Responsibilities:
Product Strategy & Roadmap
- Define
and maintain the product vision, objectives, and roadmap.
- Align
product priorities with business goals, strategic objectives, and
enterprise direction.
- Identify
opportunities for innovation, modernization, and process improvement.
- Develop
business cases, value propositions, and product investment
recommendations.
- Establish
product success measures, KPIs, and outcome-based performance metrics.
Stakeholder & Business Relationship Management:
- Engage
business partners, executives, subject matter experts, and technology
teams to understand business needs and priorities.
- Lead
product discovery activities, workshops, and stakeholder consultations.
- Build
consensus among diverse stakeholder groups and manage competing
priorities.
- Communicate
product status, roadmap updates, risks, decisions, and outcomes.
- Manage
stakeholder expectations throughout the product lifecycle.
Product Delivery & Agile Leadership:
- Own
and prioritize the product backlog based on business value and strategic
objectives.
- Translate
business requirements into user stories, acceptance criteria, and product
features.
- Collaborate
with Agile delivery teams during planning, backlog refinement, sprint
reviews, testing, and releases.
- Support
quality assurance, user acceptance testing, and release readiness
activities.
- Ensure
delivered solutions meet business, operational, security, accessibility,
and regulatory requirements.
Technology Leadership & Continuous Improvement:
- Collaborate
with architects, developers, and technical teams to ensure alignment with
enterprise architecture and digital standards.
- Evaluate
solution options, balancing business value, cost, risk, scalability, and
sustainability.
- Monitor
product performance, customer feedback, and operational metrics.
- Drive
continuous product enhancements and long-term product evolution.
- Support
technology modernization initiatives leveraging cloud and enterprise
platforms.
Governance, Risk & Compliance:
- Lead
the development and maintenance of project governance artifacts, including
Project Charters, Project Change Requests (PCRs), business cases, decision
records, risk registers, status reports, and executive briefing materials.
- Identify,
assess, and manage product risks, issues, dependencies, and mitigation
strategies.
- Ensure
compliance with security, privacy, accessibility, and regulatory
requirements.
- Lead
or support Privacy Impact Assessments (PIA), Threat Risk Assessments
(TRA), Security Risk Assessments, and other governance reviews.
- Participate
in governance, investment planning, architecture review, and portfolio
management processes.
- Maintain
governance artifacts, status reporting, financial tracking, and portfolio
information within approved tools (e.g., Planview).
Required Qualifications:
Experience:
- Minimum
5 years of experience in Product Management, Product Ownership, Business
Analysis, or related IT leadership roles.
- Demonstrated
experience leading enterprise-scale digital products from strategy through
delivery and ongoing operations.
- Experience
working within Agile, Scrum, and Lean product delivery environments.
- Proven
experience managing complex stakeholder environments and influencing
executive decision-making.
- Experience
conducting product discovery, requirements elicitation, and roadmap
development.
Technical Knowledge:
- Strong
understanding of enterprise architecture principles, cloud technologies,
APIs, integration patterns, and application modernization.
- Experience
with Microsoft technologies including:
- Dynamics
365
- Power
Platform
- Azure
- Dataverse
- Experience
overseeing or participating in PIA, TRA, and related risk and compliance
activities.
- Strong
understanding of product lifecycle management and digital service
delivery.
Communication & Leadership:
- Exceptional
written and verbal communication skills.
- Proven
facilitation, negotiation, stakeholder engagement, and conflict resolution
skills.
- Ability
to present complex concepts to executives, business stakeholders, and
technical audiences.
- Demonstrated
ability to produce high-quality documentation, presentations, and
executive briefings.
Preferred Qualifications:
- Certified
Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMP,
or equivalent certification.
- Experience
delivering products using Microsoft Dynamics 365 and Power Platform.
- Experience
supporting large-scale digital transformation and modernization
initiatives.
- Experience
within Ontario Public Service (OPS) or broader public sector environments.
Requirements
Experience and Skill Set Requirements:
Must Haves:
- 5+
years of product management experience in IT or digital services
- Knowledge
of enterprise architecture, cloud services, APIs, and integration
patterns.
- Experience
with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
- Exceptional
stakeholder engagement and relationship management skills.
- Experience
with OPS IT project and architectural governance
- Proven
experience leading large-scale digital or IT transformation projects of
delivering user-centric products in complex environments
- Hands-on
experience with Agile delivery, Scrum, and Lean product development and
working with cross-functional teams
- Ability
to translate business needs into clear, actionable requirements and user
stories
- Ability
to define and communicate a clear product vision and strategy conducting
discovery work
Nice to have:
- Knowledge of OPS Digital Standards, privacy requirements,
and cybersecurity practices.
- Previous OPS/public sector exp.
Skill Set Requirements:
Core Skills & Experience:
- Minimum
5 years of Product Management experience.
- Experience
leading enterprise-scale products from strategy through delivery.
- Strong
product roadmap, vision, and discovery capabilities.
- Demonstrated
backlog management, prioritization, and release planning experience.
- Proven
track record aligning technology investments with business outcomes.
- Experience
working with Agile, Scrum, and cross-functional delivery teams.
- Ability
to influence stakeholders and manage competing priorities.
Technical Skills & Experience:
- Knowledge
of enterprise architecture, cloud services, APIs, and integration
patterns.
- Experience
with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
- Experience
supporting solution modernization initiatives.
- Experience
leading or coordinating PIA, TRA, and technology risk management
activities.
- Ability
to evaluate solution options from business, technical, and operational
perspectives.
Communication & Documentation Skills:
- Exceptional
stakeholder engagement and relationship management skills.
- Strong
facilitation and workshop leadership abilities.
- Excellent
written communication and documentation skills.
- Ability
to prepare executive presentations, business cases, roadmaps, and status
reports.
- Strong
negotiation, conflict-management, and consensus-building skills.
Public Sector Experience:
- Experience
with OPS project, architecture, and governance processes.
- Knowledge
of OPS Digital Standards, privacy requirements, and cybersecurity
practices.
- Experience
working in government or broader public sector organizations.
