Key responsibilities and accountabilities:
Order Management:
- Efficiently input purchase orders into the system, ensuring accuracy in buyer information, delivery specifications, product details, and volumes.
- Facilitate seamless order processing and timely delivery by collaborating closely with supply chain, customs brokers, and other relevant parties.
- Provide prompt order acknowledgments, confirm production details, and communicate estimated time of arrival (ETA) to the leadership team.
- Responsively escalate issues pertaining to orders, delivering updates and resolving concerns effectively.
- Maintain communication between product development, finance, quality, logistics, and sourcing teams to ensure seamless communication.
Logistics and Shipping:
- Strategically plan and coordinate pickup and delivery arrangements, liaising effectively with logistics partners.
- Produce/review logistics documentation and freight and customs clearance formats for moving loads being shipped to clients.
- Arrange efficient trucking services to facilitate seamless product transportation.
- Methodically track shipping charges for head office sales, reconciling expenses with precision.
Reporting & Project Coordination:
- Prepare insightful weekly inventory and stock update reports, providing valuable insights into inventory trends.
- Prepare the platform’s weekly project reports detailing the timelines and updates for clients.
- Proactively produce ad-hoc reports as requested by management, delivering actionable insights for strategic decision-making.
- Maintain project plans and records for the platform’s ongoing projects.
- Identify/update/maintain risks, deliverables, and action items for the weekly project logs.
- Build and maintain strong working relationships with clients, suppliers, logistics partners, and other key stakeholders.
Market Analysis and Research:
- Develop market analyses and reports based on emerging market trends to help inform leadership decisions about new business opportunities.
- Market research on shelf pricing for finished goods to establish price baselines for new/existing products.
Skills & Qualifications:
- Post-secondary degree/education in project management or related field
- Proficiency in project management methodologies, tools, and software
- Capable of delivering accurate results in a fast-paced and dynamic atmosphere
- Excellent leadership and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Strong attention to detail and ability to work independently as well as in teams.
- Excellent communication skills, both verbal and written in English
- Expert in MS Office (PowerPoint, Excel, Word, etc.)
- Problem-solving and proactive approach, ability to think creatively about how to address challenges.
- Strong work ethics with a high level of integrity, confidentiality, and professionalism.
- Ability to work successfully with people from different backgrounds and cultures.
- You are results-oriented, adaptive, flexible, and thrive in a dynamic environment.
- Willingness to travel required.
About Us:
We are an award-winning agribusiness with over 25 years of experience creating bespoke, innovative, and sustainable programs for our clients in the food industry with solutions that span from seed to shelf. With our global headquarters in Toronto’s Liberty Village to our offices and production facilities in India, we are passionate about making a positive impact on the food supply chain. From fields to factories, we support our clients large and small scale their businesses sustainably. We are winners of the Guardian UK Sustainable Business Award for our work in Diversity, Equity and Inclusion working with 10,000 rural smallholder farmers in India, as well as our Women in Agriculture Scholarship.
If you want to make an impact, join our diverse team of global agri-food experts!
