Excellent opportunity for a new graduate or someone looking to advance into a Sales leadership position.
Our client provides industrial packaging, shipping supplies and automated solutions to businesses across North America. They are seeking a Sales Account Manager who wants to develop a long-term career in B2B account management and outside sales.
About the Opportunity
This is a hands-on development opportunity for someone with some sales or customer-facing experience who is ready to learn, grow and take on increasing responsibility. For an anticipated six-to-12-month training period, you will work directly with the ownership team who manages a portfolio of significant customer accounts. You will learn products, customers and sales process while supporting existing accounts and participating in customer meetings.
As your knowledge and capabilities develop, you will gradually assume responsibility for selected accounts, learn how to retain and grow those customer relationships, develop new-business opportunities and build your own sales pipeline. The long-term objective is for you to progress into an independent Account Director role
What You'll Do
- Learn products, customers and sales process through direct mentorship and hands-on account exposure.
- Support a member of the ownership team with existing customer accounts, account planning, follow-up and preparation for customer meetings.
- Participate in customer visits and learn how to assess customer needs, present solutions and build trusted business relationships.
- Gradually assume responsibility for selected accounts as your knowledge, capabilities and readiness develop.
- Build and maintain positive customer relationships and identify appropriate cross-selling and upselling opportunities.
- Coordinate with Customer Service, Operations, Purchasing, Marketing and other teams to support customer requirements and commitments.
- Maintain accurate records of customer interactions, account activity, opportunities and follow-up commitments in Salesforce and Epicor P21.
- As you progress, develop new-business opportunities, build a sales pipeline and conduct customer meetings more independently.
What You Bring
- One to three years of relevant experience in B2B sales, inside sales, account coordination, customer service or another customer-facing role.
- A driven, coachable and competitive approach, with the patience and commitment to learn the business thoroughly.
- A personable and professional communication style with the ability to build rapport and trust.
- Strong organization and follow-through, with the ability to manage multiple priorities and commitments.
- Confidence working with customers and an interest in developing outside-sales and account-management capabilities.
- The ability to work collaboratively, apply feedback and gradually take on greater independence.
- The ability to learn and use Salesforce, Epicor P21 and other business systems required for the role.
- Frequent local travel to multiple client sites, often on a daily basis, is required. Reliable access to transportation is essential.
Preferred Qualifications
- A post-secondary degree or diploma in business, sales, marketing or a related field.
- Previous exposure to outbound prospecting, lead generation, account growth or customer visits.
Compensation and Progression
- The starting salary range is $60,000-$65,000 per year.
- The role is expected to progress to a base-salary-plus-commission compensation model once the employee has successfully completed training and transitioned into independent account-management and outside-sales responsibilities.
- Extended health care benefits program available
Artificial intelligence may be used to support the screening or assessment of applications. All hiring decisions involve human review.
