The PMO Analyst is responsible for supporting project management governance, reporting, delivery coordination, portfolio visibility, operational readiness, and project controls across the global delivery organization.
The organization is establishing and scaling a Philippines-based Dayforce and HCM delivery capability supporting international implementation and optimization projects.
Key Accountabilities
- Support PMO governance and project coordination activities
- Maintain project portfolio visibility and reporting accuracy
- Support implementation prioritization during scaling activities
- Monitor delivery risks, dependencies, and escalations
- Support operational reporting and management governance
- Support executive reporting and delivery visibility
- Maintain RAID management and governance discipline
- Maintain project data quality and reporting accuracy
- Support portfolio administration and PMO processes
Key Responsibilities
- Maintain project plans, RAID logs, and project documentation
- Support governance meetings and reporting activities
- Prepare project status reports and dashboards
- Maintain portfolio data within PMO tools and systems
- Track project actions, risks, issues, and dependencies
- Support resource planning and project administration activities
- Escalate risks, issues, and reporting concerns when appropriate
- Support delivery leadership with operational reporting and analysis
Key Performance Indicators (KPIs)
- Delivery quality and operational effectiveness
- Governance compliance and reporting accuracy
- Reporting accuracy and timeliness
- Data quality and governance compliance
- PMO process adherence
- RAID management effectiveness
- Issue and escalation management effectiveness
- Operational readiness and scalability
Required Experience
- Experience in HCM/ Payroll.
- Experience supporting project management, PMO, governance, or delivery management activities
- Experience supporting customer-facing implementation activities
- Experience using project management tools such as Monday.com, Jira, ServiceNow, Smartsheet, or equivalent is preferred.
Skills & Competencies
- Reporting and analytics
- Attention to detail
- Documentation and administration
- PMO tool proficiency
- Governance and operational discipline
- Communication and collaboration
- Problem solving and escalation management
- Project and delivery coordination
Success Profile
Successfully supports the effectiveness of the global PMO through accurate reporting, strong governance discipline, portfolio visibility, project coordination, and high-quality project administration.
