Job Description:
We are seeking dedicated and entrepreneurial individuals to operate convenience stores in Ontario and Western Quebec. As an Independent Retailer, you will be responsible for managing all aspects of the store, ensuring exceptional customer service, maintaining efficient store operations, and driving profitability. This role is ideal for someone who is self-motivated, business-savvy, and passionate about creating a positive shopping experience.
Key Responsibilities:
- Store Operations Management:
- Oversee daily operations of the convenience store, fuel forecourt and car wash, ensuring smooth and efficient service, while maintaining the highest possible store standards.
- Maintain store inventory levels and ensure the shelves are fully stocked and customer ready.
- Order products from suppliers and manage inventory control.
- Ensure store layout, signage, and displays are optimized for easy customer access.
- Ensure all planogram and merchandising direction is properly executed
- Customer Service Excellence:
- Provide high-quality customer service and resolve customer concerns or complaints in a professional and timely manner.
- Greet customers, offer assistance, and provide product recommendations as needed.
- Create a welcoming and friendly store environment that promotes repeat business.
- Financial Management:
- Manage daily cash flow, including cash register operations, credit card transactions, and balancing cash drawers.
- Track sales, expenses, and profits to ensure financial targets are met.
- Prepare and manage labor budgets.
- Staff Management (if applicable):
- Hire, train, and supervise staff (as needed) to support store operations.
- Ensure compliance with workplace safety, health, and labor regulations.
- Develop staff schedules and manage labor costs effectively.
- Marketing and Promotions:
- Implement Company marketing strategies to increase store traffic and sales.
- Execute in-store promotions and collaborate with suppliers for special offers.
- Health and Safety Compliance:
- Ensure that the store complies with all local, provincial, and federal regulations, including health and safety standards.
- Conduct regular safety checks and maintain a clean, safe, and organized environment.
- Store Maintenance:
- Oversee the maintenance of the store premises, including regular cleaning and upkeep of the store, fuel forecourt and car wash in accordance with company guidelines.
- Ensure all equipment (cash registers, refrigeration units, etc.) is in good working order.
- Ensure that all external fixtures are kept clean and accessible. Maintain cleanliness standards throughout the entire property.
Qualifications:
- Proven experience in retail management or operations.
- Strong understanding of business operations.
- Excellent communication, customer service, and interpersonal skills.
- Ability to work independently, make decisions, and manage time effectively.
- Must be self-motivated and entrepreneurial with a keen eye for detail.
- Ability to lift and carry heavy items (up to 50 lbs) and stand for extended periods.
Additional Requirements:
- Access to reliable transportation to manage store deliveries, stock, and general operations.
- Availability to work flexible hours, including evenings, weekends, and holidays as needed.
Compensation:
- This is an independent contractor position with compensation based on store sales and performance. Earnings are dependent on your ability to manage and grow the business effectively.
If you are a motivated individual with a passion for retail and customer service, we encourage you to apply and take ownership of this exciting opportunity. Become an integral part of a community-based convenience store that serves local customers and contributes to the overall success of the area.
OUR CORE VALUES:
As a potential new Retailer, it is important to us that when you consider a new opportunity, you understand a little about our company, its history, and its values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.
- Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
- Long-Term Focused - We value long-term success over short-term gains.
- Respect Each Other - Each person with whom we work, communicate, and do business is valued and treated with dignity and respect.
- Do The Right Thing - We stand by our word and do what's right.
- Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
- Ever Evolving - We embrace positive change and always seek to improve.
Quickie is a Canadian-owned, modern retail store with a customer-centric approach to convenient shopping. We have been a part of communities in Ontario and Quebec for over 50 years. In 2021, we joined MacEwen Petroleum, one of Canada’s leading independent petroleum and convenience store companies.
The Company's continuing success is based on each one of our Quickie employees and retailers living our core values. First and foremost is our commitment to taking care of our customers.
This posting is for current vacancies and future opportunities.