Jobs in Canada

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Added 17 days ago
EW
Senior Plant Process Engineer
ERCO Worldwide
Saskatoon, SK
- Full-time
ERCO Worldwide is looking for a Senior Plant Process Engineer to join our Saskatoon team! Under supervision of the Plant Manager, the Senior Plant Process Engineer monitors processes within…
Added 17 days ago
F
Senior AI Engineer (NVIDIA + LLM Inference) - Onsite - Toronto, Canada
FullStack
Toronto, ON
- Full-time
Practical experience serving and scaling inference workloads, including GPU cluster operations and Kubernetes-based environments, ideally using the NVIDIA GPU Operator.
Added 17 days ago
CA
Woodstock ONroute -Full-Time Overnight Crew Member - Tim Hortons
Careers at ONroute
Woodstock, ON
- Full-time
ONroute is the proud operator of 23 convenient plazas located along Highways 400 and 401. Our locations are designed to provide travellers with fresh and exciting food and beverage options,…
Added 17 days ago
S
Surface Treatment Operator (Plating Operator) - Weekend Night Shift
Safran
Mirabel, QC
- Full-time
…may receive assistance with the pre-selection and selection process if…
Added 17 days ago
S
Metallurgy Operator - Night Shift
Safran
Mirabel, QC
- Full-time
Night shift, Monday to Friday from 12:10 AM to 6:40 AM
Added 17 days ago
RS
Forklift operator - Days
Ryder System, Inc.
Caledon, ON
- Full-time
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 17 days ago
BP
Administrative Assistant
BNP Paribas
Montreal, QC
- Full-time
You’ll be required in the office at least three days per week, with one of those days being either a Monday or a Friday
Added 17 days ago
S
Produce - Operator Floral
Sobeys
Brampton, ON
- Full-time
Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.
Added 17 days ago
VN
Lab Technician
Verbio North America
Welland, ON
- $24 to $26 CAD / hour
- Full-time
The Lab Technician works as part of a team in a continuous process manufacturing environment and reports to the Lab Supervisor. This position provides daily support in monitoring quality…
Added 17 days ago
SC
Coffee - Operator Coffee Bar
Safeway Canada
Selkirk, MB
- Full-time
A day in the life of a Coffee Bar Operator: Working as a Starbucks Operator is an opportunity to provide personalized service for our customers. Become a leader at one of our on-site cafés.…
Added 17 days ago
Field Operator, Hay River
Harvest Operations Corp.
Rainbow Lake, AB
Harvest Operations is currently recruiting a Field Operator, reporting to the Foreman. The Field Operator is responsible for executing day-to-day oil and gas field operations while ensuring…
Added 17 days ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
This role suits an experienced operator who combines sound business judgment with hands-on execution and wants to build scalable ways of working in a growing B2B company.
Added 17 days ago
B
Cs Team Operator
Becklar
Montreal, QC
- Part-time
Must be available to work Day/Early morning shifts
Added 17 days ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
A well-established global manufacturer is seeking a CNC Machine Operator to join its growing team in Blenheim, Ontario. This is an excellent opportunity for a machinist who enjoys working…
Added 17 days ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
This role suits an experienced operator who combines sound business judgment with hands-on execution and wants to build scalable ways of working in a growing B2B company.
Added 17 days ago
K
Console Operator
Kyndryl
Regina, SK
- Full-time
The incumbent will be required to work on a rotating shift schedule including evenings and weekends and will operate independently during a shift · Ability to work rotating schedules, which includes 12-hour shifts, evenings and/or weekends
Added 17 days ago
HM
Plant Operator
Heidelberg Materials
Edmonton, AB
- Full-time
The Plant Operator supports Asphalt Operations across our Acheson and Edmonton East plants. This full-time role will work between both locations and is responsible for the safe, efficient,…
Added 17 days ago
Developer III, Full Stack
Sunwing Vacations Group
Toronto, ON
…Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination…
Added 17 days ago
Machine Operator
Give and Go Prepared Foods
Brampton, ON
**This is for Night Shift
Added 17 days ago
B
Warehouse Operator I
b494a80c-7422-4fba-b194-00af0f6df585
Goderich, ON
- Up to $23.23 CAD / hour
- Full-time
Day Shift 6:00am to 6:00pm
Added 17 days ago
B&
Building Operator
Black & McDonald Limited
Regina, SK
- Full-time
We are seeking an intermediate-level, experienced Building Operator to support the safe, efficient, and reliable operation of client facilities across Regina and the surrounding area. This…
Added 17 days ago
E
Journeyperson (Electrician)
EPCOR
Regina, SK
- Full-time
Ability to qualify for and maintain an EPCOR driver’s permit, which requires a valid Class 5 Saskatchewan Motor Vehicle Operator's License
Added 17 days ago
I
Console Operator
ISM
Regina, SK
- Full-time
The incumbent will be required to work on a rotating shift schedule including evenings and weekends and will operate independently during a shift · Ability to work rotating schedules, which includes 12-hour shifts, evenings and/or weekends
Added 17 days ago
HM
Material Handler
Hyundai Mobis (Mobis Parts Canada)
Markham, ON
- Contract
Operate counterbalance, reach truck, and order picker (certification required) · Must have 2 of the 3 Forklift Certifications:
Added 17 days ago
Creator Manager
SALT XC
Toronto, ON
…portfolio of clients. You are a highly organized, platform-savvy operator who brings structure to complex programs while ensuring content is engaging, on-brief, and…

ISM

Console Operator

Regina, SK, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Working with ISM will work wonders for your career!

