Intelcom | Dragonfly

Transportation, Logistics, Supply Chain and Storage · Canada

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Directeur.trice principal.e, Communications mondiales
Intelcom | Dragonfly
Montreal, QC
- Full-time
Added 1 month ago
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trieur(euse) de colis - Commis d'entrepôt
Intelcom | Dragonfly
Kamloops, BC
- Part-time
Added 1 month ago
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Coordonnateur(trice) des opérations
Intelcom | Dragonfly
BC · British Columbia, Canada
- Part-time
Added 1 month ago
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Spécialiste – Projets opérationnels
Intelcom | Dragonfly
Montreal, QC
- Full-time
Added 1 month ago
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Coordonnateur(rice) des opérations
Intelcom | Dragonfly
Grand Falls-Windsor, NL
- Part-time
Added 1 month ago
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Coordonnateur(trice) des opérations
Intelcom | Dragonfly
Valleyfield, PE
- Full-time
Added 1 month ago
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Trieur(se) de colis - Commis d'entrepot - Saisonnier
Intelcom | Dragonfly
Levis, QC
- Part-time
Added 1 month ago
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Trieur(se) de colis - Commis d'entrepôt
Intelcom | Dragonfly
London, ON
- Part-time
Added 1 month ago
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Trieur(se) de colis - Commis d'entrepôt (Saisonnier)
Intelcom | Dragonfly
Thunder Bay, ON
- Part-time
Added 2 months ago
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Trieur(se) de colis - Commis d'entrepôt
Intelcom | Dragonfly
Medicine Hat, AB
- Part-time
Added 1 month ago
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Coordonnateur(trice) des opérations
Intelcom | Dragonfly
Prince George, BC
- Full-time
Added 1 month ago
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Coordonnateur(trice) des opérations
Intelcom | Dragonfly
Candiac, QC
- Full-time
Added 1 month ago
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Coordonnateur(trice) des opérations (Saisonnier)
Intelcom | Dragonfly
Thunder Bay, ON
- Full-time
Added 1 month ago
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Trieur(se) de colis
Intelcom | Dragonfly
BC · British Columbia, Canada
- Part-time
Added 1 month ago
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Superviseur(e) des Opérations
Intelcom | Dragonfly
Williams Lake, BC
- Full-time
Added 1 month ago
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Trieur(se) de colis - Commis d'entrepôt
Intelcom | Dragonfly
Windsor, ON
- Part-time
Added 1 month ago
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Chef d’équipe en électromécanique
Intelcom | Dragonfly
Mississauga, ON
- Full-time
Added 1 month ago
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Administrateur·trice senior en cybersécurité
Intelcom | Dragonfly
Montreal, QC
- Full-time
Added 1 month ago
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Coordonnateur(trice) des opérations
Intelcom | Dragonfly
Williams Lake, BC
- Full-time
Added 1 month ago
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Trieurs de colis - Commis d'entrepôt (saisonnier)
Intelcom | Dragonfly
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Part-time
Added 1 month ago
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Trieur(euse) de colis - Commis d'entrepôt
Intelcom | Dragonfly
Fort McMurray, AB
- Part-time
Added 1 month ago
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Trieur(euse) de colis - Commis d'entrepôt
Intelcom | Dragonfly
Saskatoon, SK
- Part-time
Added 1 month ago
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Trieur(euse) de colis - Commis d'entrepôt
Intelcom | Dragonfly
Fort McMurray, AB
- Part-time
Added 1 month ago
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Trieur(euse) de colis - Commis d'entrepôt sur appel
Intelcom | Dragonfly
Candiac, QC
- Temporary
Added 1 month ago
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Coordonnateur(trice) des opérations
Intelcom | Dragonfly
Victoria, BC
- Part-time

Intelcom | Dragonfly

Superviseur(e) des Opérations

Williams Lake, BC, Canada

$48,125.00 - $60,156.50 · Full-time

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Job details

Pay: $48,125.00 - $60,156.50
Job type: Full-time
Posting language: English · French
Posted: Sep 4, 2026

Original job description

English section of this bilingual listing.

Core Duties:

Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment
Enforce safe working methods and behaviors within the team.
Conduct safety audits and warehouse checks.
Supervise warehouse traffic, van audits and ensure safe vehicle movements.
Ensure warehouse cleanliness and organization.
Respond to emergencies as required.
Cleaning, general housekeeping

Operations and Logistics

Oversee shipping, receiving, dispatching, and inventory management.
and package dispatching process.
Conduct quality checkups on return pickups and return to the client process.
Create/confirm driver bookings with relevant BPs.
Generate the next day’s route plan and send optimization emails to the Optimization team.
Conduct IDCs/Drivers check in/ out, loading
Unload trailers and verify freight against manifests.
Assist with sorting, scanning, and processing packages (including defective items and returns).

