Department: Sales
Reports to: Director of Sales
Employment Type: Full-Time
We are looking for a creative free-thinker who is passionate about bringing collaborative value-based solutions to life. We deliver on all our commitments by mastering relationships, and by being the authors of our own destiny. If you are a self-starter who thrives in a dynamic environment and loves the thrill that comes with taking on challenges, then we want to meet you.
The Role
The Key Account Executive is responsible for managing and expanding an established portfolio of private label accounts while driving additional incremental revenue through new business development with large retailers such as Walmart, Canadian Tire, Home Depot and Rona.
The successful candidate will assume strategic ownership of an established client portfolio and lead consultative, solution-based engagements that drive long-term program growth.
This role combines portfolio ownership, commercial strategy, financial discipline, and cross-functional leadership. The successful candidate will assume responsibility for an existing book of business and is expected to grow accounts, protect margin performance, and contribute meaningfully to annual growth objectives.
This is a commercially accountable position suited for a senior sales professional with demonstrated experience managing and expanding significant retail portfolios within the home textile or apparel industry.
The Company
Industria Innovations Inc. designs, manufactures and produces high quality home furnishing and décor. With over 15 years in the industry, we have developed a comprehensive network of local and global sources built on alignment, collaboration and integrity. This foundation has positioned us to be the trusted partner behind major retail, national and institutional brands. We are a fast-growing organization with a clear growth strategy to expand our market share.
Our Core Values
At Industria, how we work is as important as what we achieve. Our values guide decision-making, performance expectations, and leadership behavior across the organization.
Culture First
We make decisions that support a high-performing, purpose-driven culture where people contribute fully and feel part of something bigger - across our team, partners, and broader ecosystem.
Relentless Excellence
We take pride in every detail - from strategic wins to day-to-day execution - and hold ourselves to a consistently high standard.
Creative Thinking
We approach challenges with curiosity, critical thinking, and imagination. Innovation and resourcefulness are expected.
Always Learning
We stay open, coachable, and committed to continuous improvement. Every experience is an opportunity to grow.
Built on Trust
We build strong, lasting relationships through honesty, accountability, and care. Trust is foundational to how we work with both teammates and clients.
Key Responsibilities
Portfolio Ownership & Revenue Growth
- Assume responsibility for an established portfolio of private label collections for large retail accounts
- Lead consultative, solution-based engagements that align product development, design, and supply chain capabilities to retailer objectives
- Develop and execute annual account growth strategies aligned with revenue objectives
- Identify cross-selling and category expansion opportunities
- Lead retailer line reviews, buyer meetings, and commercial negotiations
- Secure renewal and repeat program business aligned with retail planning cycles
- Analyze account performance and translate insights into strategic revenue initiatives
New Business Development
- Identify and convert new leads of retail clients aligned with company growth objectives
- Build and maintain a qualified pipeline sufficient to support annual targets
- Lead commercial presentations and negotiate initial program placements
Margin & Financial Stewardship
- Negotiate pricing aligned with company margin expectations
- Evaluate program viability in collaboration with Product Development and Finance
- Balance growth objectives with disciplined contribution management
Forecasting & Commercial Discipline
- Maintain structured revenue forecasts within established variance thresholds
- Ensure disciplined and consistent CRM utilization
- Provide accurate pipeline visibility and proactively communicate commercial risks
Customer Retention & Account Stability
- Maintain strategic relationships with new and assigned private label clients
- Lead annual and seasonal planning discussions
- Partner with Key Account Coordinators and cross-functional teams to ensure accurate execution, timely delivery, and consistent communication
- Provide commercial oversight to ensure tailored solutions meet client expectations while protecting company margin objectives
- Proactively identify and mitigate risks that could impact account stability
Cross-Functional Leadership
- Collaborate with Product Development/Design, Operations, and Finance to ensure commercially sound program execution
- Provide commercial guidance to internal stakeholders
- Contribute to continuous improvement in sales processes and forecasting discipline
Qualifications
Education
- Bachelor’s degree in Business Administration, Commerce, Marketing, or related field, or equivalent relevant industry experience
Industry Experience
- Minimum 8 years of progressive experience in home textiles, apparel, soft goods, or private label consumer products with large retail accounts such as Walmart, Canadian Tire, Home Depot, Rona.
- Direct experience managing retail buyer relationships with large retailers in North America
- Strong understanding of private label product development cycles and retail planning calendars
- Working knowledge of sourcing, costing structures, packaging requirements, and margin dynamics specific to textile or apparel products
Revenue & Commercial Leadership
- Demonstrated ownership of a significant revenue portfolio
- Proven record of year-over-year revenue growth
- Experience expanding existing accounts while securing new programs
- Experience developing and executing annual sales strategies
Financial & Analytical Capability
- Strong financial acumen, including understanding of gross margin and pricing strategy
- Experience maintaining forecast accuracy
- CRM discipline and structured pipeline management proficiency
- Ability to analyze performance data and translate insights into actionable growth strategies
Professional Competencies
- Strategic thinker with disciplined execution
- Strong negotiation and influencing capability
- Executive presence in client-facing environments
- High level of ownership, accountability, and integrity
Hours of Work: Monday - Friday from 9am - 5pm
Days In Office: 5 days in office
Inclusiveness
At Industria, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Hours of Work: Monday - Friday from 9am - 5pm
Use of Artificial Intelligence in Recruitment
Industria Innovations does not use artificial intelligence, automated decision-making systems, or algorithmic tools to screen, assess, rank, or select candidates for this position. All recruitment and hiring decisions are made by human reviewers.
If our recruitment practices change in the future to include the use of artificial intelligence, appropriate disclosure will be provided in accordance with applicable laws and human rights obligations.
