Assistant Warehouse Manager
Location: 120 Milani Blvd., Woodbridge (Vaughan), Ontario – On-site
Employment Type: Full-time, Permanent
Salary: $60,000–$68,000 per year
Current Shift: 2:00 p.m.–10:30 p.m.
About ITN Food Corporation
ITN Food Corporation is a Canadian food manufacturer, importer, and distributor with more than 30 years of experience serving customers across Canada.
We are seeking an experienced, hands-on Assistant Warehouse Manager to support the leadership of our Woodbridge warehouse operation.
Position Overview
Reporting to the Plant Manager, the Assistant Warehouse Manager will help lead daily warehouse operations, including receiving, storage, inventory control, order picking, staging, shipping, workplace safety, food-safety compliance, and team performance.
This is a hands-on leadership role. The successful candidate will supervise employees, assign and monitor work, maintain inventory accuracy, enforce safety standards, resolve operational issues, and ensure orders are prepared accurately and on time.
The current regular shift is 2:00 p.m. to 10:30 p.m. However, this position requires flexibility to attend or work any warehouse shift, including day, afternoon, evening, early-morning, late, or weekend shifts, when operationally required.
Key Responsibilities
Warehouse Operations
- Support the Plant Manager in planning and controlling daily warehouse activities.
- Oversee receiving, put-away, storage, replenishment, picking, staging, loading, and shipping.
- Assign daily work based on order volume, priorities, staffing, and operational requirements.
- Ensure orders are picked, staged, and shipped accurately and on time.
- Monitor workflow and address delays, shortages, space constraints, and other operational issues.
- Maintain an organized, clean, and efficient warehouse.
- Provide hands-on support during peak periods or operational disruptions.
Team Leadership
- Lead, supervise, coach, and support warehouse employees.
- Conduct shift briefings and communicate priorities, workload, safety concerns, and expectations.
- Monitor productivity, accuracy, attendance, and completion of assigned work.
- Hold employees accountable for warehouse procedures, safety, quality, and performance standards.
- Train employees on warehouse processes, equipment use, safe work practices, and food-safety requirements.
- Support onboarding, performance reviews, coaching, corrective action, and employee development.
Inventory Control
- Maintain accurate inventory through proper receiving, storage, movement, picking, and shipping practices.
- Monitor inventory transactions through WMS/ERP systems.
- Coordinate cycle counts, physical counts, investigations, and reconciliations.
- Investigate inventory discrepancies and implement corrective action.
- Ensure proper product identification, location control, FIFO/FEFO, and lot/batch controls where applicable.
- Coordinate with Production, Purchasing, Sales, and other departments regarding shortages and inventory needs.
Shipping & Receiving
- Oversee accurate and timely receipt of inbound products and materials.
- Verify quantities, product condition, lot information, and supporting documentation.
- Coordinate outbound order preparation, staging, loading, and shipment.
- Work with Logistics, drivers, carriers, and internal departments to ensure shipment readiness.
- Address shortages, damages, receiving/shipping discrepancies, rejected shipments, and other exceptions.
Workplace Safety
- Maintain a strong safety culture and enforce safe work practices at all times.
- Ensure compliance with Ontario OHSA, Ministry of Labour requirements, company safety policies, and warehouse procedures.
- Ensure proper use of PPE, forklifts, reach trucks, counterbalance equipment, electric walkies, pallet jacks, loading areas, and racking systems.
- Conduct regular floor observations and address unsafe acts, hazards, and housekeeping concerns immediately.
- Ensure equipment inspections and safety documentation are completed.
- Support workplace inspections, incident and near-miss investigations, root-cause analysis, and corrective actions.
- Ensure employees are properly trained and authorized before operating equipment.
Food Safety & Compliance
- Support compliance with CFIA, HACCP, GMP, SQF, allergen-control programs, and internal food-safety standards.
- Ensure products are handled, stored, rotated, and protected appropriately.
- Maintain required documentation and inspection readiness.
- Ensure employees follow hygiene, sanitation, and product-handling requirements.
Reporting & Continuous Improvement
- Use WMS and ERP systems to monitor inventory, receiving, picking, shipping, and warehouse transactions.
- Monitor operational reports and key performance indicators.
- Provide the Plant Manager and Management with timely updates on productivity, inventory, safety, staffing, delays, and significant issues.
- Identify recurring operational problems and recommend practical improvements.
- Support improvements to warehouse workflows, SOPs, space utilization, productivity, accuracy, safety, and cost control.
Scheduling & Shift Coverage
- Assist with warehouse scheduling based on workload, staffing, receiving, and shipping requirements.
- Ensure adequate coverage during peak periods and employee absences.
- Be flexible to attend or work any shift as operationally required.
- Shift assignments may change according to business needs, production schedules, staffing, and shipping requirements.
Required Qualifications
Experience
- 4–5 years of progressive warehouse operations experience.
- At least 3 years of direct supervisory or warehouse management experience.
- Proven experience leading warehouse employees, assigning work, monitoring productivity, resolving issues, and maintaining accountability.
- Strong hands-on experience with receiving, inventory control, order picking, staging, shipping, and warehouse safety.
- Experience in a fast-paced warehouse or distribution environment.
- Food manufacturing, food distribution, CPG, wholesale, or similar physical-product experience is strongly preferred.
Education
- Post-secondary diploma or degree in Logistics, Supply Chain, Operations, Manufacturing Management, Business, or a related field preferred.
- Relevant practical leadership experience may be considered in place of formal education.
Technical & Safety Knowledge
- Experience with WMS and/or ERP systems.
- Strong working knowledge of Microsoft Excel, Word, and Outlook.
- Working knowledge of Ontario OHSA and warehouse safety requirements.
- Familiarity with CFIA, HACCP, GMP, SQF, and allergen-control requirements is strongly preferred.
- Valid forklift certification, particularly Reach Truck and Counterbalance, is preferred.
- HACCP, GMP, SQF, JHSC, Lean, or similar certifications are assets.
Skills
- Strong warehouse-floor leadership and employee supervision.
- Strong commitment to workplace safety.
- Sound judgment and practical problem-solving.
- Ability to manage competing priorities and remain composed under pressure.
- Strong accountability, follow-through, and attention to detail.
- Ability to work collaboratively with Warehouse, Production, Logistics, Sales, Quality, and Management.
- Resourceful and willing to become hands-on when operational issues require it.
Work Schedule
This is a fully on-site warehouse position.
The current regular shift is 2:00 p.m. to 10:30 p.m. The successful candidate must be flexible and available to attend or work any shift as operationally required, including day, afternoon, evening, early-morning, late, and occasional weekend shifts.
Compensation & Benefits
- Salary: $60,000–$68,000 per year, based on experience and qualifications.
- Paid time off.
- On-site parking.
- Employee discounts.
- Training and development opportunities.
How to Apply
Candidates with demonstrated experience leading warehouse teams, maintaining inventory accuracy, enforcing workplace safety and food-safety requirements, and managing daily receiving, fulfillment, and shipping operations are invited to apply through LinkedIn or submit a resume to hr@itnfoodcorp.com
