The Transportation and Logistics Performance Analyst is responsible for governing transportation and logistics performance within the sales Operations division. The incumbent measures operational performance, including On-Time Delivery, carrier performance and transportation costs. This role supports decision-making and continuous improvement initiatives by providing relevant analysis and ensuring the integrity of data used across the organization.
Main Responsibilities
Transportation and logistics performance management
Define, develop and maintain key performance indicators (KPIs) for transportation and logistics operations, including carrier performance, On-Time Delivery and transportation costs.
Ensure the integrity, quality and governance of the data and methodologies used to measure operational performance.
Develop and maintain dashboards, reports and scorecards used to measure results against established targets.
Analyze performance gaps and present findings and recommendations to guide decision-making and improve departmental performance.
TMS governance and data quality
Ensure the integrity and quality of data used in the Transportation Management System (TMS) and related systems.
Maintain the routing guide based on new or revised carrier bid submissions.
Support and train users in the use and continuous improvement of the TMS.
Collaborate with IT teams and external partners to optimize system capabilities and contribute to defining or revising business requirements.
Continuous improvement, innovation and advanced analytics
Identify and implement continuous improvement opportunities across transportation and logistics processes.
Participate in the development and deployment of solutions that advance the transportation department’s capabilities.
Evaluate and integrate emerging technologies, including artificial intelligence, to enhance analytics, process automation and decision support.
Act as an innovation partner by recommending solutions that improve performance, data quality and customer experience.
Qualifications
- Bachelor’s degree in supply chain management, logistics, business administration, industrial engineering or a related field.
Experience
- Five to ten years of experience in road, rail or ocean transportation, logistics or supply chain management, preferably in a manufacturing or industrial environment.
- Experience with a TMS and advanced proficiency with data visualization and analytical tools, including advanced Excel, Power BI, analytical cubes or equivalent tools.
- Working knowledge of artificial intelligence tools and an interest in applying them to transportation and logistics activities.
Skills And Abilities
- Strong analytical mindset, customer focus and effective communication skills.
- Problem-solving ability and a commitment to continuous improvement.
- Autonomy, initiative and leadership.
LANGUAGES
- Strong command of both French and English, written and spoken.
Knowledge of English is required for this specific position as Kruger deals with partners across North America and the successful candidate will be required to communicate frequently with them. Kruger has taken all reasonable steps to avoid imposing English language requirements, including assessing the actual language needs associated with the duties to be performed, ensuring that the language skills already required of other employees were insufficient for the performance of those duties, and limiting as much as possible the number of positions with duties requiring English language skills.