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Added 31 mins ago
IT
Service Advisor (Temporary)
Inland Truck & Equipment
Campbell River, BC
- Full-time
Added 31 mins ago
IT
Parts Shipper Receiver
Inland Truck & Equipment
Regina, SK
- Full-time
Added 1 day ago
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Equipment Technical Support Representative
Inland Truck & Equipment
Prince George, BC
- Full-time
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Equipment Technical Support Representative
Inland Truck & Equipment
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- Full-time
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Equipment Technical Support Representative
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- Full-time
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Equipment Technical Support Representative
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- Full-time
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Equipment Technical Support Representative
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- Full-time
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Service Manager
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Valid Driver’s License required, Class 3 with Airbrake Endorsement or Class 1 (to test drive truck & trailer) preferred
Added 13 days ago
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Service Manager
Inland Truck & Equipment
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Apprentice Tech - Truck
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Truck Lease and New Truck Sales Consultant
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Truck Lease and New Truck Sales Consultant
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Langley (District), BC · City of Langley, BC
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Added 18 days ago
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Technician - Truck & Transport Journeyperson
Inland Truck & Equipment
Prince George, BC
- Full-time
Valid Driver’s License required, Class 3 with Airbrake Endorsement or Class 1 (to test drive truck & trailer) preferred
Added 18 days ago
IT
Apprentice Tech - Truck
Inland Truck & Equipment
Prince George, BC
- Full-time
Must have at least one year of the apprenticeship foundations training from a qualified trades diploma program · Valid Driver’s License required, Class 3 with Airbrake Endorsement or Class 1 (to test drive truck & trailer) would be an asset
Added 20 days ago
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Parts Shipper Receiver
Inland Truck & Equipment
Saskatoon, SK
- Full-time
Added 21 days ago
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Parts Counterperson
Inland Truck & Equipment
Saskatoon, SK
- Full-time
Must have valid Driver’s License
Added 21 days ago
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Parts Counterperson
Inland Truck & Equipment
Saskatoon, SK
- Full-time
Must have valid Driver’s License
Added 21 days ago
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Parts Shipper Receiver Driver
Inland Truck & Equipment
Winnipeg, MB
- Full-time
Added 24 days ago
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Regional Intermediate Accountant
Inland Truck & Equipment
Kamloops, BC
- Full-time

Inland Truck & Equipment

Service Advisor (Temporary)

Campbell River, BC, Canada

The salary range for this role is between $55,000 - $66,000, based on experience. · Full-time

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Job details

Pay: The salary range for this role is between $55,000 - $66,000, based on experience.
Job type: Full-time
Apply by: Dec 10, 2026
Experience: 3+ years related experience and/or training; or equivalent combination of education and experience
Posting language: English
Posted: Nov 10, 2026

Original job description

ALL IN ON A REWARDING CAREER AT INLAND

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

This position is located at our sales and service dealership in Campbell River, BC.

PAY RANGE

The salary range for this role is between $55,000 - $66,000, based on experience.

Please note that this is a temporary position.

THE OPPORTUNITY

The Service Advisor will be responsible for service check-ins, scheduling, estimating, selling, updating, and following up with customers during the entire service process. Further responsibilities include advising customers on proper vehicle care and reviewing final repairs performed.

In this role, you will be at the forefront of Inland’s commitment to provide the highest standard of service to all our customers. Service Advisors will lead The Inland Way of understanding needs, proactivity, and exceeding customer expectations. Prior experience as a service advisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service approach.

Your Responsibilities

Greets walk-in customers and/or promptly answers customer phone calls
Schedules appointments, performs check-ins, and follows up with customers through the entire service process
Provides accurate and thorough estimates, sells other related parts and services, and ensures customer reviews approves the estimate before proceeding with work
Remains in communication with customer throughout the entire service engagement
Proactively contacts customers to schedule preventative maintenance and repairs
Maintains strong working knowledge of warranty parameters for KW chassis (re: trucks) and the major component suppliers and advises customers accordingly
Owns the customer experience and creates value through continuous communication
Advises customers on the care of their vehicles/equipment and the value of maintaining them in accordance with manufacturers' specifications
Handles telephone inquiries regarding appointments and work in process
Understands, keeps abreast of, and complies with provincial/state and local regulations that affect service operations, such as hazardous waste disposal, OSHA (US), WorkSafe BC (Canada), and Occupational Health & Safety Regulations.
Becomes familiar with and complies with the company’s Health & Safety Manual. Reports any unsafe practices to a manager.
Keeps up-to-date with WHMIS training (Canada) and OSHA HCS training (US).
Other duties may be assigned

What We Look For

Strong interpersonal skills, team player, helpful and cheerful with sales approach
Ability to proactively problem-solve and think logically
Good verbal and strong written communication skills
3+ years related experience and/or training; or equivalent combination of education and experience
Post-secondary diploma or trade certification helpful but not required
Strong ability to listen to other’s and be able to interpret issues and pass on to others
Good mechanical aptitude and great organizational skills
Strong computer skills, able to learn new computer programs and accurate keyboarding of data
Functions well with large volume and fast-paced work environment.
Accountability and dependability with strong time management
Must be able to lift a minimum of 25 kgs or 50 lbs on occasion.
Must be able to walk around shop floor/parts department and sit/stand at service counter

We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 2000 employees across 52 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

Keywords: service, service advisor, warranty, truck warranty, heavy truck service, customer service, CSR.

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More about this job

Responsibilities

Manage customer service engagements from check-in and scheduling through estimating, approvals, ongoing updates, and follow-up. Advise customers on vehicle and equipment care, promote relevant services, and ensure compliance with warranty requirements and workplace safety regulations.

Requirements

The role seeks at least three years of related experience or an equivalent combination of education and experience; service-advisor experience in automotive, truck, or equipment repair is an advantage. Strong customer-service and communication skills, mechanical aptitude, organization, computer proficiency, and the ability to work in a fast-paced environment are expected; post-secondary education or trade certification is helpful but not required.

Skills

Customer Service
Interpersonal Communication
Written Communication
Problem-Solving
Active Listening
Mechanical Aptitude
Organization
Computer Skills
Scheduling
Estimating
Sales
Customer Follow-Up
Warranty Knowledge
Time Management
Teamwork
Health and Safety Compliance

Benefits

Competitive Pay
Benefits
Mentorship
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Heavy-Duty Trucks
Equipment Service
Customer Service
Service Check-In
Appointment Scheduling
Service Estimates
Parts and Services Sales
Customer Approvals
Preventative Maintenance
Vehicle Repairs
Equipment Repairs
Warranty Parameters
KW Chassis
Customer Communication
Vehicle Care
Manufacturer Specifications
Mechanical Aptitude
Computer Skills
WorkSafeBC
Occupational Health and Safety
WHMIS
Hazardous Waste Disposal

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