Accommodation service managers jobs in Canada

Find accommodation service managers jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 2, 2026

Hiring at a glance

View jobs

Open jobs: 169
Employers: 144

Advertised starting pay

Average starting payCAD / hour: $37.09Across 76 listings
Average starting payCAD / year: $65,843Across 18 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 1%1 listing
On-site: 99%168 listings

Employers hiring include AccorHotel (6), Fairmont Hotels & Resorts (5), Marriott (5).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Accommodation service managers jobs in Canada

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Added 1 month ago
PH
Front Desk Manager
Park Hyatt
Toronto, ON
- Full-time
Added 1 month ago
FH
Reservations Manager (Maternity Coverage)
Fairmont Hotels & Resorts
Banff, AB
- Temporary
Added 1 month ago
FH
Guest Services Manager – Door, Bell & Valet
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
We’re looking for a Guest Services Manager to lead our Door, Bell, and Valet teams, bringing energy, presence, and exceptional service to every arrival and departure.
Added 1 month ago
BW
hotel manager
Best Western Plus Fredericton Hotel & Suites
Fredericton, NB
- Full-time
Added 1 month ago
H
Guest Services Manager - Night Manager
Hilton
Mississauga, ON
- $60,000 to $66,000 CAD / year
- Full-time
Added 1 month ago
WA
Guest Services Manager - Night Manager
Waldorf Astoria Kuwait
Mississauga, ON
- Full-time
Added 1 month ago
MI
Assistant Front Desk Manager
Marriott International
Edmonton, AB
- Full-time
Added 1 month ago
A
Guest Services Manager – Door, Bell & Valet
AccorHotel
Vancouver, BC
- Full-time
We’re looking for a Guest Services Manager to lead our Door, Bell, and Valet teams, bringing energy, presence, and exceptional service to every arrival and departure.
Added 1 month ago
YB
Summer Camp Manager, YMCA Camp Elphinstone
YMCA BC
Gibsons, BC
- Full-time
Added 1 month ago
GH
Assistant Guest Services Manager
Germain Hôtels
AB · Calgary, AB
- Full-time
We're looking for an Assistant Guest Service Manager, with strong organizational skills to be at the heart of the action. Responsible for coordinating front of house operations and ensuring…
Added 1 month ago
D
Camp Manager - Northwestern Ontario
Dexterra
Thunder Bay, ON
- Contract
Added 1 month ago
M
Assistant Front Desk Manager
Marriott
Edmonton, AB
- Full-time
Added 1 month ago
Assistant Hotel Manager
Sunshine Village Corporation
Banff, AB
Added 1 month ago
Y
Summer Camp Manager, YMCA Camp Elphinstone
YBC
Gibsons, BC
- $60,000 to $63,000 CAD / year
- Full-time
Added 1 month ago
GH
Guest Services Manager
Germain Hôtels
Ottawa, ON
- Full-time
We're looking for a Guest Service Manager who can easily build relationships and create a strong "synergy" within our service teams. This guest satisfaction enthusiast will use his or her…
Added 1 month ago
FP
Guest Services Manager
Four Points by Sheraton Kelowna Airport
Kelowna, BC
- $22.9 CAD / hour
- Full-time
Added 1 month ago
FP
Guest Services Manager
Four Points by Sheraton Kelowna Airport
Kelowna, BC
- Full-time
Added 1 month ago
WH
Relief Guest Services Manager
Westin Hotels & Resorts
Vancouver, BC
- Full-time
Added 1 month ago
WH
Guest Services Manager
Westin Hotels & Resorts
Vancouver, BC
- Full-time
Added 1 month ago
M
Relief Guest Services Manager
Marriott
Vancouver, BC
- Full-time
…operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions…
Added 1 month ago
M
Guest Services Manager
Marriott
Vancouver, BC
- Full-time
…operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions…
Added 2 months ago
GV
hotel manager
Golden Village Inn
Golden, BC
- Full-time
Added 1 month ago
A
Reservations Manager (Maternity Coverage)
AccorHotel
Banff, AB
- Contract
Added 2 months ago
MH
Guest Services Manager - Gahan House Nova Centre
Murphy Hospitality Group
Halifax, NS
- Full-time
At Murphy Hospitality Group, we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We…
Added 2 months ago
R&
Inn Manager- Fogo Island Inn
Relais & Châteaux
Joe Batt's Arm, NL · Fogo Island, Newfoundland and Labrador
- Full-time

Marriott

Relief Guest Services Manager

1601 Bayshore Drive, Vancouver, BC, V6G 2V4, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Sep 17, 2026

Original job description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Celebrates successes and publicly recognizes the contributions of team members.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Serves as a leader in displaying outstanding hospitality skills.

Sets a positive example for guest relations.

Responds to and handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Strives to improve service performance.

Provides immediate assistance to guests as requested.

Ensures employees understand customer service expectations and parameters.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

Manages payroll administration.

Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Participates in employee progressive discipline procedures.

Uses all available on the job training tools for employees.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Supervises on-going training initiatives and conducts training when appropriate.

Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Maintains high visibility in public areas during peak times.

Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

Performs Front Desk duties in high demand times.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply About employer

More about this job

Responsibilities

The Relief Guest Services Manager oversees daily property operations and serves as the Manager on Duty to ensure high levels of hospitality. They are responsible for leading guest service teams, resolving guest complaints, and managing departmental performance and training.

Requirements

Candidates must have either a high school diploma with 2 years of relevant experience or a 2-year degree in a hospitality-related field. Strong leadership, communication, and problem-solving skills are required to manage staff and maintain property standards.

Skills

Hospitality management
Guest relations
Team leadership
Conflict resolution
Operations management
Staff training
Budgeting
Payroll administration
Customer service
Communication skills
Problem solving
Performance management
Emergency planning
Coaching
Mentoring

Benefits

Pension
Benefit Eligible
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Guest Services
Front Desk
Property Management
Manager on Duty
Operations Management
Customer Satisfaction
Team Leadership
Payroll
Budgeting
Performance Appraisal
Training
Conflict Resolution
Emergency Response
Standard Operating Procedures
SOP
LSOP
Human Resources
Coaching
Mentoring
Hospitality Management
Business Administration
Guest Relations
Service Recovery
Staff Supervision

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