The Console Operator position operates a computer console, service desk and all peripheral equipment with a high level of competence. The successful candidate will be responsible for successful completion of workload, batch schedules, online systems, outage recovery, monitoring/interaction of all multi-platform systems and providing Tier 1.5 level troubleshooting for all end user complaints. The Console Operator takes independent action according to procedures in response to system prompting and messages, which requires a degree of judgement. The incumbent will be required to work on a rotating shift schedule including evenings and weekends and will operate independently during a shift.

Responsibilities

7x24 Monitoring of system / batch processing and recovery actions.
Use Incident / Problem Management Process to report application delays affecting online availability to escalate as required.
Answer calls from Support, Call Centers and Customers; open necessary tickets, engage support and follow escalation procedures.
End-to-end management of incidents, major incidents, problems, and changes while meeting established SLAs (Service Level Agreements).
Resolve complex customer complaints and requests received via service channels including phone calls, emails and Service Now using the ITIL incident management process.
Perform System IPLs / Reboots and System Audits quickly, efficiently and correctly as outlined in the procedures.
Ensure production/batch schedules are understood, communicated and adhered to. Enact instructions as given by support analysts and/or client analysts.
Perform system, network and application outage recovery procedures across multi-platforms.
Resolve scheduling (both non-application root cause analysis and change management) issues as per documented re-start instructions.
Monitor Job Schedulers and develop and recommend changes to scheduler database.
Ensure that the systems are available and performing efficiently. Identify system malfunctions and ability to initiate corrective action to maintain schedules and service levels.
Create Incidents / Problems for batch abends and system issues with relevant information.
Perform off-shift temporary scheduling changes and program promotions (ad-hoc requests).
Handling password reset requests, account lockout issues, and account reactivation for customers.
Configure VPN client on customer workstations and troubleshoot complex connection issues.
Provide in-depth hardware troubleshooting for monitors, workstations, phones and printers. Maintain the highest standard of quality on all services and communications with the client base.
Participate in planning and execution of Disaster Recovery Exercises and various projects.
Update and maintain Console Operations process documentation and audit compliance.
Perform System recycles as required for Change and Recovery Management.
Participate in all Major Incident calls for incidents associated with the Mainframe environment.
Pro-actively identify potential problem situations and ensure corrective action is taken to minimize outages. And identity areas for improvement.
Execute checklists when applicable and ensure they are complete and accurate.
Service Requests are all received and completed according to the Change Management Process.
Perform other related duties as required and assigned.

Qualifications

Experience in console operations or other related experience.
Completion of Grade 12 supplemented by scheduled courses in computer operations or an equivalent combination of experience and training.

Key Skills & Abilities

The following skills and abilities are considered an asset for this position:

Ability to work rotating schedules, which includes 12-hour shifts, evenings and/or weekends.
Working knowledge of the operation of a large-scale computer and its associated equipment and the conditions that may occur and the remedial action necessary.
Working knowledge of all available tools for controlling the Mainframe system environments at ISM.
Knowledge of all customers’ production work and ability to interact professionally with customers.
Knowledge of all operating systems, sub-systems, software/applications and services offered, as well as their recovery procedures.
Ability to work both independently and in a team environment.
Display technical interest and possess ability to respond to abnormal system conditions.
Superior interpersonal skills with a combination of good oral and written communications skills.

To view the full job description and submit your application, visit the ISM Careers Portal: https://www.ismcanada.com/careers

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More about this job

Responsibilities

Monitor and operate multi-platform systems, batch schedules, and job schedulers; respond to system alerts, perform recovery actions, and maintain service availability. Manage incidents, customer requests, troubleshooting, system changes, and documentation while following established procedures, escalation paths, and service-level agreements.

Requirements

The role requires experience in console operations or a related area, plus Grade 12 education supplemented by computer operations courses or an equivalent combination of training and experience. Candidates should be able to work rotating shifts independently and in a team, understand large-scale computer and mainframe environments, and communicate effectively with customers and support teams.

Skills

Console Operations
Mainframe Operations
Batch Processing
Incident Management
Problem Management
Change Management
ITIL
System Monitoring
Outage Recovery
Job Scheduling
Tier 1.5 Troubleshooting
Hardware Troubleshooting
VPN Configuration
Disaster Recovery
Customer Service
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Console Operations
Mainframe
Batch Processing
Batch Schedules
Multi-Platform Systems
Incident Management
Problem Management
Change Management
ITIL
ServiceNow
Service-Level Agreements
System Monitoring
Outage Recovery
System IPLs
System Reboots
System Audits
Job Schedulers
Disaster Recovery
VPN
Password Resets
Account Lockouts
Hardware Troubleshooting
Customer Support
Escalation Procedures
Production Operations
Recovery Procedures
Rotating Shifts

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Work requirements

Jobs in Canada