KPMG

Financial Services · Canada

Open jobs in Canada

Added 2 months ago
K
Manager, SAP Procurement Public Cloud
KPMG
Calgary, AB · Vancouver, BC · ON · Toronto, Ontario
- Full-time
Added 2 months ago
K
Bilingual One Port User Support Analyst
KPMG
Swift Current, SK · Edmonton, AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · Moncton, NB · Saint John, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · Calgary, AB · Boisbriand, QC · Brossard, QC · Joliette, QC · Mont-Royal, QC · Montreal, QC · Quebec, QC · Terrebonne, QC · Regina, SK · Saskatoon, SK · ON · Toronto, Ontario · Kanata, Ontario · Langley, British Columbia · Mount Royal, Quebec
- Full-time
Added 2 months ago
K
Coupa System Administrator - Procurement
KPMG
Toronto, ON · ON
- Full-time
Added 2 months ago
K
Manager, Infrastructure Capital Projects & Sustainability - ESG
KPMG
Vancouver, BC
- Full-time
Added 2 months ago
K
Manager, Canadian Resource Centre
KPMG
Hamilton, ON · Toronto, ON · Oakville, ON · Vaughan, ON · Vancouver, BC · Edmonton, AB · Calgary, AB · ON
- Full-time
Added 2 months ago
K
Administrative Assistant
KPMG
Montreal, QC
- Full-time
Added 2 months ago
K
Bilingual Senior AWS Platform Engineer
KPMG
Hamilton, ON · Oakville, ON · Montreal, QC · Boisbriand, QC · ON · Vaughan, Ontario · Toronto, Ontario
- Full-time
Added 2 months ago
K
Learning Technology Coordinator
KPMG
ON · Toronto, Ontario · Montreal, Quebec
- Full-time
Added 2 months ago
K
Senior Tax Manager, Family Office Cross Border Tax
KPMG
Hamilton, ON · Toronto, ON · Oakville, ON · Kitchener, ON · Ottawa, ON · ON · Kanata, Ontario
- Full-time
Added 2 months ago
K
Executive Director - Technology Risk Services - IT Audit
KPMG
Montreal, QC
- Full-time
Added 2 months ago
K
Senior Manager, Canadian Corporate Tax
KPMG
Vancouver, BC
- Full-time
Added 3 months ago
K
Manager, IT Financial Management (12 Month Contract)
KPMG
Toronto, ON · ON
- Temporary
Added 2 months ago
K
Coordinator, US Immigration
KPMG
ON · Toronto, Ontario
- Full-time
Added 1 month ago
K
Senior Manager, Accounting Advisory Services
KPMG
Vancouver, BC
- Full-time
Added 1 month ago
K
Senior Consultant, Valuations
KPMG
Edmonton, AB · Calgary, AB
- Full-time
Added 1 month ago
K
National Resource Manager - Advisory
KPMG
ON · Toronto, Ontario
- Full-time
Added 1 month ago
K
Manager, Accounting Advisory Services
KPMG
Vancouver, BC
- Full-time
Added 1 month ago
K
Manager, Real Estate Advisory and Appraisal
KPMG
ON · Toronto, Ontario
- Full-time
Added 1 month ago
K
Associate, Corporate Finance
KPMG
Calgary, AB · Edmonton, AB · Winnipeg, MB
- Full-time
Added 1 month ago
K
Associate Vice President, Corporate Finance
KPMG
Calgary, AB · Edmonton, AB · Winnipeg, MB
- Full-time
Added 1 month ago
K
Senior Manager, International Corporate Tax
KPMG
Calgary, AB
- Full-time
Added 1 month ago
K
Senior Consultant, Non-Financial Risk
KPMG
ON · Toronto, Ontario
- Full-time
Added 1 month ago
K
Specialist, International Corporate Tax
KPMG
Calgary, AB
- Full-time
Added 1 month ago
K
Resource Management Specialist
KPMG
Vancouver, BC
- Full-time
Added 1 month ago
K
Senior Manager - KBS Learning & Development
KPMG
Regina, SK · Edmonton, AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sudbury, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · Calgary, AB · ON · Toronto, Ontario · Kanata, Ontario
- Full-time

