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Job Role
Provide technological and commercial contribution in activities relating to developing new applications and solutions to customers requirements. Conduct thorough technical feasibility studies as well as contribute to assess commercial consequences, mainly liaising with Business Development, Sales and Capacity Management Engineers.
Job Description
New Services Planning and Recommendations
- Conduct all system and customer/service-level requirements analysis and calculations and identify capacity requirements.
- Advise customers on solutions that are easily implemented, cost effective and technically viable.
- Contribute to the assessment of commercial consequences of new services.
- Develop KA band applications in broadcasting and broadband data distribution.
- Study new service proposals / requirements and recommend technical and commercial feasibility.
Technical Assistance
- Develop the technical and programmatic proposals for potential customers.
- Develop partnerships with end-user terminal/equipment manufacturers and integrators.
- Provide technical assistance to Marketing in order to enhance product promotion and provide key selling points from a technical perspective.
Market Research
- Conduct market research and technology evaluations in order to identify applied solutions and prepare recommendations to management.
Internal Liaison and Collaboration
- Maintain close liaison with Business Development, technical teams and Sales to get details of new services and specific customer requirements.
Policies and Procedures
- Recommend improvements to product development policy and implement procedures and controls so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in line with best practice.
Continuous Improvement
- Provide inputs and suggestions for the continuous improvement of Es’hailSat products and services taking into account best practice, changes in international standards and changes in the business environment which demand proactive action plans.
Management Reports
- Assist accurate Management reports to provide timely feedback to the Sales Director on new product development initiatives.
Minimum Qualifications
- BS Electrical or Telecom Engineering or equivalent degree.
- In-depth understanding of satellite communications.
- Knowledge of satellite designs and limitations.
- In-depth understanding of satellite link analysis.
- Working knowledge of satellite analysis tools.
Minimum Experience
- 5 to 7 years’ experience in satellite communications and system calculations.
- Knowledge of types of services and techniques relating to the job (calculations, assignments etc.).
- KA band experience is a plus.
Job-Specific Skills
- Knowledge of a wide range of services and requirements.
- Should be able to use one’s initiative and adapt to customer requirements.
- Should strive for better efficiency and simpler ways of doing things.
- Significant amount of liaison with the Marketing and Sales Department in terms of technical specifications and recommendations.
- Excellent problem-solving skills.
- Understanding of satellite link analysis principles.
- Knowledge of satellite communications.
- Excellent organizational skills (tracking correspondence, etc.).
- Energetic and self-starter.
- Task driven and goal oriented.
Competences
- Conceptual thinking
- Proactiveness
- Flexibility
- Organizational Awareness
- Analytical Thinking
- Information seeking
- Directiveness
- Team leadership
- Customer Service Orientation
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