Company Description Luminary People Collective is a boutique recruitment and People advisory firm connecting great people with great opportunities. We partner with ambitious businesses to find exceptional talent, build strong teams, and create meaningful connections that last.
Luminary People Collective is partnering with a growing, Canadian-founded lifestyle brand known for its thoughtfully designed collections and relaxed approach to modern living.
Role Description The Showroom Sales Manager is a full-time, on-site role based in Calgary. This role is responsible for overseeing daily showroom operations, including managing the sales floor, ensuring a high-quality customer experience and maintaining product presentation standards. The Showroom Sales Manager will lead and coach the sales team, set and track sales targets and develop strategies to drive revenue and customer engagement. The manager will also handle reporting, inventory oversight, and process improvements to ensure efficient and effective showroom performance.
Duties & Responsibilities
- Strong Customer Service skills with a focus on creating a welcoming, informed and supportive showroom experience.
- Represent the brand with professionalism and enthusiasm in every customer interaction.
- Oversee daily showroom operations, including payroll, budget management, and compliance.
- Hire and train new employees
- Excellent Communication abilities, including clear verbal and written communication with customers, team members, and leadership.
- Proven Sales expertise, with experience in consultative selling, meeting targets and building long-term customer relationships.
- Hands-on experience working in Showrooms, with an understanding of merchandising, product presentation, and in person client interactions.
- Demonstrated Sales Management skills, including team leadership, performance coaching and pipeline management.
Skills & Qualifications
- A minimum of 3 years of retail experience
- A minimum of 1 year of key holder or lead position experience
- Experience working for a modern, design led lifestyle or retail brand is an asset
- Strong customer service mindset and commitment to delivering an exceptional customer experience.
- Excellent verbal and written communication skills.
- Dependable, punctual, and accountable.
- Highly organized with strong attention to detail.
- Proactive, curious, and eager to learn, grow and continuously improve
