JOB TITLE Promotional Sales Representative – Outside Sales & Business Development
REPORTS TO Sales Manager
MAIN OBJECTIVE To establish new accounts and maintain our existing consumer base by converting excellent interpersonal skills into measurable success.
JOB OVERVIEW
Promo Heroes, a division of Key Industries Inc., is seeking an energetic, results-driven Promotional Sales Representative to develop new business while maintaining strong relationships with our existing customer base. This role is responsible for focusing heavily on outside sales, relationship building, community involvement, prospecting, networking, and identifying larger corporate and organizational consumers. This is a highly relationship-driven sales position with a strong emphasis on face-to-face business development and outside sales. The successful candidate will spend time in the field meeting prospective customers, visiting businesses and organizations, attending networking events, participating in trade shows and industry events, and developing relationships with larger potential accounts.
DUTIES AND RESPONSIBILITIES
The essential duties and responsibilities of this position include, but are not limited to, the following:
- Actively prospect for new customers and business opportunities throughout New Brunswick and Atlantic Canada.
- Identify and pursue larger corporate, commercial, institutional, and organizational accounts.
- Respond to customer inquiries by phone, email, and in person with prompt, professional service.
- Spend significant time in the field meeting prospective customers and building face-to-face business relationships.
- Research new products, suppliers, and markets to identify sales opportunities.
- Meet with supplier representatives to stay informed about new products and trends.
- Prepare accurate quotes and enter work order using Shopworks, Microsoft Office, and Excel.
- Maintain accurate records of sales calls, quotes, work orders, closed sales, and follow-up activities.
- Conduct regular customer follow-ups to ensure satisfaction and encourage repeat business.
- Maintain the showroom and collaborate with the promotional team on new product ideas and promotions.
- Attend and participate in networking events, business functions, and industry meetings such as the local Board of Trade and other business networking groups.
- Handle concerns and complaints in a professional and courteous manner.
- Represent Promo Heroes at trade shows, conferences, promotional and supplier events, and other industry functions.
- Work toward and consistently achieve established sales, revenue, and production targets.
- Travel regularly as requested to meet with customers, prospects, suppliers, and business contacts throughout New Brunswick and Atlantic Canada.
- E-Store creation and management an asset
QUALIFICATIONS AND SKILLS
- 2-4 years of sales experience in promotions and promotional products, branded apparel, marketing, advertising, or a related industry
- Proven experience in outside sales, business development, prospecting, and relationship management is an asset
- Diploma or degree in Marketing, Business Administration, Sales, Communications, or a related field is considered an asset
- Strong communication, attention to detail, accountability and creative thinking skills
- Outgoing and energetic attitude with a willingness to be flexible where needed
- Experience with taking initiative and self-management
- Ability to work cohesively within a dynamic team environment, where inclusivity and differences are celebrated
- Excellent organization and time management skills, with the ability to manage multiple prospects, quotes and customer relationships simultaneously
- Ability to establish and meet sales and production goals as determined
- Experience in administrative and clerical skills with proficiency in computer software programs, and/or willingness to learn new technology
- Excellent understanding of costs, quoting, research, and order entry
- Valid Class 5 (G) driver’s license and willingness to travel within Atlantic Canada when required
IMPORTANT DISCLAIMER NOTICE
All candidates must submit to a criminal record check with vulnerable sectors and a Social Development check prior to employment with Key Industries. The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its environment change.
