Automatically prepared from the listing. Check the original description for the full requirements.
Responsibilities
Lead L1/L2 production and application support, focusing on incident, problem, and change management. Manage stakeholders and maintain technical documentation while ensuring SLA compliance.
Requirements
Requires expertise in Windows/Linux troubleshooting, REST/SOAP APIs, and SQL/RDBMS. Proficiency with monitoring tools like Dynatrace, ELK, and PagerDuty is essential.
