Lookout Housing and Health Society

Non-profit Organization Management · Canada

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Added 4 days ago
Tenant Support Worker
Lookout Housing and Health Society
Courtenay, BC
Added 4 days ago
Residential Building Attendant
Lookout Housing and Health Society
Vancouver, BC
Must have current Occupational First Aid Level 1 Certificate
Added 4 days ago
Residential Building Attendant
Lookout Housing and Health Society
Vancouver, BC
Must have current Occupational First Aid Level 1 Certificate
Added 4 days ago
Tenant Support Worker
Lookout Housing and Health Society
Duncan, BC
Added 4 days ago
Shelter Resource Worker
Lookout Housing and Health Society
Surrey, BC
Must have current Occupational First Aid Level 1 Certificate
Added 4 days ago
Janitor/ Maintenance
Lookout Housing and Health Society
Surrey, BC
Must have current Occupational First Aid Level 1 Certificate
Added 4 days ago
Shelter Resource Worker
Lookout Housing and Health Society
Surrey, BC
Must have current Occupational First Aid Level 1 Certificate
Added 4 days ago
Tenant Support Worker
Lookout Housing and Health Society
Surrey, BC
Added 4 days ago
Tenant Support Worker
Lookout Housing and Health Society
Surrey, BC
Added 4 days ago
Coordinator
Lookout Housing and Health Society
New Westminster, BC
Added 4 days ago
Shelter Case Worker
Lookout Housing and Health Society
Abbotsford, BC
Must have current Occupational First Aid Level 1 Certificate
Added 4 days ago
Program Resource Worker
Lookout Housing and Health Society
Vancouver, BC
Must have current Occupational First Aid Level 1 Certificate
Added 4 days ago
Shelter Resource Worker
Lookout Housing and Health Society
Surrey, BC
Must have current Occupational First Aid Level 1 Certificate
Added 4 days ago
Shelter Resource Worker
Lookout Housing and Health Society
Duncan, BC
Must have current Occupational First Aid Level 1 Certificate
Added 4 days ago
Tenant Support Worker
Lookout Housing and Health Society
Courtenay, BC
Added 4 days ago
Tenant Support Worker
Lookout Housing and Health Society
Courtenay, BC
Added 4 days ago
Outreach Worker
Lookout Housing and Health Society
Courtenay, BC
Must have current Occupational First Aid Level 1 Certificate and a Class 5 Driver’s Licence and Driver’s Abstract
Added 4 days ago
Shelter Resource Worker
Lookout Housing and Health Society
New Westminster, BC
Must have current Occupational First Aid Level 1 Certificate
Added 6 days ago
Tenant Support Worker
Lookout Housing and Health Society
Vancouver, BC
Added 6 days ago
Licenced Practical Nurse
Lookout Housing and Health Society
Surrey, BC
Must have current OFA 1 First Aid Certificate and negative TB Test
Added 6 days ago
Tenant Support Worker
Lookout Housing and Health Society
Courtenay, BC
Added 6 days ago
Shelter Resource Worker
Lookout Housing and Health Society
Courtenay, BC
Must have current Occupational First Aid Level 1 Certificate
Added 6 days ago
Licenced Practical Nurse
Lookout Housing and Health Society
Abbotsford, BC
Must have current OFA 1 First Aid Certificate and negative TB Test
Added 6 days ago
Residential Building Attendant
Lookout Housing and Health Society
New Westminster, BC
Must have current Occupational First Aid Level 1 Certificate
Added 6 days ago
Tenant Support Worker
Lookout Housing and Health Society
Abbotsford, BC

Lookout Housing and Health Society

Tenant Support Worker

Surrey, BC, Canada

$33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)

Apply on careers.lookoutsociety.ca About employer

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Job details

Pay: $33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Employment Status

Casual

Header

We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Location

Baird Blackstone Building

Days and Hours of work

7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays Shifts are 7.5 hours in length Days of rest shall be consecutive. Schedule may change with two weeks’ notice Probationary/qualifying period will be 488 hours with mid and end point reviews Night premium will be given to staff that work 50% or more of their shift between 00:00-08:00 Hours

Salary

$33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The TSW works with residents to provide assistance, support, education, and skills training. The TSW will work with tenants to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.

Job Duties

Will participate in tenant intakes, and provide support services and assessments
Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
Complete required paperwork and maintain statistical and evaluative data
Assist with volunteers and practicum students on site
Some external work is likely to occur; use of an automobile may, at times, be useful
Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
Responsible for complying with and contributing to all aspects of health and safety program

Qualifications & Competence

Diploma in Community Social Service
Class 5 BC Drivers’ License (*Only if required)
OFA 1 First Aid Certificate
Food Safe Certificate (*Only if required)
Recent related experience of two (2) year’s OR an equivalent combination of education, training and experience OR other qualifications determined to be reasonable and relevant to the work.
A minimum of two (2) years sobriety if having alcohol and/or drug problems.
Criminal Record Clearance – Vulnerable Sector

Skills and Abilities

Knowledge/familiarity with related resources such as: Mental Health, Income Assistance,
Harm Reduction, Trauma Informed Practice, Addictions Support organizations, etc.
Ability to carry out the duties of the position
Ability to work independently and in cooperation with others
Ability to operate related equipment
Ability to communicate effectively both verbally and in writing
Ability to organize and prioritize work
Ability to observe and recognize changes in guests
Ability to establish and maintain rapport with guests
Home management skills
Ability to instruct
Suitability to work with disadvantaged and challenging adults in a diverse environment.
Ability to analyze and resolve problems
Conflict resolution and crisis intervention skills
Advocacy Skills

Respirator Fit Test Requirement

This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.

Closing Date

Applications will be accepted until December 5, 2026 at 5:00 pm

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal.

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED. c. BCGEU

Apply on careers.lookoutsociety.ca About employer

More about this job

Responsibilities

The Tenant Support Worker provides direct assistance, education, and skills training to residents to foster independence and stability. Responsibilities include conducting intakes, developing service plans, managing medication, and performing crisis intervention.

Requirements

Candidates must hold a diploma in Community Social Service and have at least two years of related experience. Additional requirements include a valid driver's license, First Aid certification, and the ability to pass a criminal record check.

Skills

Crisis intervention
Case management
Medication administration
Harm reduction
Trauma informed practice
Conflict resolution
Advocacy
Service planning
Tenant intake
Documentation
Mental health support
Addictions support
Home management
First aid
Food safety

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Housing Support
Harm Reduction
Trauma Informed Practice
Crisis Intervention
Medication Administration
Case Management
Community Social Service
First Aid
Food Safe
Advocacy
Mental Health
Income Assistance
Addictions Support
Respirator Fit Test
WorkSafeBC
Collective Agreement
Vulnerable Sector Check

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