ABOUT US
Kennedy House (KH) is a not-for-profit organization with a long-standing dedication to providing exceptional personalized care for youth in the Greater Toronto Area for over 50 years. KH started with an initial family-like group home in 1971 and currently operates several residential and community-based programs, for marginalized and at-risk youth, including:
· Two residential program for adolescents in care;
· Two residential programs for youth and young adults living with developmental disabilities;
· Kennedy House Youth Centre, a secure custody facility for male youth experiencing conflict with the law;
· Bailiff services to safely and securely transport youth experiencing conflict with the law;
· Kennedy House After School Program, Breakfast Program and Summer Camp for children aged 4-13 in underserved communities throughout Scarborough; and
· Kennedy House Youth Shelter, for youth aged 16-24 experiencing homelessness.
KH works with youth to enable them to grow as individuals and contribute as members of the community. This is achieved by providing customized support and building trusting relationships.
To learn more about our organization and the causes we support, we strongly encourage you to visit our website.
POSITION SUMMARY
Kennedy House is looking for a highly motivated, dynamic, consultative, and results-driven Receptionist/Administrative Assistant to join our team.
This is a full-time on-site position located at shelter East York ON
The successful candidate will report to the Shelter Manager, Kennedy House Youth Shelter, and will provide receptionist and administrative support in the daily operation of the facility.
The annual salary for this role is $42,520/yr
KEY RESPONSIBILITIES
· Stamp, sort, and distribute all internal and external mail.
· Receive mail and orders and directing Mail to employees/youth internally
· Contacting former youth to pick up their mail within 14 days and documenting it on SMIS
· Report Management and Admin’s daily attendance designated staff at Head office.
· Assist with serving Breakfast and/or lunch and support in the kitchen if necessary
· Follow cleaning schedule to ensure the kitchen area is maintained at all times.
· Ensure the Administration area is always organized and present as professional.
· Maintain the Boardroom (Clean area/machines, stock coffee/tea, sugar, cups, cutlery etc) and report to management when stock is low
· Keep track of supplies and report to management know when any supplies are running low
· Maintain reports and trackers as necessary
· Check safety plan binder and med binder (both in staff office)
· Maintain up to date youth files for current and historical youth
· File Discharge Files, complete Bed Checks, ensure Coordination Sheets, Lunch Given sheets, LOG Book
· Discharge paperwork and check LOG Books before filing.
· Ensure all facility log books are kept in an orderly manner and have all pertinent information.
· Check the boards around the shelter to see if they are up to date
· Assist with House Laundry where necessary
· Replenish laundry supplies as needed and check every week to ensure adequate supply for the weekend is available.
· Maintain the Intake Room and update the inventory tracker and report when stock is low.
· Check client items tracker and ensure it matches what is stored in the garage
· Complete a Break Coordination form for the upcoming week
· Perform other related duties as required.
EDUCATION
· High school diploma and/or university or college certificate office administration or related field
QUALIFICATIONS
· Prior work experience in a receptionist/administrative assistant capacity
· Experience in a government not-for-profit agency preferred
· Current certification in CPR and First Aid is mandatory within 30 days of hire
· Current (within 6 months) Broad Record Check must be provided
· Superior telephone manners and excellent interpersonal, oral and written communication skills with the ability to interact effectively with diverse stakeholders, as required
· Ability to carry out instructions in written, verbal, or diagram form
· Able to write simple correspondence such as memos, letters, emails, etc.
· Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items
· Strong knowledge of general office procedures
· General mathematical skills
· Flexible to meet changing work needs and demands.
· Strong knowledge of Microsoft Office products
· Able to maintain filing systems and basic databases
· Excellent analytical and problem solving skills
· Meticulous records maintenance skills
· Strong customer service orientation
· Maintain all required immunizations and vaccines
