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Added 1 min ago
CE
Traffic Control Person
Coastal Elite Pro
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Temporary
Qualifications: Provincial Traffic Control Person Certification, steel-toe boots, ability to lift up to 50 lbs.
Added 1 min ago
HIRING FAIR – JOIN GUARDTECK CALGARY!
Kandor
Calgary, AB
Bring your resume and meet our team in person. You can also apply through our current job postings on the GuardTeck Careers website for consideration.
Added 31 mins ago
A
Senior Machine Learning Operations Developer, Inference, AI/ML Platform
Autodesk
Toronto, ON · Montreal, QC · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
Understanding of security best practices in MLOps, including data encryption, access controls, and compliance standards
Added 31 mins ago
S
Mitigation Manager
SearchLabs
Burlington, ON
- Full-time
Maintain regular in‑person attendance on job sites to support quality and productivity.
Added 1 hour ago
J
Site Superintendent – High-End Construction
JobsMedia.io
Laval, QC
- Full-time
You will be the key contact person on the construction site.
Added 1 hour ago
CR
Outreach Worker - Homelessness
Canadian Red Cross
Montreal, QC
- Full-time
Employee Working Location: In-person (Montreal, QC)
Added 1 hour ago
G
Coordinator, Facilities & Tenant Relations
GoodWork.ca
Toronto, ON
- Full-time
Added 1 hour ago
OP
Evening Intake Worker
Our Place Peel
Mississauga, ON
- Up to $46,984 CAD / year
Provide timely response to inquiries and referrals by telephone, email, in person and through designated referral systems.
Added 1 hour ago
OP
Weekend Intake Worker
Our Place Peel
Mississauga, ON
- Up to $22.59 CAD / hour
Provide timely response to inquiries and referrals by telephone, email, in person and through designated referral systems.
Added 1 hour ago
LL
MAINTENANCE AID
Lifetimes Limited Partn
Windsor, ON
- $20.66 CAD / hour
- Full-time
Demonstrates attitudes and beliefs consistent with being person-centered,
Added 1 hour ago
LL
MAINTENANCE AIDE, CASUAL
Lifetimes Limited Partn
Windsor, ON
- $20.66 CAD / hour
- Full-time
Demonstrates attitudes and beliefs consistent with being person-centered,
Added 1 hour ago
Service Account Executive - Building Automation Systems
Convergint Technologies Ltd
Calgary, AB
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering…
Added 1 hour ago
AT
lead data scientist
ApoSys Technologies Inc.
Mississauga, ON
- Full-time
Work must be completed both in person and remotely.
Added 1 hour ago
O
Supervisor, Supportive Living Services- MNU-26-17
Ongwanada
Kingston, ON
- Internship
Working collaboratively with team members, families, and community partners, the Supervisor ensures that supports are person-centered, operational needs are met, and resources are…
Added 1 hour ago
GC
Technician, MiningNew
Glencore Canada
Elkford, BC
- $96,000 to $113,000 CAD / year
- Full-time
…who works well as an individual and as a team player. This person has strong analytical, logistical, and problem-solving skills, and can prioritize demands in a fast-paced…
Added 1 hour ago
SH
Respiratory Therapist - Long Term Ventilation Service (LTVS) - Adults - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of…
Added 1 hour ago
CO
Ice Person II (Casual)
City of Chilliwack
Chilliwack, BC
- Full-time
Posting #: 2026-83 Title: Ice Person II (Casual) Department: Recreation & Culture Duties: The incumbent in this class assists management to achieve an efficient operation in the Recreation…
Added 1 hour ago
CO
Ice Person III (Casual)
City of Chilliwack
Chilliwack, BC
- Full-time
Posting #: 2026-84 Title: Ice Person III (Casual) Department: Recreation & Culture Duties: The incumbent in this class assists management to achieve an efficient operation in the Recreation…
Added 1 hour ago
A
Senior Machine Learning Operations Developer, Inference, AI/ML Platform
Autodesk
Toronto, ON
- Full-time
Understanding of security best practices in MLOps, including data encryption, access controls, and compliance standards
Added 1 hour ago
A
Senior Machine Learning Operations Developer, Inference, AI/ML Platform
Autodesk
Montreal, QC
- Full-time
Understanding of security best practices in MLOps, including data encryption, access controls, and compliance standards
Added 1 hour ago
A
Senior Machine Learning Operations Developer, Inference, AI/ML Platform
Autodesk
Toronto, ON
- Full-time
Understanding of security best practices in MLOps, including data encryption, access controls, and compliance standards
Added 1 hour ago
A
Senior Machine Learning Operations Developer, Inference, AI/ML Platform
Autodesk
Montreal, QC
- Full-time
Understanding of security best practices in MLOps, including data encryption, access controls, and compliance standards
Added 1 hour ago
AS
Maintenance
Apple Self Storage
Oakville, ON
- $40,000 CAD / year
- Temporary
As a Maintenance Person, you help ensure that our facilities are clean, safe, and operating efficiently. You’ll support our site teams by performing essential upkeep, minor repairs, and…
Added 1 hour ago
BT
IT Support Administrator
Beanfield Technologies Inc.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity - making it a great place to collaborate in person.
Added 1 hour ago
UG
Supervisor, Shelter (Permanent, Full-Time)
Union Gospel Mission (Vancouver)
Vancouver, BC
- Full-time
…informed by anti-oppressive and decolonial practice through a person-centred…

