Larlyn Property Management Ltd. is seeking an experienced property administration professional to join our growing team as Senior Property Administrator - Condominium Operations. This role is responsible for driving operational excellence, elevating team capability, and maximizing system performance across the organization.
As a senior member of the administration team, you will work closely with company executives to lead, coach, and transform an established group of property administrative professionals toward a new direction focused on accountability, efficiency, and client satisfaction.
KEY RESPONSIBILITIES
Property Administration & Operational Oversight
- Oversee daily administrative operations across assigned residential and commercial properties, with occasional support to condominium teams.
- Manage leasing documentation, including new leases, renewals, amendments, and terminations, ensuring accuracy and compliance.
- Coordinate tenant move-ins and move-outs in Yardi, maintaining accurate records and system updates.
- Collaborate with Property Managers and Client Accounting to support month-end processes, financial reporting, and recordkeeping.
- Monitor administrative deliverables, ensuring deadlines, quality standards, and operational requirements are met.
- Support new property transitions, operational audits, and compliance reviews.
- Lead administrative projects and process improvements to streamline workflows and improve efficiency across portfolios.
- Standardize administrative and financial procedures to promote consistency and compliance across teams.
- Coordinate administrative support for condominium operations, including AGMs, budgets, and meeting documentation.
- Respond to inquiries professionally and provide timely support to internal teams, tenants, and stakeholders.
- Maintain organized documentation and handle general administrative tasks, including filing, supply coordination, and maintenance requests.
- Identify opportunities for operational improvements and participate in ongoing training to stay current with industry practices and standards.
Financial & Property Management
- Collaborate with Property Managers and Client Accounting to ensure accuracy of client reporting and financial submissions.
- Oversee the setup and administration of new contracts and property transitions.
Client Relations & Service Excellence
- Build strong relationships with internal and external stakeholders, including executives, Boards, and property owners.
- Ensure a proactive customer service culture - addressing client concerns with urgency, professionalism, and empathy
- Address escalated issues professionally, developing long-term solutions to improve client satisfaction.
- Represent Larlyn at client and industry meetings, presentations, and events as required.
MINIMUM REQUIREMENTS
- Post-secondary degree or diploma in Business, Accounting, Property Management, or a related field.
- 3–5 years of progressive experience in property management operations, including 5+ years in a managerial role.
- Advanced-level knowledge and hands-on experience with Yardi Voyager, 7 or 7s.
- Strong understanding/background of accounting principles, financial reporting, and property management systems.
- Proven leadership and coaching skills - experience managing teams of 5+ direct reports preferred.
- Excellent organizational, analytical, and communication skills with a solutions-driven mindset.
- Knowledge of relevant Ontario legislation, including the Condominium Act and Residential Tenancies Act.
- Designations such as RCM, CPM, or PMP considered an asset.
WORKING CONDITIONS
Business hours are 9:00 a.m. to 5:00 p.m., Monday to Friday. As a management role, occasional evenings and weekends may be required to meet business needs and project deadlines.
This job description outlines the general nature and level of work performed. It is not intended to be an exhaustive list of all duties or responsibilities required and may be amended as organizational needs evolve.
We thank all candidates however only those selected for an interview will be contacted. Larlyn Property Management is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to this process, please advise the organization's representative of your need for accommodation measures which will be taken to enable you to be assessed in a fair and equitable manner.
Only candidates who meet the initial review criteria of the recruitment team will be contacted. This job posting may use artificial intelligence (AI)–enabled tools to help screen applications. Final hiring decisions are made by our recruitment team
