Field Service Technician
Category: Mid-Level
Location: Sudbury, ON
Job Type: Full-Time, 12-Month Contract
Salary: $85,000–$115,000/year
What You’ll Do
MEDATech Engineering Services is looking for a Sudbury-based Field Service Technician to provide hands-on technical support for a MEDATech drill deployment near Chapleau, Ontario.
This role sits at the intersection of field service and engineering. You’ll be the person on-site keeping the equipment running, troubleshooting mechanical, electrical, hydraulic, and control system issues in real time, while also feeding what you learn in the field back to MEDATech’s engineering team to help improve the product.
You’ll split your time between the customer site and MEDATech’s Sudbury-area base, with regular travel to Chapleau for commissioning, troubleshooting, and scheduled service work.
This is a great fit for someone who has spent time as a field service technician working on heavy mobile or mining equipment and wants to grow into a more technical, engineering-adjacent role - or for an engineering technologist who wants real field exposure rather than a desk job.
Key Responsibilities
Field Support – Provide on-site commissioning, troubleshooting, and repair support for MEDATech’s drill and associated systems at the Chapleau-area customer site, including diagnosing and correcting mechanical, electrical, hydraulic, and control system failures.
Root Cause Analysis – Analyze equipment failures in the field, determine root causes, and implement short- and long-term corrective actions to prevent recurrence.
Customer Support – Act as the primary technical point of contact on-site, building strong working relationships with customer operations and maintenance personnel and communicating equipment performance and issues back to MEDATech.
Electrical & Controls Troubleshooting – Read and interpret electrical schematics, wiring diagrams, and control system logic to diagnose faults. Work with PLC and control systems as required.
Mechanical & Hydraulic Troubleshooting – Read and interpret mechanical and hydraulic drawings and assembly diagrams. Diagnose and repair hydraulic and mechanical systems on drill equipment.
Engineering Feedback Loop – Document field issues, failure modes, and equipment performance, and work with MEDATech’s engineering team to drive design improvements and reliability fixes.
Reporting – Prepare field service reports, time studies, equipment performance summaries, and technical documentation to support the customer relationship and internal engineering review.
Parts & Logistics – Identify parts and component requirements arising from field repairs, assist with parts sourcing and installation, and provide input for cost estimates related to repair and support work.
Health & Safety – Strictly adhere to MEDATech and client health and safety policies while working at mining and remote sites.
Position Qualifications & Requirements
- Post-secondary diploma or degree in Mechanical Engineering Technology, Electrical Engineering Technology, or a related field; or a Certificate of Qualification as a heavy-duty/construction equipment mechanic or millwright with equivalent hands-on field experience
- Minimum 2–3 years of hands-on field service experience with heavy mobile equipment, drills, or similar mining/construction machinery
- Ability to read and interpret mechanical, hydraulic, and electrical schematics and assembly drawings
- Working knowledge of hydraulic systems and electrical/electronic control systems
- Comfortable working with hand and power tools and performing hands-on disassembly, reassembly, and commissioning work
- Valid driver’s licence and clean driving record
- Willingness to travel regularly to the Chapleau-area site, including extended overnight stays as required
- Willingness to respond to occasional after-hours or weekend calls to support site operations
Considered an Asset
- Experience with drilling equipment, either surface or underground
- 2D/3D CAD experience, including SolidWorks, SolidWorks Electrical, or AutoCAD
- PLC or control systems experience
- MOL underground mining site training/orientation modules (Program #770010)
The Right Candidate Will Demonstrate
- Strong troubleshooting instincts and the ability to work systematically through mechanical, electrical, controls, and hydraulic problems
- Comfort working independently on-site with minimal day-to-day supervision while staying closely connected to the MEDATech engineering team
- Exceptional communication skills, with the ability to translate field issues into clear technical feedback for engineering and explain solutions to customer personnel
- Strong attention to detail and accuracy in troubleshooting and documentation
- Self-motivation and the initiative to see problems through to resolution
- Flexibility and adaptability given the remote and variable nature of field deployment work
- Strong time management skills and the ability to manage competing priorities under pressure
Compensation
Base salary: $85,000–$115,000/year, commensurate with experience, plus applicable overtime and travel/site premiums for time spent at the Chapleau-area deployment.
If you have these qualifications and are interested in joining a growing engineering and manufacturing company, please submit your resume and cover letter. While we appreciate the interest of all applicants, only candidates selected for an interview will be contacted.
MEDATech is an equal opportunity employer. We are committed to building and maintaining an inclusive work environment. We recognize the strength of diversity and encourage applications from all qualified candidates. Accommodation throughout our recruitment process is available to applicants upon request.
