work at Indigo Park Canada?

Employee-focused workplace
Flexible scheduling
Opportunities for career growth
Be part of a trusted organization committed to service excellence

Responsibilities

Answer inbound calls from customers across Canada.
Provide support with parking access, payments, equipment issues, and general inquiries.
Investigate and resolve customer concerns and complaints.
Identify and report parking equipment or access issues.
Maintain accurate records of customer interactions and transactions.

Qualifications

Previous customer service experience, preferably in a call centre environment.
Bilingual in English and French (required).
Strong verbal and written communication skills.
Basic computer skills.
Excellent problem-solving abilities and the ability to remain calm under pressure.

#IPC2

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has the right to equal treatment in employment and protection from discrimination, and accommodations are available upon request for employment and materials.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview.

Apply About employer

More about this job

Responsibilities

Answer inbound calls from customers across Canada and assist with parking access, payments, equipment issues, and general inquiries. Investigate and resolve customer concerns, report parking equipment or access issues, and maintain accurate records of interactions and transactions.

Requirements

Previous customer service experience is required, preferably in a call centre, along with bilingual English and French proficiency. Candidates should have strong verbal and written communication, basic computer skills, problem-solving ability, and the ability to remain calm under pressure.

Skills

Customer Service
Bilingual Communication
Verbal Communication
Written Communication
Problem-Solving
Call Centre Support
Customer Complaint Resolution
Parking Access Support
Payment Support
Basic Computer Skills
Recordkeeping
Ability to Remain Calm Under Pressure

Benefits

Flexible Scheduling
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Centre
Inbound Calls
Parking Access
Payments
Equipment Issues
Customer Inquiries
Complaint Resolution
Problem-Solving
Bilingual
English
French
Verbal Communication
Written Communication
Basic Computer Skills
Customer Interaction Records
Parking Equipment
Night Shift
Facilities Services

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