At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.
Now, we’re looking for talented individuals to join our team and make a difference.
The Role
Are you empathetic and driven to help others? Do you want a role where your people skills make a real difference?
We’re looking for a Danish speaking Operations Coordinator to join our London team. In this role, you’ll be the vital link between our members and our global network of doctors, nurses, and security professionals - ensuring they receive the highest standard of care.
We’re inviting passionate individuals to join our London team and be part of something truly global.
- Salary: £29,000 per annum
- Location: Croydon
- Working hours are Monday to Friday between the hours of 8 – 4.30pm
Responsibilities
- Support members with healthcare and security queries.
- Coordinate medical appointments, authorise treatments, and manage policy claims.
- Assess situations and communicate logistics worldwide.
- Collaborate with a multidisciplinary team in a fast-paced environment.
About the Role
- Global Impact: Your work will directly help people in times of need, across borders and cultures.
- Career Growth: We offer a clear progression opportunities, and access to world-class training.
- Award-Winning Workplace: Recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2026.
- Comprehensive Benefits: Private healthcare, dental cover, pension scheme, life insurance, paid volunteering day, 22 days holiday.
- Supportive Culture: Join a diverse, collaborative team where expertise and innovation thrive.
Requirements
- Strong organisational and critical thinking skills.
- A natural, empathetic approach and passion for helping people.
- Fluency in Danish plus excellent English, both written and spoken
- Fluency in other Nordic languages such as Swedish, Norwegian, or Finnish a great advantage.
- Customer service experience (contact centre or similar) is a plus.
- Confidence with Microsoft Office and an appreciation for data protection.
- Education to A-Level or Degree level, with interest in healthcare, world politics, or international security preferred.
By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2025.
13,000 experts | 1,200+ locations | 90 countries | 110+ languages
Start your journey with us today. Apply now!
