Intelcom

Transportation, Logistics, Supply Chain and Storage · Canada

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Added 1 hour ago
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Network Administrator
Intelcom
Montreal, QC · Service Centre (Montreal) Lab
- Full-time
Added 20 hours ago
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Human Resources Operations Partner
Intelcom
Montreal, QC · Saint-Jérôme, QC · Service Centre (Montreal)
- Full-time
Added 23 hours ago
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Package Handler - Warehouse - Seasonal
Intelcom
Saint John, NB
- Part-time
A minimum of 3 days per week (2 weekdays + 1 weekend) – more availability
Added 1 day ago
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Operations Coordinator
Intelcom
Saint-Jérôme, QC
- Full-time
Added 3 days ago
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Package handler (Seasonal)
Intelcom
Thunder Bay, ON
- Part-time
A minimum of 3 days per week (2 weekdays + 1 weekend) – more availability
Added 3 days ago
I
Operations Coordinator (Seasonal)
Intelcom
Thunder Bay, ON
- Full-time
Added 3 days ago
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Operations Supervisor
Intelcom
AB · Edmonton
- Full-time
Added 3 days ago
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IT Functional Analyst
Intelcom
Montreal, QC · Service Centre (Montreal) Lab
- Full-time
Added 4 days ago
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Package handler
Intelcom
Vaughan, ON
- Part-time
A minimum of 3 days per week (2 weekdays + 1 weekend) – more availability
Added 4 days ago
I
Package handler - Warehouse Clerk
Intelcom
Saint-Jérôme, QC
- Full-time
A minimum of 3 days per week (2 weekdays + 1 weekend) – more availability
Added 4 days ago
I
Package Handler – Warehouse Clerk
Intelcom
Lethbridge, AB
- Part-time
A minimum of 3 days per week (2 weekdays + 1 weekend) – more availability
Added 4 days ago
I
Package Handler - Warehouse Clerk
Intelcom
Barrie, ON
- Part-time
A minimum of 3 days per week (2 weekdays + 1 weekend) – more availability
Added 5 days ago
Package Handler On Call
Intelcom
Mississauga, ON
A minimum of 3 days per week (2 weekdays + 1 weekend) – more availability
Added 5 days ago
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Network Planner
Intelcom
Montreal, QC · Service Centre (Montreal)
- Full-time
Added 5 days ago
I
Package handler (full-time day shift)
Intelcom
Mississauga, ON
- Full-time
A minimum of 3 days per week (2 weekdays + 1 weekend) – more availability
Added 5 days ago
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Operations Supervisor
Intelcom
Candiac, QC
- Full-time
Added 6 days ago
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Operations Coordinator
Intelcom
AB · Edmonton
- Full-time
Added 6 days ago
I
Package Handler
Intelcom
Kamloops, BC
- Part-time
A minimum of 3 days per week (2 weekdays + 1 weekend) – more availability
Added 6 days ago
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Operations Coordinator
Intelcom
Val-d'Or, QC
- Part-time
Added 6 days ago
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Lead Hand
Intelcom
AB · Edmonton
- Part-time
Added 6 days ago
Sort Supervisor
Intelcom
AB · Edmonton
Added 6 days ago
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Operations Coordinator
Intelcom
NS · Sydney Mines
- Full-time
Added 7 days ago
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Package Handler - Warehouse Clerk
Intelcom
Corner Brook, NL
- Part-time
A minimum of 3 days per week (2 weekdays + 1 weekend) – more availability
Added 7 days ago
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Package Handler – Warehouse Clerk
Intelcom
Vernon, BC
- Part-time
A minimum of 3 days per week (2 weekdays + 1 weekend) – more availability
Added 7 days ago
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Senior Software Developer
Intelcom
Montreal, QC · Service Centre (Montreal) Lab
- Full-time

Intelcom

Operations Coordinator

NS, Canada
Sydney Mines, Canada

$21.15 - $23.28 · Full-time

Apply on intelcomgroup.wd3.myworkdayjobs.com About employer

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Job details

Pay: $21.15 - $23.28
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Salary Range

$21.15 - $23.28

Core Duties:

Assist in unloading trailers and verify freight against manifests

Scan, sort, and process packages, including defective items and returns

Conduct van audits and support sorting operations

Support and assist shipping, receiving, dispatching, and inventory management

Support and maintenance warehouse systems and ensure operational efficiency.

Process returns and complete required documentation in accordance with SOPs

Handle customer pickups and (front desk assistance to customer)

Resolve delivery issues by following SOPs and coordinating with relevant teams

Escalate special cases to management when needed

Print labels and prepare required documentation

Process broker returns and return-to-clients shipments

Prepare daily reports and maintain accurate records

Perform data entry tasks as needed.

Train and mentor new employees

Collaborate with Operations teams to uphold quality standards

Complete supervisor-assigned tasks as required

Maintain a clean, organized and hazard-free work environment

Comply with all Health & Safety protocols

Provide support for clients and IDCs

Respond to customer inquiries via phone and email

Process customer service email requests

Other duties as assigned

Why Join Intelcom | Dragonfly?

Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Apply on intelcomgroup.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Unload and verify freight, scan and sort packages, support shipping, receiving, dispatch, inventory, and returns processes, and maintain accurate records and reports. Assist customers and operations teams, resolve or escalate delivery issues, train new employees, and maintain a safe, organized work environment.

Requirements

The posting does not specify formal education, prior experience, or certifications. The role calls for the ability to perform warehouse and package-processing tasks, follow standard operating procedures and safety protocols, maintain accurate documentation, and support customers and colleagues.

Skills

Freight Verification
Package Scanning and Sorting
Warehouse Operations
Shipping and Receiving
Dispatching
Inventory Management
Returns Processing
Customer Service
Issue Resolution
Documentation
Data Entry
Report Preparation
Employee Training and Mentoring
Health and Safety Compliance
Warehouse System Maintenance
Quality Standards

Benefits

Short- and Medium-Term Growth Opportunities
Comprehensive Group Insurance
Group RRSP Program
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Last-Mile Logistics
Sorting Station
Freight Manifests
Package Scanning
Package Sorting
Defective Items
Returns Processing
Van Audits
Shipping
Receiving
Dispatch
Inventory Management
Warehouse Systems
Standard Operating Procedures
Customer Pickups
Delivery Issues
Broker Returns
Client Shipments
Data Entry
Daily Reports
Health and Safety
Quality Standards
Customer Inquiries
Phone Support
Email Support

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