About this opportunity:
Reporting to the CMMS Lead, Maintenance Work Management & Performance Department, the main responsibility of the Contract SAP Support Technician will be to provide end-user support and enhance the work management processes/systems, provide input to optimize, deliver training and coaching to the processes/systems and support the site with viewing and investigating critical metrics and reporting data.
This position will enable you to apply maintenance-related business and system knowledge to support the operation of our Steam Assisted Gravity Drainage (SAGD) facilities.
Work Environment:
- This role will start at Foster Creek and could move between Christina Lake, Sunrise, and Foster Creek, based on business need.
- This is a 12-month Contract position working a shift of 11 hrs 25 mins/day; 7 days on 7 days off; 80 hrs/shift; Wednesday start; 2 week cycle
- Depending on your place of residence and your shift rotation, bus and/or air transportation to/from site is offered from designated departure points in select locations.
- Foster Creek is serviced by flight Hubs in Calgary and Edmonton as well as bus transportation to site from La Corey, AB.
What you’ll do:
- Provide end user support of work management processes in SAP, focusing on work identification, work execution and closeout (Notifications and Work Orders)
- Provide input to optimize and enhance the work management processes and SAP functionality to reduce transactional work and improve efficiencies
- Deliver SAP training and develop related work instructions and procedures
- Provide coaching to the work management processes in SAP and perform auditing to confirm alignment with standards and procedures
- Manage SAP reporting and information requests
- Assist in the development of SAP and Power BI reporting and KPI’s. Leverage corporate dashboards to better manage performance and support business needs
- Demonstrates strong business judgment and can network, communicate, organize, and work in a busy environment with multiple partners
- Make decisions and recommendations on technical issues
- Prioritize multiple requests and system requirements to meet the organizational goals.
- Coordinate with multi-functional teams including Calgary and other sites.
- Keep abreast of new technical applications development and assist in their implementations
- Support alignment and synergies for CMMS procedures and practices among all Cenovus sites
- Provide backup support for other sites as needed
Who you are:
- Must be legally entitled to work in Canada
- High School Minimum, Post-secondary education preferred - Technical Diploma or Maintenance Management Professional (MMP) certification
- Minimum of 5 years related maintenance experience with maintenance standards, procedures and processes within the energy industry
- Solid understanding of the SAP Plant Maintenance module, Power BI and MS Office suite
- Working knowledge and experience with work management processes
- Highly motivated, possess excellent interpersonal, communication, negotiation, analytical, problem-solving, and organizational skills.
- Experience in data queries and report building
- Experience working with integrated computer solutions and new technologies
If interested, email melissa.hughes@manpower.com or call 403-809-4215 for further details.
