JOB DESCRIPTION
POSITION: Inside Sales/Customer Service Rep – Newmarket, Ontario
REPORTS TO: Inside Sales Manager
DUTIES AND RESPONSIBILITIES:
- Prepare quotes primarily on Interroll’s Dynamic Storage line
- Cross train on all relevant product lines to Interroll Canada’s customer base and provide accurate quotes to customers
- Prepare reports, Sales orders, quotes, order confirmations and other documents by utilizing the company ERP system – SAP
- Work in conjunction with the Regional Sales Managers to track orders, communicate and coordinate with customers.
- Work closely with internal departments to meet customer expectations. (Materials, Purchasing, Engineering, Logistics, Production, etc.)
- Communicate changes in order status to customers
- Input new parts and parts orders into SAP
- All other duties and responsibilities as assigned.
REQUIRED QUALIFICATIONS:
- Align with Interroll’s Growth Performance Culture.
- Proficiency with SAP is an asset, but not a requirement
- Proficiency with Microsoft Suite considered an asset
- Post secondary education in Engineering or Business considered an asset but not required.
- Written and spoken French considered an asset but not required.
- Live in the Greater Toronto Area with the ability to work on site in Newmarket office
- Must be a team player, flexible and able to cope with tight deadlines and fast pace
- Must be able to work within a matrix organization.
- Must be pragmatic and with a hands-on attitude.
- Possess the ability to develop strong relationships across the organization.
- Possess a positive attitude with an ability to absorb and learn quickly.
