Responsibilities
Provide Level 1 end-user computing support, including configuring, replacing, and troubleshooting desktop and laptop hardware and defective components. Support Windows and Office applications, mobile devices, Zebra printers, and handheld scanners in a distribution center environment.
Requirements
Candidates need customer-facing skills, experience using an ITSM system, and working knowledge of Windows, Office applications, mobile devices, and current and legacy hardware. Distribution center experience is required; CompTIA and Microsoft certifications are desired, and technicians must be fully vaccinated.
