APPLY NOW!
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
Shape the future
We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
Grow with us
We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
Win as a team
In your role, you support Intact Insurance UK in delivering fair, accurate and timely
outcomes for customers by applying specialist technical judgement across motor
claims.
Your contribution helps protect customer trust, control claim costs and
strengthen supplier relationships, while ensuring judgements are made with care,
consistency and integrity across the claims journey.
You’ll Make An Impact By
- Applying specialist technical advice across motor vehicle construction, use, repair and total loss decisions to support positive customer outcomes.
- Managing large and complex motor claim repairs and total losses through to settlement, including commercial vehicles and specialist machinery.
- Assessing repair methods, costs and parts availability to ensure appropriate solutions are identified and progressed.
- Supporting claims teams with technical guidance on first and third party referrals, disputes and complaints.
- Working closely with suppliers and internal colleagues to address service issues and resolve delays or failures effectively.
Your Skills And Experience
- A background in motor vehicle construction, repair and estimating across mechanical, electrical and body repair disciplines.
- Experience reviewing repair and total loss assessments to validate methods, costs and settlement options.
- Ability to provide clear, balanced technical advice on claims, including recoveries, fire cases and specialist charges.
- Relevant motor vehicle repair or automotive engineering qualifications and industry recognised memberships or certifications.
Why You’ll Love It Here
Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Health & wellbeing + virtual GP
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI Commitment
We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.
We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.
If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step.
If you need adjustments during the recruitment process, just let us know we’re here to support you.
