Position: Technical Specialist – Poultry & Swine (Canada)
Jefo is a global leader in high-performance non-medicated nutritional solutions for production animals. Founded in Quebec in 1982, Jefo manufactures and markets its species-specific products in over 80 countries with offices worldwide. To be the preferred supplier for those striving to reduce or eliminate the use of antibiotics in their production systems, Jefo invests in innovation and development.
With its Life, made easier commitment in mind, Jefo uses a practical approach to SHARE its solutions based on scientific research and stringent testing methods. Headquartered in Saint-Hyacinthe, Quebec, Jefo is constantly looking for the best talent to join their diverse and dynamic team.
Location: Canada (must live in Canada)
Salary: To be discussed
Status: Permanent, Full-Time
Position Summary
Provide technical expertise and support to Jefo’s Swine & Poultry business, contributing to sales growth, customer satisfaction, and product innovation through customer technical support, research, training, and collaboration with internal and external partners.
Key Responsibilities
- Technical Support & Customer Engagement
- Support Jefo and partner Sales Teams through in-person & online meetings, trade shows, conferences, and customer visits.
- Deliver technical training and support to Jefo teams and customers.
- Prepare and deliver presentations for internal, commercial, and scientific audiences.
- Gather field insights and market trends to support product positioning and new solution development.
- Scientific Communication & Marketing Support
- Develop, review, and update technical and scientific materials (publications, abstracts, technical papers, research reports, presentations, and marketing content).
- Support the Marketing team in creating tools and campaigns for new & existing product launches.
- Represent Jefo at international events, trade shows, and scientific conferences.
- Research & Product Development
- Coordinate and conduct research projects with universities, research centers, and commercial partners.
- Design protocols, analyze trial results (using a statistical software), and present findings to customers in collaboration with Sales Teams.
- Contribute to competitive product analysis and product innovation initiatives in collaboration with R&D.
- Develop and implement specialized technical services and tools focused on nutrition and intestinal health solutions.
- Partnerships & Networking
- Maintain and strengthen relationships with universities, laboratories, research institutes, and industry leaders.
- Identify and establish new scientific and technical collaborations.
- General & Administrative
- Ensure compliance with company policies and procedures.
- Provide regular updates to the immediate manager on activities, achievements, and challenges.
- Pursue continuous professional development.
- Perform other related tasks as assigned.
Key Performance Indicators
- Contribution to sales growth and sales opportunities.
- Quality, accuracy, and timeliness of technical and research outputs.
- Effectiveness of trainings, presentations, and materials.
- Positive feedback from colleagues, sales teams, managers, and customers.
- Achievement of project objectives and respect of deadlines.
- Compliance with and improvement of internal processes.
Minimum Requirements
- Ph.D. in animal health, nutrition, or related field.
- Strong knowledge of swine and/or poultry nutrition and intestinal health.
- Experience in research methodology (protocol design, experimental analysis, statistics, and scientific communication).
- Database management and data analysis proficiency.
- Strong communication and presentation skills.
- Full professional fluency in English is required. French is an asset but not a requirement.
Personal Competencies
- Excellent communicator: Clear and engaging in both written and oral communication.
- Collaborative team player: Promotes knowledge sharing and teamwork.
- Analytical learner: Research-driven, detail-oriented, and eager to improve processes.
- Strategic thinker: Anticipates challenges and focuses on solutions and results.
- Adaptable and agile: Comfortable working in a fast-paced, changing environment.
- Empathetic and customer-focused: Understands client needs and aligns solutions accordingly.
- Relationship builder: Establishes strong internal and external networks with humility and trust.
- Skilled negotiator: Handles objections and concerns effectively, particularly with nutritionists.
Other Requirements
- Experience + 5 years or equivalent knowledge of the industry
- Willingness to travel domestically and internationally.
- Flexible schedule and ability to work autonomously.
- Strong organizational and time management skills.
- Commitment to building recognition within the Poultry & Swine industry.
Why Join Jefo?
We offer a comprehensive benefits package and a collaborative, rewarding work environment. If you are a motivated and dedicated professional looking to make a lasting impact on the teams and customers you support, we would love to hear from you.
Apply today!
