International SOS

Hospitals and Health Care · Canada

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Added 1 day ago
IS
Lifestyles Concierge_ON
International SOS
Niagara-on-the-Lake, ON
- $20 CAD / hour
Must reside in Ontario
Added 1 day ago
IS
Lifestyles Concierge_ON
International SOS
Canada
- $20 CAD / hour
- Full-time
Must reside in Ontario
Added 10 days ago
IS
Billing Coordinator
International SOS
Edmonton, AB
- Full-time
Added 15 days ago
IS
Remote Overnight Travel and Lifestyles Concierge (GDS Required)_ON
International SOS
Canada
- From $20 CAD / hour
- Full-time
Must reside in Ontario
Added 15 days ago
IS
Remote Overnight Travel and Lifestyles Concierge (GDS Required)_ON
International SOS
Niagara-on-the-Lake, ON
- From $20 CAD / hour
Must reside in Ontario
Added 15 days ago
IS
Travel Advisor
International SOS
Niagara-on-the-Lake, ON
- $24 CAD / hour
Valid TICO certification is required · Must reside in Ontario
Added 15 days ago
IS
Bilingual Travel Advisor
International SOS
Niagara-on-the-Lake, ON
- $24 to $26 CAD / hour
Valid TICO certification is required · Must possess relevant Travel Industry Certification in accordance with local requirements
Added 15 days ago
IS
Emergency Response Coordinator (Alamos Gold) - Lynn Lake, MB
International SOS
Lynn Lake, MB
- Full-time
This is a 2 week on / 2 week off fly-in/fly-out position based on an industrial site near Lynn Lake, Manitoba
Added 17 days ago
IS
Senior Accountant
International SOS
Edmonton, AB
- Full-time
Added 18 days ago
IS
Accounts Payable Specialist (Leduc)
International SOS
Leduc, AB
- Full-time
Added 24 days ago
IS
Director, Travel Product & Operations
International SOS
Canada
- Full-time
Added 24 days ago
Director, Travel Product & Operations
International SOS
Niagara-on-the-Lake, ON
Must have a dedicated, quiet, and private workspace free from distractions
Added 28 days ago
IS
Lieutenant.PCP
International SOS
Fort McMurray, AB
- Full-time
Work rotation is 14 days on and 14 days off · Work rotations could include working both day shifts and night shifts
Added 1 month ago
IS
Primary Care Paramedic
International SOS
Toronto, ON
- Full-time
Imagine a schedule that gives you true work-life balance: choose from fly-in/fly-out rotations of 2 weeks on/2 weeks off or 3 weeks on/3 weeks off
Added 1 month ago
Bilingual Sales Development Telesales Consultant
International SOS
Québec, QC
Added 1 month ago
IS
Bilingual Sales Development Telesales Consultant
International SOS
Montréal, QC
- Full-time
Added 1 month ago
IS
Occupational Health Nurse
International SOS
Edmonton, AB
- Full-time
Imagine a schedule that gives you true work-life balance: choose from fly-in/fly-out rotations of 2 weeks on/2 weeks off or 3 weeks on/3 weeks off
Added 1 month ago
IS
Registered Nurse
International SOS
Vancouver, BC
- Full-time
Imagine a schedule that gives you true work-life balance: choose from fly-in/fly-out rotations of 2 weeks on/2 weeks off or 3 weeks on/3 weeks off
Added 1 month ago
IS
Cross Trained Advanced Care Paramedic Firefighter
International SOS
Calgary, AB
- Full-time
Imagine a schedule that gives you true work-life balance: choose from fly-in/fly-out rotations of 2 weeks on/2 weeks off or 3 weeks on/3 weeks off
Added 1 month ago
IS
Primary Care Paramedic
International SOS
Edmonton, AB
- Full-time
Imagine a schedule that gives you true work-life balance: choose from fly-in/fly-out rotations of 2 weeks on/2 weeks off or 3 weeks on/3 weeks off
Added 1 month ago
IS
Cross Trained Emergency Medical Responder
International SOS
Vancouver, BC
- Full-time
Imagine a schedule that gives you true work-life balance: choose from fly-in/fly-out rotations of 2 weeks on/2 weeks off or 3 weeks on/3 weeks off
Added 1 month ago
IS
Senior Accountant
International SOS
Edmonton, AB
- Full-time
Added 1 month ago
IS
Advanced Care Paramedic
International SOS
Redwater, ON
- Full-time
Candidates must be able to commute to Redwater, AB and work day/night shifts for a 4 days or 5 days rotation · Able to work day/night shifts for a 4 days or 5 days rotation
Added 1 month ago
Physician Assistant
International SOS
Edmonton, AB · Calgary Trail South, AB
Imagine a schedule that gives you true work-life balance: choose from fly-in/fly-out rotations of 2 weeks on/2 weeks off or 3 weeks on/3 weeks off
Added 1 month ago
Advanced Care Paramedic
International SOS
Edmonton, AB · Fort McMurray, AB · Calgary Trail South, AB
Imagine a schedule that gives you true work-life balance: choose from fly-in/fly-out rotations of 2 weeks on/2 weeks off or 3 weeks on/3 weeks off

International SOS

Lifestyles Concierge_ON

Niagara-on-the-Lake, ON, Canada

$20 CAD / hour · Full-time

Apply on careers.internationalsos.com About employer

Applications open in a new tab.