Bilingual One Port User Support Analyst

KPMG · UNAVAILABLE, Swift Current, SK, Canada · UNAVAILABLE, Edmonton, AB, Canada · UNAVAILABLE, Lethbridge, AB, Canada · UNAVAILABLE, Abbotsford, BC, Canada · UNAVAILABLE, Burnaby, BC, Canada · UNAVAILABLE, Chilliwack, BC, Canada · UNAVAILABLE, Kamloops, BC, Canada · UNAVAILABLE, Kelowna, BC, Canada · Langley (District), BC, Canada · UNAVAILABLE, Prince George, BC, Canada · UNAVAILABLE, Quesnel, BC, Canada · UNAVAILABLE, Vancouver, BC, Canada · UNAVAILABLE, Vernon, BC, Canada · UNAVAILABLE, Victoria, BC, Canada · UNAVAILABLE, Winnipeg, MB, Canada · UNAVAILABLE, Fredericton, NB, Canada · UNAVAILABLE, Moncton, NB, Canada · UNAVAILABLE, Saint John, NB, Canada · UNAVAILABLE, St. John's, NL, Canada · UNAVAILABLE, Halifax, NS, Canada · UNAVAILABLE, Hamilton, ON, Canada · UNAVAILABLE, Kingston, ON, Canada · UNAVAILABLE, Kitchener, ON, Canada · UNAVAILABLE, London, ON, Canada · UNAVAILABLE, North Bay, ON, Canada · UNAVAILABLE, Oakville, ON, Canada · UNAVAILABLE, Ottawa, ON, Canada · UNAVAILABLE, Sault Ste. Marie, ON, Canada · UNAVAILABLE, Sudbury, ON, Canada · UNAVAILABLE, Vaughan, ON, Canada · UNAVAILABLE, Waterloo, ON, Canada · UNAVAILABLE, Windsor, ON, Canada · UNAVAILABLE, Calgary, AB, Canada · UNAVAILABLE, Boisbriand, QC, Canada · UNAVAILABLE, Brossard, QC, Canada · UNAVAILABLE, Joliette, QC, Canada · Mont-Royal, QC, Canada · UNAVAILABLE, Montreal, QC, Canada · Quebec, QC, Canada · UNAVAILABLE, Terrebonne, QC, Canada · UNAVAILABLE, Regina, SK, Canada · UNAVAILABLE, Saskatoon, SK, Canada · ON, Canada · UNAVAILABLE, Toronto, ON, M5H 2S5, Canada · UNAVAILABLE, Kanata, ON, Canada · UNAVAILABLE, Langley, BC, Canada · UNAVAILABLE, Mount Royal, QC, Canada

Apply About employer

KPMG

Bilingual One Port User Support Analyst

UNAVAILABLE, Swift Current, SK, Canada
UNAVAILABLE, Edmonton, AB, Canada
UNAVAILABLE, Lethbridge, AB, Canada
UNAVAILABLE, Abbotsford, BC, Canada
UNAVAILABLE, Burnaby, BC, Canada
UNAVAILABLE, Chilliwack, BC, Canada
UNAVAILABLE, Kamloops, BC, Canada
UNAVAILABLE, Kelowna, BC, Canada
Langley (District), BC, Canada
UNAVAILABLE, Prince George, BC, Canada
UNAVAILABLE, Quesnel, BC, Canada
UNAVAILABLE, Vancouver, BC, Canada
UNAVAILABLE, Vernon, BC, Canada
UNAVAILABLE, Victoria, BC, Canada
UNAVAILABLE, Winnipeg, MB, Canada
UNAVAILABLE, Fredericton, NB, Canada
UNAVAILABLE, Moncton, NB, Canada
UNAVAILABLE, Saint John, NB, Canada
UNAVAILABLE, St. John's, NL, Canada
UNAVAILABLE, Halifax, NS, Canada
UNAVAILABLE, Hamilton, ON, Canada
UNAVAILABLE, Kingston, ON, Canada
UNAVAILABLE, Kitchener, ON, Canada
UNAVAILABLE, London, ON, Canada
UNAVAILABLE, North Bay, ON, Canada
UNAVAILABLE, Oakville, ON, Canada
UNAVAILABLE, Ottawa, ON, Canada
UNAVAILABLE, Sault Ste. Marie, ON, Canada
UNAVAILABLE, Sudbury, ON, Canada
UNAVAILABLE, Vaughan, ON, Canada
UNAVAILABLE, Waterloo, ON, Canada
UNAVAILABLE, Windsor, ON, Canada
UNAVAILABLE, Calgary, AB, Canada
UNAVAILABLE, Boisbriand, QC, Canada
UNAVAILABLE, Brossard, QC, Canada
UNAVAILABLE, Joliette, QC, Canada
Mont-Royal, QC, Canada
UNAVAILABLE, Montreal, QC, Canada
Quebec, QC, Canada
UNAVAILABLE, Terrebonne, QC, Canada
UNAVAILABLE, Regina, SK, Canada
UNAVAILABLE, Saskatoon, SK, Canada
ON, Canada
UNAVAILABLE, Toronto, ON, M5H 2S5, Canada
UNAVAILABLE, Kanata, ON, Canada
UNAVAILABLE, Langley, BC, Canada
UNAVAILABLE, Mount Royal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Aug 10, 2027
Posting language: English
Posted: Aug 10, 2026

