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Réception/Expédition
Liebherr-Canada Ltd.
Laval, QC
- Full-time
Added 3 hours ago
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Facilities Maintenance Planner- 6 Month Contract
Liebherr-Canada Ltd.
Burlington, ON
- Contract
Added 3 hours ago
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Business Operations Manager - Acheson
Liebherr-Canada Ltd.
Acheson, AB
- Full-time
Added 3 days ago
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Service Supervisor - Acheson
Liebherr-Canada Ltd.
Acheson, AB
- Full-time
Added 3 days ago
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Branch Supervisor - Grande Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
Added 3 days ago
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Branch Supervisor - Grand Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
Added 4 days ago
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Shipper/Receiver
Liebherr-Canada Ltd.
Burlington, ON
- Full-time
Added 6 days ago
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Apprenti technicien de service
Liebherr-Canada Ltd.
Laval, QC
- Full-time
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Apprenti technicien de service
Liebherr-Canada Ltd.
Laval, QC
- Full-time
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Shipper/Receiver - Burlington
Liebherr-Canada Ltd.
Burlington, ON
- Full-time
Added 7 days ago
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Field Service Technician - Durham Region
Liebherr-Canada Ltd.
Burlington, ON
- Full-time
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Coordonnateur de la cour
Liebherr-Canada Ltd.
Laval, QC
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Resident Technician - Waterloo Region
Liebherr-Canada Ltd.
Burlington, ON
- Full-time
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Yard Coordinator
Liebherr-Canada Ltd.
Laval, QC
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Field Service Technician - Durham Regio
Liebherr-Canada Ltd.
Burlington, ON
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Added 8 days ago
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Liebherr-Canada Ltd.
Val-d'Or, QC
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Shipper/Receiver - Grande Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
Added 8 days ago
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Représentant du service en chantier
Liebherr-Canada Ltd.
Laval, QC
- Full-time
Added 8 days ago
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Shipper/Receiver - Acheson
Liebherr-Canada Ltd.
Acheson, AB
- Full-time
Added 8 days ago
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Field Service Resident Technician ( Kitchener, Waterloo, & Cambridge.)
Liebherr-Canada Ltd.
Burlington, ON
- Full-time
Added 8 days ago
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Field Service Technician - Burlington
Liebherr-Canada Ltd.
Burlington, ON
- Full-time
Added 8 days ago
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Branch Supervisor - Winnipeg
Liebherr-Canada Ltd.
Winnipeg, MB
- Full-time
Added 8 days ago
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Apprenti technicien, engins de chantier
Liebherr-Canada Ltd.
Laval, QC
- Full-time
Added 8 days ago
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National Credit and Treasury Manager
Liebherr-Canada Ltd.
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Liebherr-Canada Ltd.
Burlington, ON
- Full-time

Liebherr-Canada Ltd.

Business Operations Manager - Acheson

Acheson, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 3-5 years of relevant work experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Responsibilities

Warranty management: Oversee the end-to-end warranty claims process, from initial customer submission and validation to investigation, resolution, and final settlement.
Administration: Maintain efficient administrative processes to support the sales and commercial teams, including order processing, invoicing queries, and customer inquiries.
Training Management: Conduct needs assessments to identify knowledge and skill gaps within the commercial and customer-facing teams. Manage Technical Trainer position.
Digitization: Lead the strategy and implementation of digital tools and platforms to transform the customer support experience.
Technical Support: Act as a key escalation point for critical customer issues, managing client relationships and ensuring high levels of satisfaction and retention.
Act as main point of contact for major projects, when assigned.
Other duties as assigned.

Competencies

3-5 years of relevant work experience.
Heavy Equipment Technician (HET) Journeyperson Certificate or a related Engineering Technology degree.
Previous experience in Heavy Equipment business.
Great attitude that will fit with the Liebher team, highly dynamic, functional team.
A passion for learning and adapting to a constantly evolving industry.

Our Offer

Extensive benefits with employer paid premiums starting day 1
$5,000 annual License Bonus*
Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
6% employer RRSP matching
$3,000 annual allowance for continuing education
International training & development work opportunities for select roles*
Top of the line equipment
And much more!

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Sophia Jager.
One Passion. Many Opportunities.

The Company
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.

Location
Liebherr-Canada Ltd.
10440 267 ST
T7X 6A2 Acheson, AB
Canada (CA)

Contact
Sophia Jager
Sophia.Jager@liebherr.com

Apply About employer

More about this job

Responsibilities

Manage warranty claims from submission through investigation and settlement, and oversee administrative support for sales and commercial teams. Lead training needs assessment and digital support initiatives, provide technical escalation support, and manage client relationships and assigned major projects.

Requirements

The role requires 3–5 years of relevant experience and previous experience in the heavy equipment business. Candidates should have a Heavy Equipment Technician Journeyperson Certificate or a related Engineering Technology degree, along with adaptability and a strong team-oriented attitude.

Skills

Warranty Management
Claims Processing
Administrative Processes
Order Processing
Invoicing Support
Customer Service
Training Needs Assessment
Technical Training Management
Digital Transformation
Technical Support
Escalation Management
Customer Satisfaction
Project Coordination
Heavy Equipment

Benefits

Employer-Paid Benefits
Annual License Bonus
Paid Vacation
Family, Health, and Wellness Days
Employer RRSP Matching
Continuing Education Allowance
International Training and Development Opportunities
Top-of-the-Line Equipment

Visa sponsorship

Not detected in the job text

Hiring contact

Sophia Jager

Hiring contact email

Sophia.Jager@liebherr.com

Keywords

Warranty Management
Warranty Claims
Heavy Equipment
Heavy Equipment Technician
Journeyperson Certificate
Engineering Technology
Sales Administration
Commercial Operations
Order Processing
Invoicing
Customer Inquiries
Training Needs Assessment
Technical Trainer
Digital Tools
Digital Platforms
Customer Support
Technical Support
Escalation Management
Client Relationships
Customer Satisfaction
Customer Retention
Project Management
Construction Equipment
Mining Equipment
Material Handling
Cranes
Aerospace
Transportation

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