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Added 10 hours ago
Front Desk Associate - Roundhouse, Campus Services
MacEwan University
AB · Edmonton, AB
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MacEwan University

Front Desk Associate - Roundhouse, Campus Services

AB, Canada
Edmonton, AB, Canada

Pay: Salary: MSU Band A (Steps 1-8): $16.845 - $24.515 per hour.
Job type: Internship
Apply by: Oct 7, 2026
Experience: A minimum of 1 year of related retail experience.
Working hours: 35 hours per week
Posting language: English
Posted: Oct 1, 2026

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Original job description

Competition Number: 26.09.236

Category: Casual (less than 35 hours per week)

Salary: MSU Band A (Steps 1-8): $16.845 - $24.515 per hour.

Closing Date: October 7, 2026

MacEwan University is seeking Front Desk Associates for up to 2 casual opportunities with our Campus Services department. You will be responsible for providing customer service and clerical functions in Roundhouse and Hospitality Services. You will also be performing opening and closing front desk duties under the direction of management.

Key responsibilities include:

Providing accurate and timely customer service by helping customers;
Making bookings and assisting with set-up for meetings/events;
Providing prompt and effective resolution of customer service complaints and inquiries;
Processing invoice transactions; and
Completing daily tasks to comply with daily operations.

Skills

You will have:

The ability to use word processing, spreadsheet, and database applications at a basic level;
The ability to use social media platforms to create materials for Hospitality events;
Excellent organizational skills; and
The ability to follow oral and written instructions.

Qualifications

A minimum of a high school diploma.
A minimum of 1 year of related retail experience.
A minimum of 2 weeks of general courses or training in databases and spreadsheet applications.
Experience with marketing and Canva would be considered an asset.
An equivalent combination of education and experience may be considered.

Position Requirements

This position is on campus only.

Benefits

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

Competitive base pay
Continuous learning culture
Opportunities for career growth

How To Apply

To apply, please head to our MacEwan University Opportunities Page, select the job opportunity and click Apply Now. If you require assistance, please contact us at careers@macewan.ca.

If you are experiencing technical difficulties when submitting your application, please try submitting through a different browser (i.e., Safari, Firefox, Chrome, etc.). If the issue persists, please send a screenshot of the error message to careers@macewan.ca so we can assist and ensure your application is received.

This position is included under the MacEwan Staff Union Collective Agreement.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

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More about this job

Responsibilities

Provide customer service and clerical support at the Roundhouse and Hospitality Services front desk, including opening and closing duties. Make bookings, assist with event setup, resolve customer inquiries and complaints, process invoices, and complete daily operational tasks.

Requirements

A high school diploma, at least one year of related retail experience, and at least two weeks of general database and spreadsheet training are required. Applicants should have basic word-processing, spreadsheet, and database skills, be able to use social media to create event materials, and demonstrate strong organization and the ability to follow instructions; marketing and Canva experience are assets.

Skills

Customer Service
Clerical Functions
Bookings and Event Setup
Complaint and Inquiry Resolution
Invoice Processing
Word Processing
Spreadsheet Applications
Database Applications
Social Media
Event Marketing
Canva
Organization
Following Oral and Written Instructions

Benefits

Competitive Base Pay
Continuous Learning
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Clerical Support
Front Desk
Campus Services
Hospitality Services
Retail Experience
Bookings
Meeting and Event Setup
Complaint Resolution
Customer Inquiries
Invoice Processing
Daily Operations
Word Processing
Spreadsheets
Databases
Social Media
Event Marketing
Canva
Opening and Closing Duties
Organization

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