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Host / Hostess / Guest Service Leader - JOEY Coquitlam

  • Coquitlam, BC, Canada

$18.25 - $25 / hour

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Job details

Pay
$18.25 - $25 / hour
Posting language
English
Posted

Original job description

This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant.

As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.

Requirements

  • Proven ability to make decisions and empower others. You are a natural leader. 
  • A passion for hospitality and creating world-class experiences 
  • A desire to learn and grow through personal and career development 
  • An entrepreneurial mindset. You see things from a new perspective

Core Values

  • You value honesty and humility. You have integrity and do what you say.
  • You approach life with fearless determination and a sense of fun.
  • You are creative, risk-taking, visionary and cutting edge. You choose to lead.
  • You contribute to a strong culture and are committed to the team.
  • You are passionate about quality and professionalism.
  • You believe in unleashing the potential in others.

Wage Range

$18.25 - $25 / hour

This compensation is inclusive of the anticipated restaurant tip portion.

Benefits

  • This role is eligible for participation in our tip program, allowing you to boost your income.
  • Competitive base compensation opportunity
  • Flexible scheduling to accommodate your personal and family needs
  • Ongoing mentorship to support personal and professional goals
  • Fun, Team-driven and inclusive community
  • Dynamic, fast-paced, and agile work environment
  • World-class Culinary and Service training
  • Compete through culinary and bar challenges
  • Meal discounts
  • Fitness membership discounts
  • Recruiting & Referral bonus program incentives

Your journey starts here.

If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.

More about this job

Responsibilities

The Guest Service Team Leader is responsible for creating a world-class, personalized guest experience from the moment guests enter the restaurant. They provide leadership and professionalism to the team while ensuring seamless service delivery in a fast-paced environment.

Requirements

Candidates must possess a natural leadership ability, a passion for hospitality, and an entrepreneurial mindset. The role requires the ability to make decisions, empower others, and maintain professionalism in challenging situations.

Skills

  • Leadership
  • Hospitality
  • Guest experience
  • Professionalism
  • Decision making
  • Communication
  • Problem solving
  • Customer service
  • Teamwork
  • Mentorship
  • Adaptability
  • Interpersonal skills

Benefits

  • Tip program
  • Flexible scheduling
  • Ongoing mentorship
  • Meal discounts
  • Fitness membership discounts
  • Recruiting and referral bonus program
  • Culinary and service training

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Food & Beverage
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Hospitality
  • Guest Service
  • Leadership
  • Restaurant
  • Customer Experience
  • Team Development
  • Professionalism
  • Entrepreneurial Mindset
  • Mentorship
  • Service Training
  • Communication
  • Operations

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