Position Overview
InnoVyne is seeking a CaptivateIQ Technical Consultant to support client-facing implementation and managed services engagements. This role is ideal for a technical problem solver who enjoys working with data, integrations, business logic, and compensation processes.
You will work directly with client stakeholders and InnoVyne delivery teams to build, configure, test, troubleshoot, and optimize CaptivateIQ solutions. Responsibilities include data integration, compensation calculation development, reporting, troubleshooting, testing, and post-go-live support. This is a client-facing consulting role requiring both technical expertise and strong communication skills. Salary Range :($85,000 - $110,000)
Key ResponsibilitiesCaptivateIQ Solution Development
- Configure and support CaptivateIQ data models, plans, calculations, workflows, statements, and dashboards.
- Build and maintain commission logic, crediting rules, quotas, accelerators, bonuses, and payout calculations.
- Analyze and troubleshoot complex compensation and calculation issues.
- Validate commission results against business requirements and compensation plans.
Data & Integrations
- Design and support integrations between CaptivateIQ and enterprise systems including Salesforce, Snowflake, NetSuite, Workday, and other source systems.
- Create and maintain data mappings, transformation logic, and validation processes.
- Support data reconciliation and audit activities.
- Investigate and resolve data quality and integration issues.
Testing & Quality Assurance
- Develop test scenarios, test scripts, and validation processes.
- Support unit testing, system integration testing, and user acceptance testing.
- Perform root-cause analysis of defects and production issues.
- Ensure configuration changes meet client requirements and delivery standards.
Client Consulting
- Participate in client workshops and requirements sessions.
- Explain technical solution design and implementation approaches to business stakeholders.
- Support solution demonstrations, training sessions, and deployment activities.
- Partner with Project Managers, Business Consultants, and Delivery Leads throughout the project lifecycle.
Managed Services
- Support post-go-live enhancements and production support.
- Troubleshoot customer issues and calculation discrepancies.
- Implement minor enhancements and configuration updates.
- Participate in monthly and quarterly commission processing activities.
Required Qualifications
- 2-5 years of experience in software implementation, technical consulting, sales operations, compensation operations, or related fields.
- Hands-on experience with CaptivateIQ, Xactly, Varicent, or another Incentive Compensation Management platform.
- Strong knowledge of Sales Performance Management and Incentive Compensation concepts.
- Experience working with:
- Salesforce
- Data integrations
- Relational databases
- SQL
- Data analysis and validation
- Strong Excel and analytical skills.
- Experience supporting software implementation projects through requirements, configuration, testing, deployment, and support.
Preferred Qualifications
CaptivateIQ implementation experience.
CaptivateIQ Partner Certification.
Experience with:
- Salesforce CRM
- Snowflake
- NetSuite
- Workday
- Experience supporting Incentive Compensation Management, Revenue Operations, Sales Planning, or Finance operations.
- Exposure to APIs, ETL processes, and enterprise data architectures.
