Kee West Auto Carriers is seeking an experienced Dispatcher to join our team and oversee the scheduling, routing, and dispatching of our drivers along key routes, primarily throughout Manitoba. The ideal candidate will have strong organizational skills, a thorough understanding of transportation logistics, and experience within the auto-hauling industry. This role requires the ability to coordinate multiple drivers, monitor routes, and ensure that all deliveries are made safely and on time.
Key Responsibilities
- Coordinate and Dispatch Drivers: Efficiently assign drivers to loads and optimize schedules for maximum efficiency, minimizing empty miles and maximizing driver hours.
- Route Planning: Plan routes primarily between Toronto and Montreal, taking into account traffic patterns, weather conditions, and any logistical constraints.
- Load Management: Ensure that loads are properly assigned and balanced, complying with all safety regulations and weight limitations.
- Monitor Performance: Track the location, status, and ETA of drivers throughout their routes, proactively addressing delays and communicating with customers as needed.
- Communication and Coordination: Act as the primary point of contact between drivers and customers, relaying information on timelines, load specifics, and changes in schedules.
- Problem-Solving: Address and resolve logistical challenges as they arise, such as route delays, mechanical issues, or customer complaints.
- Compliance and Safety: Ensure that all drivers comply with Kee West Auto Carriers’ policies, as well as federal and provincial regulations regarding hours of service, load limits, and driver safety.
- Documentation and Reporting: Maintain accurate records of dispatch activities, driver logs, load manifests, and any incidents or delays.
