Long Life Windows & Doors | Vancouver, BC
Full-Time, Permanent | In Office
$65,000–$85,000 total compensation, based on experience
Long Life Windows & Doors has been serving the Lower Mainland since 1989, built on higher standards, great products and a level of service that treats every customer’s home like our own.
We’re entering an exciting stage of growth and looking for someone who wants to grow with us. We’re big enough to offer stability, but still small enough that one great person can have a real impact.
The OpportunityWe’re looking for a Project Coordinator – Sales & Operations to become an important link between our customers, sales team, operations team and suppliers.
This is not a narrowly defined administrative position.
You’ll be involved in projects from the early stages of the customer journey through to ordering, scheduling and installation. On any given day, you might be helping a homeowner finalize their new front door, coordinating product details with a supplier, reviewing an order, supporting our sales team, updating project timelines or helping solve a scheduling puzzle.
It’s an ideal role for someone who loves being organized, enjoys working with people and gets genuine satisfaction from moving things forward.
The position will support several areas of the company and will evolve as Long Life grows and as we discover where your strengths can have the greatest impact.
This is a permanent position with long-term growth potential.
What You’ll Be DoingProject & Operations CoordinationYou’ll work closely with our Operations Manager to help move sold projects from contract through to installation.
Responsibilities will include:
- Keeping project information, product ready dates and outstanding details current in our systems
- Communicating with suppliers regarding windows, doors, hardware, paint and other project requirements
- Preparing and submitting product order requests
- Reviewing orders after final measurements and helping identify discrepancies before products are ordered
- Coordinating outstanding details required before installation
- Helping communicate installation timing and scheduling with customers
- Coordinating special materials, pre-painted trims and other project-specific requirements
- Helping keep projects moving when there are multiple suppliers, timelines and dependencies involved
- Supporting administrative functions such as vacation tracking, sick days, payroll information and employee benefits
Sales & Customer SupportYou’ll also help our sales team deliver a smooth experience for our customers.
This may include:
- Preparing and coordinating work-order confirmations
- Working directly with customers to finalize door designs, colours, glass, hardware and other selections
- Preparing quotes for doors and smaller projects
- Assisting customers who visit our showroom
- Answering customer questions by phone, email and text
- Following up on outstanding information and helping keep decisions moving forward
- Supporting our sales team wherever an extra set of capable hands can make the customer experience better
Over time, there may also be opportunities to take on more direct quoting or sales responsibilities if that is an area you enjoy.
Marketing & Company SupportMarketing is a smaller part of this role, but there will be opportunities to flex your creative side with our online Long Life brand.
You may:
- Coordinate before-and-after photography from completed projects
- Maintain a library of project and product photos
- Help keep our social media channels active
- Coordinate with our external digital marketing partner
- Help publish blogs and website content
- Assist with new landing pages and campaigns
- Help organize company events and culture initiatives
You do not need to be a professional marketer or content creator. Strong organization, communication and project coordination skills are much more important to us.
The Person We’re Looking ForThis role will suit someone who likes having a lot of balls in the air, but also likes putting every one of them back in the right place.
You are likely someone who:
- Is extremely organized and naturally keeps track of details
- Loves finishing tasks and moving projects forward
- Communicates confidently and professionally with customers
- Writes excellent emails and understands how much tone matters
- Is comfortable picking up the phone instead of hiding behind email
- Can be warm and tactful when navigating scheduling or customer requests
- Can follow established processes while still using judgment when something falls into a grey area
- Enjoys working as part of a collaborative team
- Is comfortable learning new software and technology
- Can switch between customer service, administrative work and problem-solving without becoming overwhelmed
- Takes ownership rather than waiting for someone else to notice something needs to be done
This probably isn’t the right role for someone looking for a remote position, a purely creative marketing job or a position where every day follows the same script.
Our team works together from our Vancouver office because we believe there is real value in being able to turn around, ask a question and solve a problem together.
Why Long Life?We didn’t build Long Life Windows & Doors to be average.
From the beginning, we chose the harder path: higher standards, better products, more care in every home we touch and a reputation earned one project at a time.
Now, we’re entering our next stage of growth.
For us, growth isn’t about getting bigger for the sake of it. It gives us the ability to attract great people, invest in better systems and technology, work with leading suppliers and continue raising the standard in our industry.
By the end of 2028, we plan to be a team of 30+ with stronger systems, clearer processes and technology that lets our people spend less time on administration and more time taking care of customers.
And as Long Life grows, we want our people to grow with us.
That means new responsibilities, leadership opportunities and career paths for people who want to take them on.
We want to remain a company where people know each other, trust each other and understand how their work contributes to the whole.
Most importantly, growth will not change what got us here.
We will continue to:
- Treat every customer’s home like it’s our own
- Stand behind every project like our reputation depends on it, because it does
- Lead our industry rather than follow it
- Operate with trust across our team, crews and partners
- Deliver work we’re genuinely proud to put our name on
Our goal isn’t simply to become a bigger company - It is to become a better one.
ExperienceWe’re open-minded about the exact background of the right person.
You may have experience in:
- Project coordination
- Operations
- Sales support
- Customer service
- Construction or home improvement
- Office administration
- Account coordination
- Marketing coordination
- Hospitality combined with more recent business or administrative experience
Approximately 2–7 years of professional experience would be a natural fit, although capability and attitude matter more to us than hitting an exact number.
A diploma or degree in business, marketing, operations, professional sales or a related field is an asset, but not required.
Compensation & BenefitsDepending on experience and the scope of the role, compensation is expected to fall between $65,000 and $85,000 annually, with the potential for a performance-based component for the right candidate.
The package also includes:
- Extended health benefits
- Two weeks of paid vacation to start
- Paid time off during our Christmas holiday closure
- Full-time, stable employment with an established local company
- Training on our products, systems and processes
- Significant opportunity for the position to evolve as the company grows
- A collaborative team environment where your work will have a visible impact
Interested?If you're the kind of person who enjoys bringing order to complexity, communicating with people and being the person who helps make sure things actually get done, we'd like to meet you.
Please send us your resume along with a short note telling us why this particular mix of customers, projects, sales and operations appeals to you.
We care much more about finding the right person than finding someone whose previous job title perfectly matches ours.