Closed listing

Integra

IT Help Desk Analyst

Brampton, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

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$55,000 to $59,000 CAD / year

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Location: Toronto, ON -- 100% onsite

Department: DEPADM

The Opportunity

At Integra we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT help desk technician to assist our employees with questions and problems concerning computer systems, hardware, and software. The Help Desk Analyst will work with employees remotely and in-person at a construction job site, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.

This role is fully onsite near the Toronto airport.

What you will do?

Respond to tech inquiries via email, through online chats, over the phone, or in person
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations in good performance.
Help to implement and maintain ConnectWise Manage and control solutions.
Work closely with Cybersecurity team to maintain and rollout tools.
Help in the preparation of new devices or reimage existing devices. (estimated of 3 or less new devices per week)
Maintain updated inventory of devices in our Inventory tracking system.
Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues and recommending instructional language.
Accommodates client disabilities by recommending devices and techniques.
Improves system performance by identifying problems and recommending changes.
Updates job knowledge by participating in educational opportunities and maintaining personal networks.
Accomplishes information systems and organization mission by completing related results as needed.
Follow up with customers to ensure satisfactory service

Required Qualifications

Excellent problem-solving skills, phone skills, and customer service skills
Ability to lift up to 20 pounds, with or without reasonable accommodation.
Familiarity with Microsoft 365 user/group/email/license administration
Knowledge of and familiarity with basic networking protocols, hardware, and ability to troubleshoot and resolve network issues.
Excellent verbal and written communication
Exceptional proficiency with Microsoft Windows operating systems
Familiarity with MS Windows, Office, and Microsoft 365
Familiarity with ERP systems is a plus.
High school diploma, GED, or equivalent
Familiarity with manufacturing processes, MS Windows, Office, and ERPs software is a plus.
Prior information technology or systems administration experience preferred.
Network related certification is a plus.

How We Support You

We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact talent_acquisition@integra.com

About employer

More about this job

Responsibilities

Respond to employee technology inquiries, troubleshoot hardware, software, workstation, and network issues, and provide support in person and through remote channels. Help maintain IT management and cybersecurity tools, prepare and track devices, document solutions, and follow up to ensure users receive satisfactory service.

Requirements

Requires strong problem-solving, customer service, communication, Windows, Microsoft 365 administration, and basic networking skills, along with the ability to lift up to 20 pounds. A high school diploma, GED, or equivalent is required; prior IT or systems administration experience is preferred, while ERP familiarity and network certification are advantages.

Skills

Technical Support
Troubleshooting
Customer Service
Problem-Solving
Microsoft 365 Administration
Microsoft Windows
Microsoft Office
Basic Networking
Network Troubleshooting
Hardware Support
Software Support
Device Preparation and Reimaging
IT Inventory Management
Technical Documentation
Communication

Benefits

Performance-Driven Rewards
Medical Insurance
Dental Insurance
Vision Coverage
Life Insurance
Disability Insurance
Voluntary Benefits
Paid Time Off
Education Assistance
Tuition Support
Retirement and Savings Programs

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
Technical Support
ConnectWise Manage
ConnectWise Control
Cybersecurity
Microsoft 365
Microsoft Windows
Microsoft Office
User Administration
Group Administration
Email Administration
License Administration
Networking Protocols
Network Troubleshooting
Hardware
Software
Workstations
Device Reimaging
Device Inventory
ERP Systems
Manufacturing Processes
Systems Administration
Technical Documentation
Customer Service
Accessibility Accommodations
IT Asset Management

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