Job details

Pay: $20 CAD / hour
Job type: Full-time
Work location: Must reside in Ontario
Experience: Minimum 2 years of interactive customer service experience.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 12, 2026

Original job description

Must be located in Ontario, Canada

Position Title: Lifestyles Concierge
Location: Ontario, Canada
Position Type: Permanent, Full-Time
Schedule: This position requires availability for assigned shifts, which may include evenings, weekends, and holidays based on business needs. Specific scheduling expectations will be communicated during recruitment

This is a newly created permanent position.

Position Overview

100% Remote in Ontario | Permanent Full-Time | Starting at $20.00/Hour

Love helping people and delivering exceptional customer experiences? Looking for a permanent remote opportunity without the pressure of sales? We'd love to hear from you!

Aspire Lifestyles is seeking experienced customer service professionals to join our team as Lifestyles Concierges.

In this role, you will respond to inbound requests through phone and email, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits. You will help create seamless, unforgettable experiences while representing some of the world’s most recognized brands.

Why Consider This Opportunity?

100% Work from Home: Fully remote opportunity.
Compensation: $20.00 per hour, plus performance incentives.
No Sales Pressure: No outbound sales, cold calling, or commission-based selling.
Comprehensive Benefits: Medical, dental, and vision coverage.
RRSP Match: Invest in your future with our company retirement plan.
Full-Time Employment: 40 hours per week with fixed schedules.
Paid Time Off: Vacation and personal time.
Career Stability: Permanent, full-time employment with annual performance and compensation reviews.
Paid Training: Get the support you need to learn our systems and processes.

What You'll Be Doing

Support inbound customer requests through phone and email.
Deliver exceptional, highly personalized concierge services by curating extraordinary experiences, arranging exclusive dining reservations, entertainment, special events, and tailored lifestyle requests for premium customers.
Research options and coordinate personalized experiences based on customer preferences.
Provide accurate and timely responses to customer inquiries and service requests.
Anticipate customer needs and identify opportunities to enhance their overall experience.
Document customer interactions and manage cases using company systems.
Navigate multiple systems while delivering professional, high-quality service.
Maintain quality standards while meeting service and performance metrics.

What We're Looking For

Minimum 2 years of interactive customer service experience.
Call center or high-volume customer service experience preferred.
Hospitality, travel, or loyalty program experience is highly valued.
Personal global travel experience is an asset.
Experience with GDS systems such as Amadeus, Sabre, or Galileo is highly valued.
High school diploma or equivalent is required.

Strong customer service skills and a passion for delivering exceptional concierge experiences.
Excellent communication, interpersonal, and problem-solving skills.
Ability to manage multiple requests and navigate various systems simultaneously.
Strong attention to detail and time management skills.
An investigative mindset with a passion for creating extraordinary customer experiences.
Comfortable working independently in a remote environment and within a fast-paced, performance-driven setting.

Language Opportunities

We are currently recruiting individuals who are fluent in English, both verbal and written. Professional-level proficiency in any of the following additional languages is considered a strong asset:

Spanish
French

Please note: Language placement may vary depending on the client program supported.

Work Requirements

Must reside in Ontario.
This position requires availability for assigned shifts, which may include evenings, weekends, and holidays based on business needs. Specific scheduling expectations will be communicated during recruitment.
This remote position requires a private workspace suitable for handling confidential client information and reliable internet connectivity meeting company technical standards. The role involves extended computer and telephone-based work, with reasonable accommodations available in accordance with applicable law.
A reliable hardwired internet connection is required, with minimum speeds of 25 Mbps download and 5 Mbps upload while connected through the company VPN. Wi-Fi and satellite internet connections are not approved for this position.
Ability to successfully complete required background screening, including a drug screen.

Ready for a New Opportunity?

If you have customer service experience and a passion for delivering exceptional concierge experiences, we'd love to meet you!

Join Aspire Lifestyles and bring your customer service expertise to an opportunity where exceptional service meets extraordinary experiences.

Aspire Lifestyles is committed to ensuring accessibility for persons with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.

Apply on careers.internationalsos.com About employer

More about this job

Responsibilities

The Lifestyles Concierge at International SOS will answer inbound calls and emails from customers and arrange reservations, travel, events and lifestyle requests. They research options, document interactions and work across several company systems.

Requirements

Candidates need at least 2 years of interactive customer service experience, a high school diploma, and strong communication and multitasking skills. Hospitality, travel, loyalty program and GDS experience (Amadeus, Sabre, Galileo) are valued. Ontario residence and a hardwired internet connection are required.

Skills

Customer service
Inbound call handling
Email support
Reservation booking
Travel coordination
Amadeus
Sabre
Galileo
Case management
Multitasking
Time management
Attention to detail
Problem solving
Communication
Remote work
Hospitality
Loyalty program knowledge

Benefits

Medical, dental and vision coverage
RRSP match
Paid vacation and personal time
Paid training
Performance incentives

Keywords

Lifestyles Concierge
concierge
customer service
inbound call center
remote customer service
Amadeus
Sabre
Galileo
GDS
travel coordination
hospitality
loyalty program
dining reservations
event coordination
work from home
Ontario
bilingual French
Spanish

Seniority

Mid level

Perks

Generous paid time off
Retirement plan
Performance bonus
Paid training

Tools

Amadeus
Sabre
Galileo

Languages

English

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