Original job description

Overview

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

KPMG is looking for a Bilingual Support Analyst, One Port to provide responsive, high-quality support for day-to-day service requests, issue resolution, stakeholder coordination, documentation, and process improvement. In this role, you will help support One Port users by triaging inquiries, coordinating resolution activities, maintaining accurate documentation, and contributing to a consistent and positive user support experience.

What you will do

Provide timely support for One Port-related inquiries, incidents, service requests, and operational needs, ensuring clear follow-up and resolution tracking. 
Triage issues, gather relevant information, document findings, and escalate complex items to the appropriate technical or business stakeholders. 
Maintain accurate documentation, knowledge articles, process notes, and status updates to support consistent service delivery. 
Collaborate with internal teams, vendors, and stakeholders to coordinate issue resolution, validate solutions, and communicate progress. 
Identify recurring issues, improvement opportunities, and process gaps, and support the implementation of practical enhancements. 
Assist with reporting, data validation, user communications, testing support, and other operational activities as required.

What you bring to the role

Experience in a support analyst, application support, business support, service desk, technology operations, or related role.

Excellent command of French and very good command of English, both spoken and written.

Strong customer service orientation with the ability to communicate clearly and professionally with both technical and non-technical stakeholders.

Ability to troubleshoot issues, ask effective questions, organize information, and manage follow-up through to completion.

Strong attention to detail, documentation skills, and comfort working with ticketing systems, collaboration tools, spreadsheets, and reporting outputs.

Ability to prioritize competing requests, work collaboratively, and remain adaptable in a fast-paced environment.

Post-secondary education in business, technology, information systems, or a related field is an asset. Equivalent experience may also be considered.

Preferred

Experience supporting enterprise applications, portals, workflow tools, or operational platforms.

Familiarity with incident, request, change, or knowledge management practices.

Experience creating user guides, standard operating procedures, or training materials.

Comfort working with Microsoft 365 tools, including Outlook, Teams, Excel, Word, and SharePoint.

This position requires written and oral fluency in English. The successful candidate will be required to support or collaborate with English-speaking colleagues or stakeholders nationally in our English speaking provinces while at KPMG.

KPMG BC Region Pay Range Information

The expected base salary range for this position is $47,000 to $71,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

KPMG Ontario Region Pay Range Information

KPMG NB Region Pay Range Information

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Apply About employer

More about this job

Responsibilities

The analyst will provide responsive support for One Port users by triaging inquiries, resolving incidents, and coordinating with stakeholders. They are also responsible for maintaining accurate documentation and identifying process improvements to enhance service delivery.

Requirements

Candidates should have experience in a support analyst or service desk role and possess excellent command of both French and English. A post-secondary education in business, technology, or information systems is considered an asset.

Skills

User support
Issue resolution
Stakeholder coordination
Documentation
Process improvement
Triage
Technical support
Customer service
Troubleshooting
Ticketing systems
Microsoft 365
Reporting
Data validation
Communication
Incident management

Benefits

Bonus awards
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

One Port
Support Analyst
Service Desk
Incident Management
Request Management
Change Management
Knowledge Management
Microsoft 365
Outlook
Teams
Excel
Word
SharePoint
Operational Platforms
Workflow Tools
Enterprise Applications
Technical Support
Business Support
Technology Operations
Documentation
Standard Operating Procedures
Reporting
Data Validation
Stakeholder Management
Process Improvement

Report this job