The Kindred team is at the heart of our cooperative, bringing our values to life every day. In fact, they are woven into everything we do. More than financial professionals, we're trusted partners who care deeply about our members and our communities. With integrity, stewardship, and compassion, we help ensure every member’s experience feels welcoming and grounded in purpose. Whether offering thoughtful financial guidance or strengthening community connections, we strive to connect values and faith with finances, inspiring peaceful, just, and prosperous communities.
We are currently recruiting a part-time permanent Member Services Representative (MSR)/ teller vacancy in our Milverton Branch.
Reporting to the Manager, Member Services Team, Kindred MSRs serve as a knowledgeable and trusted service partner, assisting members to fulfill a wide variety of everyday banking transactions. You’ll become an expert on Kindred’s distinctive product offerings so you can confidently share information with members and respond to their banking questions.
Key Responsibilities:
- Build relationships with members, asking good questions and listening to understand their needs
- Deliver exemplary service to members in completing a variety of everyday financial transactions.
- Refer members to branch colleagues for advice and solutions relating to credit and investments
- Bring expertise in Kindred’s distinct offering of products and services to members’ attention to answer questions and provide solutions for future needs
- Ensure members are equipped to access digital channels so they can bank with Kindred where, when and how they want
This role provides a great foundation for a career in financial services: you’ll be set up for success with a thorough training program and supported with ongoing development to grow into your full potential.
As the ideal candidate, you bring qualifications and experience in:
- Customer service and cash handling, experience in banking preferred
- Expertise in MS Office & confident learning new applications
- Active commitment to Kindred’s shared values and purpose
Why Kindred
We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. For many roles, we offer flexible and remote options that we can discuss with you. And of course, your total rewards package includes competitive cash compensation plus an array of wellness benefits and financial products and services at preferred rates for employees.
Our comprehensive total rewards package includes:
- Starting rate: $23 per hour
- Performance based target incentives (5%), tied to individual, team and organizational results
- Employer paid Group benefits plan with no waiting period
- Employer matching at 5% on Group Savings Plan with no waiting period
- Three weeks of vacation and generous paid time off provisions
- Career growth opportunities, training & development support
- Comprehensive staff benefits on financial products & services
When you choose Kindred to further your career, you’re joining an engaged workforce at a certified that is committed to using business as a force for good™ and acting as an advocate for a Living Wage.
RSVP
Ready to choose Kindred? Visit us at www.kindredcu.com/careers to learn more about why people enjoy working with us. If this role sounds like a good fit, please apply.
At Kindred, we value genuine connection. We don’t use AI to screen applications - every resume is reviewed by a real person. If selected, you’ll hear from a Kindred team member by phone, and when possible, we prefer to meet candidates in person. If you choose to use AI to support your application materials, we encourage you to ensure your own voice and personality still come through. Kindred will acknowledge all applications received and advise all candidates when the position is filled.
As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability.
