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Added 17 mins ago
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Insight Global
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Insight Global

Account Manager

Toronto, ON, Canada
North York, ON, Canada

$75,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $75,000 to $80,000 CAD / year
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

Insight Global is looking for a highly organized Account Manager to support existing customer relationships and ensure projects, orders, and client requests are executed smoothly.

This individual will inherit established accounts and act as a primary point of contact for clients, coordinating internally with estimating, project management, operations, and leadership teams to ensure exceptional service delivery. The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment.

While previous retail display experience is beneficial, the most important qualities are strong relationship management skills, organization, communication, and the ability to keep projects moving forward.

Key Responsibilities

Manage day-to-day relationships with existing client accounts.

Serve as a primary point of contact for customer inquiries, orders, and project updates.

Coordinate new orders and ensure information is accurately communicated to internal teams.

Work closely with estimating, production, project management, and operations teams to ensure projects stay on track.

Track timelines, deliverables, revisions, and client requests throughout project lifecycles.

Maintain accurate CRM records, account notes, and project documentation.

Identify opportunities for account growth and additional business within existing customers.

Proactively resolve client concerns and ensure high levels of customer satisfaction.

Participate in client meetings and assist with ongoing relationship development.

Support sales and leadership teams with account-related administrative activities and follow-up.

*We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

*Pay range for this role is between $75k/yr - 80k/yr CAD.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

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More about this job

Responsibilities

Manage established client accounts as the primary contact for inquiries, orders, project updates, and concerns. Coordinate with internal teams to keep projects on track, maintain accurate account and project records, support customer satisfaction, and identify opportunities to grow existing accounts.

Requirements

The role calls for a detail-oriented, customer-focused professional with strong relationship management, organizational, and communication skills. Candidates should be able to manage multiple priorities in a fast-paced environment; prior retail display experience is beneficial but not essential.

Skills

Relationship Management
Customer Service
Organization
Communication
Project Coordination
Order Management
Timeline Tracking
Problem Resolution
CRM Recordkeeping
Account Growth
Attention To Detail
Prioritization
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Customer Relationships
Client Inquiries
Order Coordination
Project Updates
Estimating
Production
Project Management
Operations
Project Lifecycles
Timelines
Deliverables
Revisions
CRM
Account Notes
Project Documentation
Account Growth
Customer Satisfaction
Client Meetings
Retail Displays
Sales Support
Administrative Support
Cross-Functional Coordination

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