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ISM

Analyst (ID Admin)

Regina, SK, Canada

Job type: Temporary
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Working with ISM will work wonders for your career!

On a day-to-day basis, the Analyst position will be responsible for processing Identity and Access Management (IAM) incidents and requests across multiple customers to add, remove, or modify user accounts (delivery of IAM services). Most customers have SLAs that we are responsible for achieving. The position will also be responsible for supporting internal and customer audit processes.

IAM is a system that manages user identities and access permissions on a computer network. It involves authenticating and authorizing user access to resources such as applications, data, systems, and cloud platforms. IAM helps ensure that the right people or machines have access to the right assets at the right time for the right reasons, while keeping unauthorized access and fraud at bay.

Responsibilities

Provide Identity and Access Management (IAM) services following defined procedures, such as:
Create, modify and disable/delete user IDs and access
Reset passwords
Provide IAM service to multiple customers, including queue management for multiple customer all within the same day
Provide IAM service on multiple operating systems (z/OS (mainframe), Linux, AIX, HP-UX, Solaris; Windows, O365, Azure) and multiple security platforms (RACF, Top Secret, Active Directory).
Understand and follow Kyndryl, ISM and Customer security processes used by ISM IAM including: User ID and Access Administration, Continued Business Need Revalidation, Privilege Authorization Review, Privilege Access Revalidation, and Shared Id Re-justification & Password Management.
Facilitate the revalidation processes: ensure data is gathered and submitted and syntax errors corrected, ensure required responses are returned.
Use tools in execution of procedures such as UAT (User ID Administration Tool), AD Manager, zSecure, GRC, GLPi, ServiceNow, Office365, Azure, Exchange, Powershell.
Understand and ensure compliance with Kyndryl security policies (Customer Security Document (CSD)) and customer security policies.
Participate in Disaster Recovery tests from an IAM perspective.
Participate in Kyndryl, ISM and customer audits, as required.
Provide technical expertise for internal & external clients, for innovations and projects, where IAM is a component.
Implement current logical security processes with automation, where possible, to meet customer needs.
Assist in establishing, documenting and maintaining security standards, policies and procedures.
Follow ISM’s Problem and Change Management process to ensure that targets are being achieved, incidents are being captured, ownership assigned, and resolution handled.
Attend customer meetings, as required.
Assist customers with ad hoc questions and requests that covered by the scope of services for the customer contract.

Qualifications

University Degree, or diploma from a two-year program in Computer Science/Data Processing, or an equivalent combination of education, experience, and training.
Some knowledge of computer fundamentals; structured analysis, design, and programming techniques; and current operating systems & environments.
Ability to develop structured programs or procedures.
Ability to research, analyze, and resolve problems.
Good interpersonal organizational, oral and written communication skills.
Ability to work either independently or as part of a team.
Skills and abilities acceptable to the client.

Key Skills & Abilities

The following skills and abilities are considered an asset for this position:

Some skill level on Intel operating systems (Windows, Linux), particularly Active Directory.
Some mainframe experience, z/OS & z/VM security administration (RACF, Top Secret), and VSE & zLinux.
Skills in UNIX Operating systems (Linux, AIX, HP-UX, Solaris) and tools.
Skills in Cloud (Azure AD, O365)
Some knowledge of security computer fundamentals.
General understanding & some experience in Identity and Access Management.
Good customer service skills.
Strong independent self-learner.
Good communications skills for interfacing with all clients & auditors - both internal and external.
Ability to prioritize and manage your daily workload across multiple customers.
General understanding of multi-platform environments, including network & storage technologies.
Certifications related to Identity and Access Management.
Strong team player.
Share on-call duty responsibilities if/when required.
Work overtime if/when required to meet workload demands.

To view the full job description and submit your application, visit the ISM Careers Portal: https://kyndryl.wd5.myworkdayjobs.com/ISMCareers/job/Regina-Saskatchewan-Canada/Analyst--ID-Admin---Temporary-_R-67048-1

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More about this job

Responsibilities

Process IAM incidents and requests for multiple customers, including creating, modifying, and disabling accounts, managing access and passwords, and meeting service-level targets. Support security revalidation, audits, disaster recovery tests, customer inquiries, and improvements to IAM procedures and automation.

Requirements

Requires a university degree, a two-year diploma in Computer Science or Data Processing, or an equivalent combination of education, experience, and training. Candidates should have foundational computer and operating-system knowledge, problem-solving and communication skills, and the ability to manage work independently or as part of a team; IAM, platform, and security administration experience is an asset.

Skills

Identity And Access Management
User Account Administration
Access Control
Password Management
Active Directory
RACF
Top Secret
Windows
Linux
z/OS
Azure
Office 365
PowerShell
Audit Support
Customer Service
Problem Resolution

Visa sponsorship

Not detected in the job text

Keywords

Identity And Access Management
IAM
User ID Administration
Access Administration
Password Management
Continued Business Need Revalidation
Privilege Access Revalidation
Shared ID Re-justification
z/OS
z/VM
Linux
AIX
HP-UX
Solaris
Windows
Office 365
Azure
RACF
Top Secret
Active Directory
UAT
AD Manager
zSecure
GRC
GLPi
ServiceNow
Exchange
PowerShell
Disaster Recovery

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