Posting date: September 15, 2026
Closing date: September 29, 2026
Schedule line: N/A
Hours per week: Varies
Schedule: Varies
Classification: Janitor
Grid level: 3
Locations: Hearth Newcastle Place and Samaritan Place
Please note: This position is open to all qualified applicants and requires union membership.
Organizational Focus
Since 1989, Island Crisis Care Society has operated with a missional heart to support the most vulnerable in our community; to meet individuals in need, where they are and without judgement and aim to restore hope, dignity, and community connections in meaningful ways. While we continue to grow with new and innovative programs that seek to meet the diverse needs of those we serve, we remain faithful to our founding mission to “Provide shelter and care to those in need, reflecting the love of God in loving one another”.
Within our large team of front line, management, and administrative staff, we seek to develop the core values of care, compassion and heart found in the faith-centered roots of our organization by building an inclusive team that reflects our diverse community so that we can serve those in need in relevant and meaningful ways.
Position Purpose
As a key member of the program team, the Custodian works diligently to carry out their duties (including cleaning, maintenance, safety & security, and reporting & documentation) in order to create an environment that is conducive to providing quality care to those in need. This contributes in a meaningful way to the ICCS mission to “Provide shelter and care to those in need, reflecting of the love of God in loving one another.”
Key Responsibilities
- Cleans, washes and disinfects building areas such as walls, windows, ceilings, floor, carpets, air vents, furniture, mattresses, blinds and washrooms by methods such as dusting, polishing, vacuuming, sweeping, wet mopping, shampooing, waxing, buffing, using various manual and power cleaning equipment.
- Collects and disposes of refuse and maintains clean refuse areas; performs spot clean-ups as required.
- Maintains and cleans parking lots and sidewalks using hand and powered brooms, rakes, shovels and other equipment to remove dirt, leaves, snow and other refuse; performs minor gardening tasks such as mowing and trimming lawn, weeding, watering.
- In coordination with the Facilities Manager and Program Manager, performs minor maintenance on buildings, grounds, furniture, electrical fixtures and plumbing; such as unplugging sinks and toilets, replacing tap washers, light bulbs.
- Sets up furniture for functions and meetings. Maintains various logs, key registers and other records; assists in taking inventory; orders and maintains janitorial supplies.
- Secures the building by arming alarms, locking doors and windows, as required.
- Performs other related duties as required.
Qualifications
Education
Training and Experience
- One (1) month recent related experience. Or an equivalent combination of education, training and experience.
Required Licenses/Certificates:
- WHMIS 2015
- Successful Criminal Record Review for Vulnerable people
Competencies
Core Competencies
- Heart
- Compassion
- Integrity
Specialized Competencies
- Conflict management
- Dependability
- Efficiency
- Hospitality
- Organization
Knowledge, Skills & Abilities
- Possesses a high level of knowledge regarding substance use disorders, mental health challenges, treatment, and recovery and is familiar with and understands the "Housing First" model and the importance of bio-psycho-social-spiritual support in addressing these challenges.
- Follows and practices protocols and procedures consistently and faithfully and maintains effective routines;
- Has a firm awareness of and maintains healthy boundaries and practices and demonstrates self-care.
- Is able to understand and contribute to the therapeutic culture of ICCS within their own position and team.
- Has a demonstrated ability to manage and balance role responsibilities and interpersonal dynamics in a fast paced, high-pressure environment.
Benefits of Working with ICCS
Come see what we have to offer:
- Casual dress
- Free training through the Homelessness Services Association of BC
Regular full-time and part-time employees may be eligible for:
- Employee Assistance Program
- Health and Dental Benefits Package
- Extended Health Benefits Package
- Participation in Municipal Pension Plan
