Drive growth. Fuel innovation. Shape the future of Nova Scotia.
Invest Nova Scotia empowers businesses of all sizes to leverage our province’s natural advantages and deliver world-class solutions for Canada and global markets. Through our focus on three key areas of economic growth: start-up and venture capital, scale-up and export, and investment attraction, we’re helping Nova Scotia become an economic success story. Together, we turn local potential into lasting prosperity.
As a provincial crown corporation reporting to the Department of Growth, Development, and Defence Industries our team is as innovative and energetic as the clients we serve. We are a client and people-centric organization, and we care deeply about the work we do, guided by our values and our passion to help the companies we work with grow and succeed.
Job Opportunity: Salesforce Administrator (Permanent)
The Salesforce Administrator is responsible for the day-to-day administration, configuration, maintenance, and continuous improvement of Invest Nova Scotia’s Salesforce platform. Under the direction of the Manager, Business Process Solutions, the role implements approved system changes, maintains data quality and governance practices, develops reports and dashboards, coordinates integrations, resolves platform issues, and provides training and guidance to users. The position supports secure, reliable, and user-focused service delivery while developing expertise in Salesforce platform capabilities, analytics tools, and responsible use of AI-enabled functionality.
What You’ll Do
You’ll play a key role in designing, optimizing, and supporting our Salesforce environment to help the organization work more effectively. This includes configuring and enhancing Salesforce features, reports, dashboards, automations, and integrations; supporting users through training, troubleshooting, and ongoing system administration; and implementing improvements that enhance service delivery, data quality, reporting, and user experience. Working closely with internal teams and external partners, you’ll help translate business needs into practical solutions while ensuring strong practices around privacy, security, accessibility, governance, and continuous improvement.
What We’re Looking For
- You hold a bachelor's degree or College Diploma in Computer Science, Information Systems, Information Technology, Business Administration, or a related field combined with a minimum of 1-2 years of experience in Salesforce administration or a similar role.
- Salesforce Administrator Certification is required or must be obtained within an agreed timeframe.
- Additional Salesforce certifications, including Advanced Administrator, Platform App Builder, Data Cloud/Data 360, Tableau, or AI-related Salesforce credentials, are considered assets.
- Experience in government, public sector, economic development, or program delivery environments is considered an asset.
You also bring:
- Experience administering and enhancing Salesforce solutions, including automation, reporting, data management, and user support.
- Working knowledge of Salesforce administration, security, permissions, workflows, and platform best practices.
- Experience gathering requirements, improving business processes, and translating operational needs into effective system solutions.
- Familiarity with reporting, analytics, and data-driven decision-making tools.
- Experience with system integrations, testing, releases, change management, or end-user training is considered an asset.
- Knowledge of data governance, privacy, security, accessibility, and data quality best practices.
- Strong analytical, problem-solving, communication, and organizational skills, with a focus on accuracy and attention to detail.
- The ability to manage multiple priorities, work collaboratively with diverse stakeholders, and adapt in a fast-paced environment.
What We Offer
We offer a people-focused rewards package designed to support your wellbeing and work/life balance. Our defined benefit pension plan, robust Blue Cross health and dental coverage, and Employee and Family Assistance Program (EFAP) provide comprehensive support for you and your family. You’ll also have access to professional development opportunities, mentorship, and the chance to work with innovative, emerging companies in Nova Scotia. All to help you build a fulfilling career while maintaining a balanced life.
Explore more: investnovascotia.ca
We Value Diversity
Invest Nova Scotia is committed to embracing diversity and fostering a workplace that reflects the communities we serve. We welcome applications from Black and African Nova Scotians, Indigenous Peoples, racialized individuals, members of the 2SLGBTQIA+ community, immigrants, veterans, persons living with disabilities, and women. If you identify as part of one of these groups, we encourage you to self-identify in your cover letter or resume.
If you require accommodation at any point during the hiring process, please let us know.
This role is based in Nova Scotia.
Closing Date: October 11, 2026
Competition #: 26-INS-12
Classification: This is a bargaining unit position with an Invest Nova Scotia 5 rate of pay: $71,790-$87,269 based on the April 1, 2024, collective agreement rates. Preference will be given to qualified Invest Nova Scotia NSGEU bargaining unit candidates.
Please send your resume and cover letter as a single PDF via e-mail to careers@investnovascotia.ca, including the competition number in the subject line. In your cover letter, be sure to explain how your experience and skills align with this role.
We thank all applicants for their interest. Only those selected for an interview will be contacted. Final candidates will undergo pre-employment screening as part of the hiring process.
