Position Summary:
The Line Manager - Exports is responsible for the commercial performance, profitability, and strategic growth of assigned export trade(s) from Canada. This role owns the development and execution of trade strategies that drive volume, revenue, contribution, market share, and long-term customer growth.
The incumbent is expected to possess a deep understanding of market dynamics, customer segmentation, commodity flows, competitive positioning, and global trade developments. Leveraging both internal and external market intelligence, the Line Manager develops business plans, forecasting models, and strategic initiatives that support organizational objectives.
The role serves as the primary commercial representative for the assigned trade(s), building and maintaining strong relationships with principals, customers, industry partners, and internal stakeholders while promoting MSC's market presence and value proposition across the Canadian export market.
Level of Responsibility
Enhanced task complexity and accountability to customer. Enhanced autonomy in role, contributing significantly to team/organizational projects. Accountable for accuracy and efficiency in assigned tasks. Full accountability for the commercial performance and profitability of assigned trade(s).
Key Tasks
- Own the P&L performance, growth strategy, and commercial development of assigned export trade(s).
- Develop and execute short-, medium-, and long-term business strategies to achieve volume, revenue, yield, and market share objectives.
- Monitor market trends, commodity developments, competitor activity, and economic indicators to identify risks and growth opportunities.
- Produce accurate forecasts and business outlooks using internal reporting tools, market intelligence, and customer insights.
- Lead trade-related projects and initiatives aligned with MSC Canada's strategic objectives.
- Build and maintain strong relationships with principals, customers, industry associations, and key supply chain partners.
- Influence internal stakeholders across commercial, operations, customer service, equipment, and network teams to support trade objectives.
- Present trade performance, forecasts, business cases, and strategic recommendations to senior leadership.
- Represent MSC Canada at industry events, customer meetings, conferences, and business development activities.
- Continuously identify opportunities to improve profitability, customer retention, and market position.
Skills / Experience:
All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.
- Demonstrates MSC's values and a strong customer-centric mindset in all interactions.
- Strong commercial acumen with proven ability to manage revenue growth, profitability, and customer relationships.
- Advanced analytical and strategic thinking skills with the ability to translate complex market data into actionable business strategies.
- Excellent communication, influencing, negotiation, and presentation skills.
- Strong understanding of global transportation, logistics, and supply chain dynamics.
- Ability to manage competing priorities and make sound business decisions in a fast-paced environment.
- Proven ability to lead cross-functional initiatives and drive organizational alignment.
- Bachelor’s degree in business, Commerce, Supply Chain, Transportation, Economics, or a related field.
- Minimum 5 years of experience within the transportation, logistics, shipping, or related industry.
- Demonstrated experience managing a significant commercial portfolio with revenue and growth accountability.
- Advanced proficiency in Microsoft Excel, Power BI, and Microsoft Office applications.
- Experience in forecasting, budgeting, market analysis, and business planning preferred.
Why Join MSC Canada?
MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.
Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture, and establishing our future direction.
Great people who work hard and look out for each other because we’re a team - it’s that simple!
Just to name a few of our perks:
- Flexible health and dental benefits coverage (for all permanent full-time roles).
- RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
- Tailored training program opportunities for employee development.
- Employee mentorship, leadership, and assistance opportunities.
- Employee referral incentive program.
- Community Involvement.
- Gym facility Montreal and Toronto offices.
- Health & Wellness Program.
MSC Canada’s Commitment to a fair talent acquisition process:
AI Disclosure
At MSC Canada, we are committed to transparency and fairness in our recruitment process. We do not use any artificial intelligence in our talent acquisition efforts.
Vacancy Clarity
• Existing Vacancy: This position is for an established role that is currently open.
Timely Communication
MSC Canada ensures timely updates for candidates. All individuals selected for an in-person interview will be notified within 45 days of their initial discussion with us.