Reporting and Administration

Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.
Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).
Audit Proof of Delivery (POD) reports and report back on compliance to IDC liaison
Complete daily timesheets and submit to the Station Manager.
Perform data entry as needed.

Team leadership and Customer service

Assign daily tasks to staff, monitor productivity, and ensure compliance with SOPs
Prepare and monitor performance reports (on-time deliveries, exceptions, etc.).
Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.
Address delivery complaints, damages, or lost packages promptly.
Ensure high service standards and customer satisfaction.
Evaluate and assess employee performance,  workplace conduct and compliance as required, including discipline where appropriate.
Other duties as assigned

Work Environment: Fast-paced warehouse setting with shift-based schedules.

Read the full bilingual original

Intelcom | Dragonfly c’est plus de 100 stations de tri et des opérations sur trois continents. Leader canadien de la logistique du dernier kilomètre, nous avons une vision claire : Offrir une livraison rapide, précise et fiable grâce à une technologie de pointe.

Ton rôle : au cœur de la chaîne

Échelle Salariale

$48,125.00 - $60,156.50

Core Duties:

Safety and Compliance

Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment
Enforce safe working methods and behaviors within the team.
Conduct safety audits and warehouse checks.
Supervise warehouse traffic, van audits and ensure safe vehicle movements.
Ensure warehouse cleanliness and organization.
Respond to emergencies as required.
Cleaning, general housekeeping

Operations and Logistics

Oversee shipping, receiving, dispatching, and inventory management.
and package dispatching process.
Conduct quality checkups on return pickups and return to the client process.
Create/confirm driver bookings with relevant BPs.
Generate the next day’s route plan and send optimization emails to the Optimization team.
Conduct IDCs/Drivers check in/ out, loading
Unload trailers and verify freight against manifests.
Assist with sorting, scanning, and processing packages (including defective items and returns).

Reporting and Administration

Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.
Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).
Audit Proof of Delivery (POD) reports and report back on compliance to IDC liaison
Complete daily timesheets and submit to the Station Manager.
Perform data entry as needed.

Team leadership and Customer service

Assign daily tasks to staff, monitor productivity, and ensure compliance with SOPs
Prepare and monitor performance reports (on-time deliveries, exceptions, etc.).
Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.
Address delivery complaints, damages, or lost packages promptly.
Ensure high service standards and customer satisfaction.
Evaluate and assess employee performance,  workplace conduct and compliance as required, including discipline where appropriate.
Other duties as assigned

Work Environment: Fast-paced warehouse setting with shift-based schedules.

Pourquoi rejoindre Intelcom | Dragonfly

Opportunités d’évolution à court et moyen terme
Assurances collectives
Programme de REER collectif
Programme d’aide aux employé·e·s…

Ce poste est ouvert pour répondre à un besoin organizationnel réel au sein de l'organisation.

Chez Intelcom | Dragonfly, nous avançons avec des valeurs fortes : collaboration, innovation, excellence et responsabilité.

Nous valorisons la diversité, garantissons l’équité et créons un véritable sentiment d’appartenance.

Le processus est simple : Si ton profil retient notre attention, un·e membre de l’équipe recrutement te contactera pour un premier échange. Ensuite, tu rencontreras directement le ou la responsable du site.

À très bientôt !

Des mesures d’accommodement peuvent être offertes aux personnes en situation de handicap dans le cadre de notre processus de recrutement, conformément à la loi. Merci de nous informer de tout besoins particuliers

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More about this job

Responsibilities

Oversee daily warehouse operations including shipping, receiving, and dispatching while ensuring strict adherence to health and safety protocols. Lead and coach a team of drivers and warehouse staff to maintain high service standards and operational efficiency.

Requirements

Candidates should have experience in warehouse supervision and logistics management within a fast-paced environment. Ability to manage team performance, conduct safety audits, and handle administrative reporting is required.

Skills

Operations Management
Logistics Coordination
Team Leadership
Health & Safety Compliance
Inventory Management
Warehouse Supervision
Performance Monitoring
Employee Coaching
Dispatching
Quality Control
Data Entry
Customer Service

Benefits

Group Insurance
Group RRSP Program
Employee Assistance Program
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Last Mile Logistics
Supply Chain
Warehouse Management
SOP
Proof Of Delivery
Route Planning
Freight Manifests
Safety Audits
Inventory Logs
Onboarding
Transportation
Dispatching

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